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#1
May 25th 08, 08:42 AM
posted to microsoft.public.outlook
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Outlook hangs on pointing to the print button
We have one user that has this problem. When he points to the print button
in Outlook, Outlook hangs for up to two minutes. Any idea where to look for the cause of this issue? Thanks, Neal 
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#2
May 25th 08, 05:28 PM
posted to microsoft.public.outlook
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Outlook hangs on pointing to the print button
Hello Neal,
Could you give us more information about the problem? - Could you confirm than only one user has his behavior? - What's the Outlook version? - Did the user install Add-in, software which generete .pdf? - Does the hang of Outlook occur each time when pointing to the print button? - You can disable all third part software and disable Add-in of Ooutlook as well Let me know if the issue persists. Regards JB "Neal" wrote in message ... We have one user that has this problem. When he points to the print button in Outlook, Outlook hangs for up to two minutes. Any idea where to look for the cause of this issue? Thanks, Neal
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#3
May 26th 08, 05:47 AM
posted to microsoft.public.outlook
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Outlook hangs on pointing to the print button
Only one user, Outlook 2003 no service pack (which I will resolve) running
on a Citrix server. No PDF software I can see. Yes it hangs each time, but only in Outlook, not in Word so will try Diane's suggestion. Thanks, Neal "JB" wrote in message ... Hello Neal, Could you give us more information about the problem? - Could you confirm than only one user has his behavior? - What's the Outlook version? - Did the user install Add-in, software which generete .pdf? - Does the hang of Outlook occur each time when pointing to the print button? - You can disable all third part software and disable Add-in of Ooutlook as well Let me know if the issue persists. Regards JB "Neal" wrote in message ... We have one user that has this problem. When he points to the print button in Outlook, Outlook hangs for up to two minutes. Any idea where to look for the cause of this issue? Thanks, Neal
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#4
May 25th 08, 09:32 PM
posted to microsoft.public.outlook
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Outlook hangs on pointing to the print button
find and delete the outlprnt file.
http://www.outlook-tips.net/beginner/filepath.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Subscribe to Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com "Neal" wrote in message ... We have one user that has this problem. When he points to the print button in Outlook, Outlook hangs for up to two minutes. Any idea where to look for the cause of this issue? Thanks, Neal
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