Originally I had installed Win XP and Office 2003 on my computer. Recently I
bought Vista and re-installed my Office 2300. Everything has been running
correctly since.

A few days ago however I had some trouble with Outlook and ran scanpst.exe
successfully. Today, when I discussed some technical problems with a friend
of mine, to my great surprise I cannot find scanpst.exe any more. It is
definitely nowhere on my computer (I'm no newbie, by the way, so I do know
how and where to search!!).

I managed to retrieve scanpst.exe from my Office installation CD. When I try
to run it it complains it cannot find scanpst32.dll. Another intense search
on my machine, this time for that *.dll file, brought no result. And here
comes the next surprise: On the installation CD this *.dll file is also not
present! Was it created automatically during the installation of Office?

What or who removed these two *.pst files from my machine? Could one of the
recent updates automatically performed by Microsoft be the culprit?

Some browsing in the Web led me to a few postings where people mentioned the
fact that scanpst.exe is not compatible with Windows Vista. What is true
about this, and what would be the proper procedure on my current system
should I ever want to repair a *.pst-File? Did my first - successful! -
activation of scanps swap the files?

Anyway, I'm completely at loss. and I would be extremely grateful for any
advice.

Kind regards,

Johannes

Also, here are the default locations for the file:
http://support.microsoft.com/kb/272227/en-us

--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Originally I had installed Win XP and Office 2003 on my computer. Recently
I bought Vista and re-installed my Office 2300. Everything has been
running correctly since.

A few days ago however I had some trouble with Outlook and ran scanpst.exe
successfully. Today, when I discussed some technical problems with a
friend of mine, to my great surprise I cannot find scanpst.exe any more.
It is definitely nowhere on my computer (I'm no newbie, by the way, so I
do know how and where to search!!).

I managed to retrieve scanpst.exe from my Office installation CD. When I
try to run it it complains it cannot find scanpst32.dll. Another intense
search on my machine, this time for that *.dll file, brought no result.
And here comes the next surprise: On the installation CD this *.dll file
is also not present! Was it created automatically during the installation
of Office?

What or who removed these two *.pst files from my machine? Could one of
the recent updates automatically performed by Microsoft be the culprit?

Some browsing in the Web led me to a few postings where people mentioned
the fact that scanpst.exe is not compatible with Windows Vista. What is
true about this, and what would be the proper procedure on my current
system should I ever want to repair a *.pst-File? Did my first -
successful! - activation of scanps swap the files?

Anyway, I'm completely at loss. and I would be extremely grateful for any
advice.

Kind regards,

Johannes

Hi, Russ,

Sure, I knew you would jump in here! :-)

Thanks for this hint, but of course I have already done all my home work as
far as research is concerned.

What really vexes me is the fact that after setting up Vista on my machine
and installing Office 2003 these two scanpst files actually were present in
their proper location. As I described in my first posting I did run a normal
scanpst process once, with positive results. It was only on my next attempt,
a few days later, that I discovered the two files are not present on my
machine any more. I have a faint suspicion one of the recent automatic
updates from Microsoft might have nuked them, particularly after having read
that scanpst is alleged to be incompatible with Vista.

I'm still waiting for some explanation to this strange occurrence.

Hope everything is well over there in your part of the World,

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" schrieb im Newsbeitrag
...
Also, here are the default locations for the file:
http://support.microsoft.com/kb/272227/en-us

--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Originally I had installed Win XP and Office 2003 on my computer.
Recently I bought Vista and re-installed my Office 2300. Everything has
been running correctly since.

A few days ago however I had some trouble with Outlook and ran
scanpst.exe successfully. Today, when I discussed some technical problems
with a friend of mine, to my great surprise I cannot find scanpst.exe any
more. It is definitely nowhere on my computer (I'm no newbie, by the way,
so I do know how and where to search!!).

I managed to retrieve scanpst.exe from my Office installation CD. When I
try to run it it complains it cannot find scanpst32.dll. Another intense
search on my machine, this time for that *.dll file, brought no result.
And here comes the next surprise: On the installation CD this *.dll file
is also not present! Was it created automatically during the installation
of Office?

What or who removed these two *.pst files from my machine? Could one of
the recent updates automatically performed by Microsoft be the culprit?

Some browsing in the Web led me to a few postings where people mentioned
the fact that scanpst.exe is not compatible with Windows Vista. What is
true about this, and what would be the proper procedure on my current
system should I ever want to repair a *.pst-File? Did my first -
successful! - activation of scanps swap the files?

Anyway, I'm completely at loss. and I would be extremely grateful for any
advice.

Kind regards,

Johannes

Any information you have read about scanpst not being compatible with Vista
is at this point a legend that cannot be confirmed. I know of no
reproducible information to that effect and have in fact been using it just
fine for 2 years on Vista. What happened when you repaired your Office
installation? What do you see when you examine the default file location for
scanpst?
--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Hi, Russ,

Sure, I knew you would jump in here! :-)

Thanks for this hint, but of course I have already done all my home work
as far as research is concerned.

What really vexes me is the fact that after setting up Vista on my machine
and installing Office 2003 these two scanpst files actually were present
in their proper location. As I described in my first posting I did run a
normal scanpst process once, with positive results. It was only on my next
attempt, a few days later, that I discovered the two files are not present
on my machine any more. I have a faint suspicion one of the recent
automatic updates from Microsoft might have nuked them, particularly after
having read that scanpst is alleged to be incompatible with Vista.

I'm still waiting for some explanation to this strange occurrence.

Hope everything is well over there in your part of the World,

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" schrieb im Newsbeitrag
...
Also, here are the default locations for the file:
http://support.microsoft.com/kb/272227/en-us

--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Originally I had installed Win XP and Office 2003 on my computer.
Recently I bought Vista and re-installed my Office 2300. Everything has
been running correctly since.

A few days ago however I had some trouble with Outlook and ran
scanpst.exe successfully. Today, when I discussed some technical
problems with a friend of mine, to my great surprise I cannot find
scanpst.exe any more. It is definitely nowhere on my computer (I'm no
newbie, by the way, so I do know how and where to search!!).

I managed to retrieve scanpst.exe from my Office installation CD. When I
try to run it it complains it cannot find scanpst32.dll. Another intense
search on my machine, this time for that *.dll file, brought no result.
And here comes the next surprise: On the installation CD this *.dll file
is also not present! Was it created automatically during the
installation of Office?

What or who removed these two *.pst files from my machine? Could one of
the recent updates automatically performed by Microsoft be the culprit?

Some browsing in the Web led me to a few postings where people mentioned
the fact that scanpst.exe is not compatible with Windows Vista. What is
true about this, and what would be the proper procedure on my current
system should I ever want to repair a *.pst-File? Did my first -
successful! - activation of scanps swap the files?

Anyway, I'm completely at loss. and I would be extremely grateful for
any advice.

Kind regards,

Johannes

Hi, Russ,

OK now... one good night's sleep, and things look entirely different now. I
know now why so many people sternly refuse to use Vista: Trying to find your
way round the system's intricacies turns out to be more work than what is
necessary for a doctorate's dissertation!

MS's programmers have once again managed to do their best - this time in the
process of converting the basic English version of Vista to other language
versions. I'm using the German clone on my machine, and here a large number
of Vista's system-imminent folders and associations are displayed with their
German name whilst internally the system still works with the original
English designations. And on top of that, some important folders, as for
example "Common Files" (= "Gemeinsame Dateien" on my machine) turn out to be
totally inaccessible from Windows Explorer, even with full administrator's
rights.

When you initiate a "Search" procedure however, and after quite some more
fiddling around, you eventually manage to find the files you are looking
for. In the search window for "scanpst.exe" its location is displayed as
C:\Programme\Common Files\System\MSMAPI\1031 (note arbitrary mixture of
English and German folder names in that path designation!), and now comes
the happy surprise: Right-clicking on the folder name and choosing the "Open
file path" option concedes free, open access to that formerly inaccessible
folder!

Having reached this stage I had no problem creating an association for
scanpst.exe and moving this to the Start menu...... which, after all, was
what I had originally intended to do.

From here on, of course Scanpst works properly as it should. But why, oh why
can poor Bill Gates not afford to put some native foreign language speakers
on his payroll instead of having local boys delighting in dumbly toying
around with their automatic translation programs? Have you ever tried to
read any of the Microsoft Knowledge Base pages in a language different from
English? IMPOSSIBLE !! The text simply makes no sense at all! :-) :-)

Anyhow, thanks for kicking my old grey cells into moving, and I'm sure some
non-English native speakers in the forum here might find some interest in
the description of my problem and how to solve it.

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" schrieb im Newsbeitrag
...
Any information you have read about scanpst not being compatible with
Vista is at this point a legend that cannot be confirmed. I know of no
reproducible information to that effect and have in fact been using it
just fine for 2 years on Vista. What happened when you repaired your
Office installation? What do you see when you examine the default file
location for scanpst?
--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Hi, Russ,

Sure, I knew you would jump in here! :-)

Thanks for this hint, but of course I have already done all my home work
as far as research is concerned.

What really vexes me is the fact that after setting up Vista on my
machine and installing Office 2003 these two scanpst files actually were
present in their proper location. As I described in my first posting I
did run a normal scanpst process once, with positive results. It was only
on my next attempt, a few days later, that I discovered the two files are
not present on my machine any more. I have a faint suspicion one of the
recent automatic updates from Microsoft might have nuked them,
particularly after having read that scanpst is alleged to be incompatible
with Vista.

I'm still waiting for some explanation to this strange occurrence.

Hope everything is well over there in your part of the World,

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" schrieb im Newsbeitrag
...
Also, here are the default locations for the file:
http://support.microsoft.com/kb/272227/en-us

--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Originally I had installed Win XP and Office 2003 on my computer.
Recently I bought Vista and re-installed my Office 2300. Everything has
been running correctly since.

A few days ago however I had some trouble with Outlook and ran
scanpst.exe successfully. Today, when I discussed some technical
problems with a friend of mine, to my great surprise I cannot find
scanpst.exe any more. It is definitely nowhere on my computer (I'm no
newbie, by the way, so I do know how and where to search!!).

I managed to retrieve scanpst.exe from my Office installation CD. When
I try to run it it complains it cannot find scanpst32.dll. Another
intense search on my machine, this time for that *.dll file, brought no
result. And here comes the next surprise: On the installation CD this
*.dll file is also not present! Was it created automatically during the
installation of Office?

What or who removed these two *.pst files from my machine? Could one of
the recent updates automatically performed by Microsoft be the culprit?

Some browsing in the Web led me to a few postings where people
mentioned the fact that scanpst.exe is not compatible with Windows
Vista. What is true about this, and what would be the proper procedure
on my current system should I ever want to repair a *.pst-File? Did my
first - successful! - activation of scanps swap the files?

Anyway, I'm completely at loss. and I would be extremely grateful for
any advice.

Kind regards,

Johannes

CHELLO wrote:
But why,
oh why can poor Bill Gates not afford

It's Steve Ballmer who runs things now. If you're wondering why it's so
messed up, check out Mr Ballmer at one of his rallies;

http://youtube.com/watch?v=xJ3y_QopcuQ

Here he is pushing Windows 1.0

http://youtube.com/watch?v=tGvHNNOLnCk

Would you buy a used car from this man?

Alias

I had no problem migrating directly to the location of scanpst in Windows
Explorer once I enabled the display of hidden files. As I recall I had to do
the same on Windows XP.

I quite agree that it took a while to learn how to navigate around Vista
because of the new security restrictions that put most of it off limits even
to administrators (even administrators aren't running as administrators most
of the time). Microsoft appears to have identified an even bigger threat to
its operating system than malicious code: the end user.
--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
.. .
Hi, Russ,

OK now... one good night's sleep, and things look entirely different now.
I know now why so many people sternly refuse to use Vista: Trying to find
your way round the system's intricacies turns out to be more work than
what is necessary for a doctorate's dissertation!

MS's programmers have once again managed to do their best - this time in
the process of converting the basic English version of Vista to other
language versions. I'm using the German clone on my machine, and here a
large number of Vista's system-imminent folders and associations are
displayed with their German name whilst internally the system still works
with the original English designations. And on top of that, some important
folders, as for example "Common Files" (= "Gemeinsame Dateien" on my
machine) turn out to be totally inaccessible from Windows Explorer, even
with full administrator's rights.

When you initiate a "Search" procedure however, and after quite some more
fiddling around, you eventually manage to find the files you are looking
for. In the search window for "scanpst.exe" its location is displayed as
C:\Programme\Common Files\System\MSMAPI\1031 (note arbitrary mixture of
English and German folder names in that path designation!), and now comes
the happy surprise: Right-clicking on the folder name and choosing the
"Open file path" option concedes free, open access to that formerly
inaccessible folder!

Having reached this stage I had no problem creating an association for
scanpst.exe and moving this to the Start menu...... which, after all, was
what I had originally intended to do.

From here on, of course Scanpst works properly as it should. But why, oh
why can poor Bill Gates not afford to put some native foreign language
speakers on his payroll instead of having local boys delighting in dumbly
toying around with their automatic translation programs? Have you ever
tried to read any of the Microsoft Knowledge Base pages in a language
different from English? IMPOSSIBLE !! The text simply makes no sense at
all! :-) :-)

Anyhow, thanks for kicking my old grey cells into moving, and I'm sure
some non-English native speakers in the forum here might find some
interest in the description of my problem and how to solve it.

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" schrieb im Newsbeitrag
...
Any information you have read about scanpst not being compatible with
Vista is at this point a legend that cannot be confirmed. I know of no
reproducible information to that effect and have in fact been using it
just fine for 2 years on Vista. What happened when you repaired your
Office installation? What do you see when you examine the default file
location for scanpst?
--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Hi, Russ,

Sure, I knew you would jump in here! :-)

Thanks for this hint, but of course I have already done all my home work
as far as research is concerned.

What really vexes me is the fact that after setting up Vista on my
machine and installing Office 2003 these two scanpst files actually were
present in their proper location. As I described in my first posting I
did run a normal scanpst process once, with positive results. It was
only on my next attempt, a few days later, that I discovered the two
files are not present on my machine any more. I have a faint suspicion
one of the recent automatic updates from Microsoft might have nuked
them, particularly after having read that scanpst is alleged to be
incompatible with Vista.

I'm still waiting for some explanation to this strange occurrence.

Hope everything is well over there in your part of the World,

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" schrieb im
Newsbeitrag ...
Also, here are the default locations for the file:
http://support.microsoft.com/kb/272227/en-us

--
Russ Valentine
[MVP-Outlook]
"CHELLO" wrote in message
. ..
Originally I had installed Win XP and Office 2003 on my computer.
Recently I bought Vista and re-installed my Office 2300. Everything
has been running correctly since.

A few days ago however I had some trouble with Outlook and ran
scanpst.exe successfully. Today, when I discussed some technical
problems with a friend of mine, to my great surprise I cannot find
scanpst.exe any more. It is definitely nowhere on my computer (I'm no
newbie, by the way, so I do know how and where to search!!).

I managed to retrieve scanpst.exe from my Office installation CD. When
I try to run it it complains it cannot find scanpst32.dll. Another
intense search on my machine, this time for that *.dll file, brought
no result. And here comes the next surprise: On the installation CD
this *.dll file is also not present! Was it created automatically
during the installation of Office?

What or who removed these two *.pst files from my machine? Could one
of the recent updates automatically performed by Microsoft be the
culprit?

Some browsing in the Web led me to a few postings where people
mentioned the fact that scanpst.exe is not compatible with Windows
Vista. What is true about this, and what would be the proper procedure
on my current system should I ever want to repair a *.pst-File? Did my
first - successful! - activation of scanps swap the files?

Anyway, I'm completely at loss. and I would be extremely grateful for
any advice.

Kind regards,

Johannes

CHELLO wrote:

MS's programmers have once again managed to do their best - this time
in the process of converting the basic English version of Vista to
other language versions. I'm using the German clone on my machine,
and here a large number of Vista's system-imminent folders and
associations are displayed with their German name whilst internally
the system still works with the original English designations. And on
top of that, some important folders, as for example "Common Files" (=
"Gemeinsame Dateien" on my machine) turn out to be totally
inaccessible from Windows Explorer, even with full administrator's
rights.

The folder denoted in the environment variable %CommonProgramFiles% may be a
system or hidden folder in Vista. Enabling the viewing of that folder in
Folder Options should allow you to see it. Moreover, even if hidden or
system, entering the path to it in Windows Explorer should always allow you
to see the contents.