I use Outlook 2003. For several years now I have been receiving messages
from a trade magazine. The messages were sent in HTML format and were always
received and displayed properly by Outlook. Lately, Outlook has displayed
these same messages as text. I know that they are being sent in HTML format
because they appear correctly in HTML on my e-mail service provider's web
site before I download them to Outlook. Other messages from other sources
that are received in HTML format are being displayed properly as HTML. To
add to my confusion I did receive one message from this trade magazine
recently that was displayed correctly in HTML format in Outlook but all of
the other the messages that I received from them displayed incorrectly as
text. I believe that some other messages from another source have also
intermittently displayed incorrectly as text when they should be HTML. I
have no idea what is going on here. Does anyone have any suggestions as to
how I might resolve this problem?

Thank you.

Ira B.

IraB wrote:

I use Outlook 2003. For several years now I have been receiving
messages from a trade magazine. The messages were sent in HTML format
and were always received and displayed properly by Outlook. Lately,
Outlook has displayed these same messages as text. I know that they
are being sent in HTML format because they appear correctly in HTML
on my e-mail service provider's web site before I download them to
Outlook. Other messages from other sources that are received in HTML
format are being displayed properly as HTML. To add to my confusion I
did receive one message from this trade magazine recently that was
displayed correctly in HTML format in Outlook but all of the other
the messages that I received from them displayed incorrectly as text.
I believe that some other messages from another source have also
intermittently displayed incorrectly as text when they should be
HTML. I have no idea what is going on here. Does anyone have any
suggestions as to how I might resolve this problem?

Is this on Windows Vista? Is the message being received via Bcc? See this:
http://support.microsoft.com/kb/951982
--
Brian Tillman [MVP-Outlook]

On 29 May 2008, Brian Tillman posted thus:

IraB wrote:

I use Outlook 2003. For several years now I have been receiving
messages from a trade magazine. The messages were sent in HTML
format and were always received and displayed properly by
Outlook. Lately, Outlook has displayed these same messages as
text. I know that they are being sent in HTML format because they
appear correctly in HTML on my e-mail service provider's web site
before I download them to Outlook. Other messages from other
sources that are received in HTML format are being displayed
properly as HTML. To add to my confusion I did receive one
message from this trade magazine recently that was displayed
correctly in HTML format in Outlook but all of the other the
messages that I received from them displayed incorrectly as text.
I believe that some other messages from another source have also
intermittently displayed incorrectly as text when they should be
HTML. I have no idea what is going on here. Does anyone have any
suggestions as to how I might resolve this problem?

Is this on Windows Vista? Is the message being received via Bcc?
See this: http://support.microsoft.com/kb/951982

I have the same problem. I'm on XP, and they're not BCCs. The
problem seems to be intermittent.

http://support.microsoft.com/kb/951982 did not fix it.

--
Dena Jo

Email goes to denajo2 at the dot com variation of the Yahoo domain.

Plonk the *******s: http://www.panix.com/~mwsm/trolls.html

Dena Jo wrote:

I have the same problem. I'm on XP, and they're not BCCs. The
problem seems to be intermittent.

http://support.microsoft.com/kb/951982 did not fix it.

In another thread, your words were "so far, so good."
--
Brian Tillman [MVP-Outlook]