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#1
September 10th 08, 04:38 PM
posted to microsoft.public.outlook
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Outlook freezes when I hit send/receive
I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked perfectly
for 3 years now as of a couple days ago every time I hit send/receive Outlook freezes. I have spoken to my ISP and confirmed all settings are correct. Internet access is not a problem, just email. I've downloaded all Windows updates. When I test account settings under tools/email accounts it seems to work fine but as soon as the test message arrives in my inbox Outlook freezes. Same thing when I compose a message. The only way to get out is ctrl-alt-delete and then close and re-open. I'm also running up to date Norton Internet Security, I briefly tried turning off email scanning but that didn't help. Any suggestions? 
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#2
September 10th 08, 06:39 PM
posted to microsoft.public.outlook
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Outlook freezes when I hit send/receive
You've tried a Detect/Repair?
And; scanpst.exe the inbox repair tool on your outlook data file (the *.pst)? What size is your data file? (by default named outlook.pst, a hidden file) "Krisg" wrote in message ... I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked perfectly for 3 years now as of a couple days ago every time I hit send/receive Outlook freezes. I have spoken to my ISP and confirmed all settings are correct. Internet access is not a problem, just email. I've downloaded all Windows updates. When I test account settings under tools/email accounts it seems to work fine but as soon as the test message arrives in my inbox Outlook freezes. Same thing when I compose a message. The only way to get out is ctrl-alt-delete and then close and re-open. I'm also running up to date Norton Internet Security, I briefly tried turning off email scanning but that didn't help. Any suggestions?
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#3
September 10th 08, 07:32 PM
posted to microsoft.public.outlook
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Outlook freezes when I hit send/receive
Tried detect/repair - didn't help. I'm not sure what you mean by "scanpst.exe
the inbox repair tool on your outlook data file (the *.pst)? What size is your data file? (by default named outlook.pst, a hidden file)" Can you elaborate? Thanks! "DL" wrote: You've tried a Detect/Repair? And; scanpst.exe the inbox repair tool on your outlook data file (the *.pst)? What size is your data file? (by default named outlook.pst, a hidden file) "Krisg" wrote in message ... I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked perfectly for 3 years now as of a couple days ago every time I hit send/receive Outlook freezes. I have spoken to my ISP and confirmed all settings are correct. Internet access is not a problem, just email. I've downloaded all Windows updates. When I test account settings under tools/email accounts it seems to work fine but as soon as the test message arrives in my inbox Outlook freezes. Same thing when I compose a message. The only way to get out is ctrl-alt-delete and then close and re-open. I'm also running up to date Norton Internet Security, I briefly tried turning off email scanning but that didn't help. Any suggestions?
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#4
September 10th 08, 11:16 PM
posted to microsoft.public.outlook
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Outlook freezes when I hit send/receive
I have since found the inbox repair tool but I'm having difficulty running
it. I have 6 different Outlook data files archive, Outlook & Outlook1,2,3,4. The two largest are 3 & 4 at 383,968KB & 153,488 KB. I am not able to select them through the repair tool... Any more advice? "DL" wrote: You've tried a Detect/Repair? And; scanpst.exe the inbox repair tool on your outlook data file (the *.pst)? What size is your data file? (by default named outlook.pst, a hidden file) "Krisg" wrote in message ... I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked perfectly for 3 years now as of a couple days ago every time I hit send/receive Outlook freezes. I have spoken to my ISP and confirmed all settings are correct. Internet access is not a problem, just email. I've downloaded all Windows updates. When I test account settings under tools/email accounts it seems to work fine but as soon as the test message arrives in my inbox Outlook freezes. Same thing when I compose a message. The only way to get out is ctrl-alt-delete and then close and re-open. I'm also running up to date Norton Internet Security, I briefly tried turning off email scanning but that didn't help. Any suggestions?
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#5
September 11th 08, 02:23 PM
posted to microsoft.public.outlook
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Outlook freezes when I hit send/receive
"Krisg" wrote in message
... I have since found the inbox repair tool but I'm having difficulty running it. I have 6 different Outlook data files archive, Outlook & Outlook1,2,3,4. The two largest are 3 & 4 at 383,968KB & 153,488 KB. I am not able to select them through the repair tool... Any more advice? Why can't you select them? Which one(s) is Outlook currently using? Click FileData File Management and look. -- Brian Tillman [MVP-Outlook]
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#6
September 11th 08, 06:09 PM
posted to microsoft.public.outlook
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Outlook freezes when I hit send/receive
I finally found the problem. It turned out to be some sort of conflict
between SKYPE and Outlook. I had downloaded SKYPE a few days ago and shortly thereafter my problems started. SKYPE has been uninstalled and Outlook sends & receives fine again. "Krisg" wrote: I have since found the inbox repair tool but I'm having difficulty running it. I have 6 different Outlook data files archive, Outlook & Outlook1,2,3,4. The two largest are 3 & 4 at 383,968KB & 153,488 KB. I am not able to select them through the repair tool... Any more advice? "DL" wrote: You've tried a Detect/Repair? And; scanpst.exe the inbox repair tool on your outlook data file (the *.pst)? What size is your data file? (by default named outlook.pst, a hidden file) "Krisg" wrote in message ... I'm running Outlook 2002 SP3 on a POP3 dsl account. It has worked perfectly for 3 years now as of a couple days ago every time I hit send/receive Outlook freezes. I have spoken to my ISP and confirmed all settings are correct. Internet access is not a problem, just email. I've downloaded all Windows updates. When I test account settings under tools/email accounts it seems to work fine but as soon as the test message arrives in my inbox Outlook freezes. Same thing when I compose a message. The only way to get out is ctrl-alt-delete and then close and re-open. I'm also running up to date Norton Internet Security, I briefly tried turning off email scanning but that didn't help. Any suggestions?
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