j lunis wrote:

If it helps, one more observation.
I can open a New Message, type in 3-4 letters of a contact's name, hit
'CC:' and the name appears in Address Book with email address filled
in.

"Hit CC"? do you mean click the Cc button just below the To button? What
do you see when you click To? What's in the "Show names from the"
drop-down?

"Type ahead' doesn't finish the name but at least CC: can find
it. However, if I type in 3-4 letters of a contact's name and hit
'Address Book,' Outlook can't find the email address.
How can CC: find the email address in Address Book when I type in a
partial name, but Address Book seems to think it is empty?

I'm confused. Clicking Cc brings up the Address Book, so how does the
address book not find it?
--
Brian Tillman [MVP-Outlook]

Brian Tillman wrote:
j lunis wrote:

If it helps, one more observation.
I can open a New Message, type in 3-4 letters of a contact's name, hit
'CC:' and the name appears in Address Book with email address filled
in.

"Hit CC"? do you mean click the Cc button just below the To button?
What do you see when you click To? What's in the "Show names from the"
drop-down?

"Type ahead' doesn't finish the name but at least CC: can find
it. However, if I type in 3-4 letters of a contact's name and hit
'Address Book,' Outlook can't find the email address.
How can CC: find the email address in Address Book when I type in a
partial name, but Address Book seems to think it is empty?

I'm confused. Clicking Cc brings up the Address Book, so how does the
address book not find it?

First, I need to say what I mean.
Wwhen I type in 3-4 letters of a contact's name in the 'TO:' box (or
whatever it is), Outlook fills in s the contact's email address.
However, if, instead of typing a contact's name, I hit 'Address Book,'
or 'TO:,' Outlook shows an empty Address Book.
So, to me, Outlook can find a Contact if I just start typing a name, but
it indicates to me the Address Book is empty. Just seems it has to be
getting that Contact's name from somewhere for it to find a name by 3-4
characters.
'Address Book,' Outlook can't find the email address.

j lunis wrote:

First, I need to say what I mean.
Wwhen I type in 3-4 letters of a contact's name in the 'TO:' box (or
whatever it is), Outlook fills in s the contact's email address.
However, if, instead of typing a contact's name, I hit 'Address
Book,' or 'TO:,' Outlook shows an empty Address Book.
So, to me, Outlook can find a Contact if I just start typing a name,
but it indicates to me the Address Book is empty. Just seems it has
to be getting that Contact's name from somewhere for it to find a
name by 3-4 characters.
'Address Book,' Outlook can't find the email address.

From the sound of things, you're referring to the autocompletion feature.
Outlook remembers the most recent 1,000 addresses to which you've sent mail.
It's not connected with your contacts in any way whatsoever.

My personal opinion is that you need to begin again with a clean mail
profile and take the process very carefully one step at a time. Perhaps you
missed a step or tried to modify the existing profile rather than creating a
new one. Your symptoms still indicate an incomplete mail profile. If it
doesn't work, perhaps someone else will be able to add to the conversation,
since I can't think of anything more to suggest.
--
Brian Tillman [MVP-Outlook]