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#1
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Vista Home Premium
Trying to move email accounts from Outlook 2002 on my old PC to my new PC. Everything works but outgoing email. Keep getting a message to check the email address. A search here and on Google doesn't give me any ideas (I did see a reference to "errors" with o2002 and Vista but nothing specific.) Help please |
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jay lunis wrote:
Vista Home Premium Trying to move email accounts from Outlook 2002 on my old PC to my new PC. Everything works but outgoing email. Keep getting a message to check the email address. A search here and on Google doesn't give me any ideas (I did see a reference to "errors" with o2002 and Vista but nothing specific.) Help please Here's something specific: Outlook 2002 is not compatible with Vista. Only Outlook 2003 and 2007 are supported. -- Brian Tillman [MVP-Outlook] |
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Diane Poremsky {MVP} wrote:
http://www.outlook-tips.net/howto/vista.htm Is it 2000 or 2002? 2000 has a problem with the address book unless you use corp mode- 2002 won't save passwords. If it really is 2002, try a new profile. If that doesn't work, you'll need to upgrade or use Windows Mail. Thanks for the reply. That appears to mean I have to re-enter my passwords once a week - not too bad, although I will probably end up with O2007 pretty soon. Meantime, I presume the error - "Everything works but outgoing email. Keep getting a message to check the email address." is the big force for 2007? |
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Outlook 2002 is 6 yrs old, 2 versions removed, less secure, is long past
support, and was not tested with Vista for all of those reasons. In my tests and based on complaints I've seen, your problem is not typical - its more like something is not set up correct in your profile. Like maybe authentication. In any event, Microsoft will not fix it, for the reasons stated in the first 21 words. Many people assume MS purposely made it not work in Vista so people would upgrade, that's not true. They made changes to the OS that meant some older software may not work in Vista. If anything happens to work (and much does) then fine, if not so be it. changing Vista to work with older software would be too cost prohibitive and introduce too many bugs. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "jay lunis" wrote in message ... Diane Poremsky {MVP} wrote: http://www.outlook-tips.net/howto/vista.htm Is it 2000 or 2002? 2000 has a problem with the address book unless you use corp mode- 2002 won't save passwords. If it really is 2002, try a new profile. If that doesn't work, you'll need to upgrade or use Windows Mail. Thanks for the reply. That appears to mean I have to re-enter my passwords once a week - not too bad, although I will probably end up with O2007 pretty soon. Meantime, I presume the error - "Everything works but outgoing email. Keep getting a message to check the email address." is the big force for 2007? |
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Diane Poremsky [MVP] wrote:
Outlook 2002 is 6 yrs old, 2 versions removed, less secure, is long past support, and was not tested with Vista for all of those reasons. In my tests and based on complaints I've seen, your problem is not typical - its more like something is not set up correct in your profile. Like maybe authentication. In any event, Microsoft will not fix it, for the reasons stated in the first 21 words. Many people assume MS purposely made it not work in Vista so people would upgrade, that's not true. They made changes to the OS that meant some older software may not work in Vista. If anything happens to work (and much does) then fine, if not so be it. changing Vista to work with older software would be too cost prohibitive and introduce too many bugs. Sounds like 'O2007, here I come.' thanks |
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It's definitely a lot nicer and unless you are 'power user', the ribbon is
really easy to get used to. I'm biased (because I support outlook), but I think the features in outlook 2007 are well worth the upgrade - although if you can get along with windows live mail and vista's calendar, word/excel 2002 might work ok on vista. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "jay lunis" wrote in message ... Diane Poremsky [MVP] wrote: Outlook 2002 is 6 yrs old, 2 versions removed, less secure, is long past support, and was not tested with Vista for all of those reasons. In my tests and based on complaints I've seen, your problem is not typical - its more like something is not set up correct in your profile. Like maybe authentication. In any event, Microsoft will not fix it, for the reasons stated in the first 21 words. Many people assume MS purposely made it not work in Vista so people would upgrade, that's not true. They made changes to the OS that meant some older software may not work in Vista. If anything happens to work (and much does) then fine, if not so be it. changing Vista to work with older software would be too cost prohibitive and introduce too many bugs. Sounds like 'O2007, here I come.' thanks |
#8
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"jay lunis" wrote in :
Vista Home Premium Trying to move email accounts from Outlook 2002 on my old PC to my new PC. Everything works but outgoing email. Keep getting a message to check the email address. A search here and on Google doesn't give me any ideas (I did see a reference to "errors" with o2002 and Vista but nothing specific.) Help please Outlook 2002 will NOT remember passwords when ran under Windows Vista. Outlook 2002 was coded to use pstore (protected storage system) in the registry to cache the login credentials for the e-mail accounts defined in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx. pstore is no longer available under Windows Vista. The registry keys are still there but are read-only so Outlook cannot record your login credentials into those registry keys but cannot update them. Vista dropped pstore and went to DPAPI (http://msdn2.microsoft.com/en-us/library/ms995355.aspx) which has been around since 2001 starting in Windows 2000. The result is that you will need to supply your login credentials for each e-mail account that you have defined in Outlook for the first mail poll performed by Outlook. After the first mail poll, the login credentials are reused so you don't need to supply them again. However, if you exit and reload Outlook then you need to supply the login credentials for only the first mail poll. Outlook 2003/2007 are coded to use either pstore or the newer DPAPI which means they will run under Vista and pre-Vista versions of Windows. Mainstream support for Outlook 2002/XP is dead (http://support.microsoft.com/lifecycle/?p1=2533) so there will be no further feature changes, bug fixes, or enhancements to it which means it will remain incompatible for use under Windows Vista. Read: http://www.msoutlook.info/question/28 http://www.outlook-tips.net/howto/vista.htm http://en.wikipedia.org/wiki/Securit...es_and_changes http://msdn2.microsoft.com/en-us/library/bb756884.aspx I'm still using Outlook 2002. Another reason not to use Vista. You're screwed unless to migrate to a pre-Vista Windows version or upgrade to Outlook 2003 or 2007. Vista: where "better" is worse. |
#9
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VanguardLH wrote:
Outlook 2002 will NOT remember passwords when ran under Windows Vista. Outlook 2002 was coded to use pstore (protected storage system) in the registry to cache the login credentials for the e-mail accounts defined in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx. pstore is no longer available under Windows Vista. The registry keys are still there but are read-only so Outlook cannot record your login credentials into those registry keys but cannot update them. I wonder if one could modify the protection on those keys to make them writable. -- Brian Tillman [MVP-Outlook] |
#10
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Diane Poremsky [MVP] wrote:
It's definitely a lot nicer and unless you are 'power user', the ribbon is really easy to get used to. I'm biased (because I support outlook), but I think the features in outlook 2007 are well worth the upgrade - although if you can get along with windows live mail and vista's calendar, word/excel 2002 might work ok on vista. Very good, but that brings up a question. Can I run Word and Excel 2000 (as you can see, I don't like to change much) with O2007 on Vista? |
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