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#1
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Hello!
I have a client with Outlook 2003 that seems to hang randomly. I have an analyze "OUTLOOK.EXE.mdmp" and an analyze "OUTLOOK.EXE.hdmp" file, but could not find any tools to debug the dump files. I know how to do it with XP memory dumps, but not with Outlook. Anyone know how and willing to share? Gregg Hill |
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#2
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Have you exhausted all other forms of troubleshooting? Like disabling addins
and testing a new profile? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Hello! I have a client with Outlook 2003 that seems to hang randomly. I have an analyze "OUTLOOK.EXE.mdmp" and an analyze "OUTLOOK.EXE.hdmp" file, but could not find any tools to debug the dump files. I know how to do it with XP memory dumps, but not with Outlook. Anyone know how and willing to share? Gregg Hill |
#3
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Yes, I have. I grabbed the dumps hoping that they may give me a clue.
Gregg Hill "Diane Poremsky [MVP]" wrote in message ... Have you exhausted all other forms of troubleshooting? Like disabling addins and testing a new profile? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Hello! I have a client with Outlook 2003 that seems to hang randomly. I have an analyze "OUTLOOK.EXE.mdmp" and an analyze "OUTLOOK.EXE.hdmp" file, but could not find any tools to debug the dump files. I know how to do it with XP memory dumps, but not with Outlook. Anyone know how and willing to share? Gregg Hill |
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