I have users out in field with Exchange mailboxes. They use the
exchange server as their smtp and pop server in the Outlook profile.
When they send an email, in other users inbox, the from column shows
as their email address. Where can I change this, either on the client
or the server so that email shows up as their real name.
I've changed it in about as many places as I can find (in outlook and
on the server) to no avail.
TIA

What does their display name show as in contacts? And why does it matter?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Japhy asked:

| I have users out in field with Exchange mailboxes. They use the
| exchange server as their smtp and pop server in the Outlook profile.
| When they send an email, in other users inbox, the from column shows
| as their email address. Where can I change this, either on the client
| or the server so that email shows up as their real name.
| I've changed it in about as many places as I can find (in outlook and
| on the server) to no avail.
| TIA

Why are they using pop/smtp and not cached exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Japhy" wrote in message
...
I have users out in field with Exchange mailboxes. They use the
exchange server as their smtp and pop server in the Outlook profile.
When they send an email, in other users inbox, the from column shows
as their email address. Where can I change this, either on the client
or the server so that email shows up as their real name.
I've changed it in about as many places as I can find (in outlook and
on the server) to no avail.
TIA