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#1
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I work on a helpdesk and have over 40 standard emails set up as replies to
client enquiries. I'm moving over from Eudora to Outlook 2007 and would like to know the best way to set these up in Outlook. Only a few items in the email would need to be amended such as the salutation and a couple of other blanks. I've had a look and thought the best way would be to set the up as signatures but a 'Training Expert' has told me to use Stationery but I can't see how this would work. Any advice would be most welcome. Thanks in advance! |
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"Paula" wrote in message
... I work on a helpdesk and have over 40 standard emails set up as replies to client enquiries. I'm moving over from Eudora to Outlook 2007 and would like to know the best way to set these up in Outlook. Only a few items in the email would need to be amended such as the salutation and a couple of other blanks. I'd use the Drafts folder to hold the standard messages. -- Brian Tillman [MVP-Outlook] |
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I'd use a templates, possibly stored in drafts.
Stationery - accessed using Actions, New message using... would also work. But templates stored in an outlook folder is probably faster. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Brian Tillman [MVP - Outlook]" wrote in message ... "Paula" wrote in message ... I work on a helpdesk and have over 40 standard emails set up as replies to client enquiries. I'm moving over from Eudora to Outlook 2007 and would like to know the best way to set these up in Outlook. Only a few items in the email would need to be amended such as the salutation and a couple of other blanks. I'd use the Drafts folder to hold the standard messages. -- Brian Tillman [MVP-Outlook] |
#4
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Paula wrote:
I work on a helpdesk and have over 40 standard emails set up as replies to client enquiries. I'm moving over from Eudora to Outlook 2007 and would like to know the best way to set these up in Outlook. Only a few items in the email would need to be amended such as the salutation and a couple of other blanks. I've had a look and thought the best way would be to set the up as signatures but a 'Training Expert' has told me to use Stationery but I can't see how this would work. Any advice would be most welcome. Thanks in advance! I couldn't live without shortkeys (see www.shortkeys.com). I have no commercial interest in them, just a v. satisfied long-term user. -- John Blessing http://www.LbeHelpdesk.com - Help Desk software http://www.room-booking-software.com - Schedule rooms & equipment bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook http://www.repeatmail.com - schedule mass individual emails |
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