I've had that same problem w/ Outlook 2000 and usually I can resolve it just
by trying to open the correct pst file. If Outlook will open after it gives
you that message go to the file menu and select open .pst then select the
correct file. Usually the pst file is located in C:\Documents and
Settings\User Profile\Application Data\Microsoft\Outlook - where User
Profile is the folder for that user.

It may do that everytime a different user logs onto that computer, but
selecting the correct pst everytime you open will resolve it.

Hope that works.



"Brian Tillman" wrote in message
...
Derrick wrote:

Hello everyone, this is a first time basis up here for me. I saw on
some other questions that I was having that people pretty had the same
problems and have used some of their suggestions and most of them
worked, so I thought I would join. At my work, we are trying to use
Outlook 97. We have several users on this computer and when I am
logged in as Administrator, everything works like it is supposed to.
When I log in as a user, say John Doe and try to open Outlook, it
gives me the following error : "Unable to open your default mail
folders. File access is denied. You do not have the permission
required to access the file C:\Windows\oulook.pst." It works when I
add him as an Administrator, but not a user. I have even tried to
reinstall Outlook, go into the registry under my account and give
John Doe permissions full control to the Office file. Does anyone
have any suggestions or tips that they could provide me? Any help
would be greatly appreciated.

What file system are you using, FAT32 or NTFS? It sounds like the user does
not have read/write permission to the PST. The first thing I'd do is move
it out of the Windows folder and put it in some other publicly-accessible
folder.
--
Brian Tillman

I tried copying everything over to the Application Data\Microsoft
folder, and it still didn't work. is there anything else that you
might recommend? Thanks for your help.

Derrick wrote:

I tried copying everything over to the Application Data\Microsoft
folder, and it still didn't work.

That's not surprising. Outlook doesn't simply use whatever files it finds
in that folder, especially a PST. You have to open the PST with
FileOpenPersonal Folders File.
--
Brian Tillman

The only way that will work, is if I am logged in as administrator, as
soon as I log back in as the user, it does the same thing.

Derrick wrote:

The only way that will work, is if I am logged in as administrator, as
soon as I log back in as the user, it does the same thing.

Does the Windows account you are using that doesn't work have proper
permissions to the folder where you've stored the PST? What type of account
are you using?
--
Brian Tillman

I am using the power user account now, wanted to use the user account.

Derrick wrote:

I am using the power user account now, wanted to use the user account.

So, answer the question aout permissions.
--
Brian Tillman