Hi all,

We have outlook 2003 installed on a citrix farm & are having an odd printing
problem. From any other application within the published desktop the
printing is fine but when we try to print from outlook it tells us we have
no printers installed.

Anyone seen this before?

Thanks in adanvace

Stu

news.microsoft.com wrote:
Hi all,

We have outlook 2003 installed on a citrix farm & are having an odd printing
problem. From any other application within the published desktop the
printing is fine but when we try to print from outlook it tells us we have
no printers installed.

Anyone seen this before?

Thanks in adanvace

Stu


I have just had a similar problem with one of the PC's on our network.
In every other application printing work absolutely fine to either the
local printer or to any other printer shared on the network but in
Outlook 2003 I can only print from any opened attachment. The problem
seems to be a HTML one and when i go into the printing settings the
printer is grayed out. I have tried to find a solution online but
unlike many other HTML printing problems i do not get any runtime or
other error messages when i print.

I have the exact issue you describe, other than I can print and see my
printers from some folders, but not others. I tried the Detect and Repair
and it moved what folders I could print from to different ones. My next
thought is to go back as you alluded to and see what happens if I change my
default fonts to RTF?


"Paddywack41" wrote:

news.microsoft.com wrote:
Hi all,

We have outlook 2003 installed on a citrix farm & are having an odd printing
problem. From any other application within the published desktop the
printing is fine but when we try to print from outlook it tells us we have
no printers installed.

Anyone seen this before?

Thanks in adanvace

Stu


I have just had a similar problem with one of the PC's on our network.
In every other application printing work absolutely fine to either the
local printer or to any other printer shared on the network but in
Outlook 2003 I can only print from any opened attachment. The problem
seems to be a HTML one and when i go into the printing settings the
printer is grayed out. I have tried to find a solution online but
unlike many other HTML printing problems i do not get any runtime or
other error messages when i print.

Ok- to take this a step further. Any message that I receive in HTML format
has my printers grayed out. If it was received as Plain Text, it is fine?
Anyone from the MVP program out there want to comment?

thanks!


"catbait" wrote:

I have the exact issue you describe, other than I can print and see my
printers from some folders, but not others. I tried the Detect and Repair
and it moved what folders I could print from to different ones. My next
thought is to go back as you alluded to and see what happens if I change my
default fonts to RTF?


"Paddywack41" wrote:

news.microsoft.com wrote:
Hi all,

We have outlook 2003 installed on a citrix farm & are having an odd printing
problem. From any other application within the published desktop the
printing is fine but when we try to print from outlook it tells us we have
no printers installed.

Anyone seen this before?

Thanks in adanvace

Stu


I have just had a similar problem with one of the PC's on our network.
In every other application printing work absolutely fine to either the
local printer or to any other printer shared on the network but in
Outlook 2003 I can only print from any opened attachment. The problem
seems to be a HTML one and when i go into the printing settings the
printer is grayed out. I have tried to find a solution online but
unlike many other HTML printing problems i do not get any runtime or
other error messages when i print.