I'm using Outlook 2003 to check 3 email accounts. I'll let's call
them:





All 3 are POP/SMTP accounts, all the settings for each are the same.
Last week all 3 were working. On Friday I had to change the password
on . Since then I get 3 copies of any emails sent to
and no emails sent to either support email account.
The support accounts are monitored by other people in my office who do
recieve emails (we've got them set to leave the emails on the server
for 10 days).

If I hit reply to each of the three emails recieved on my account then
outlook will try to send a reply for each of my 3 accounts - as if it
thinks they have come from my 3 accounts.

I don't get any errors when I do a send receive. I've installed
Thunderbird and that downloads emails on all 3 accounts fine. Does
anyone know what the problem could be?

Try turning on logging and see what a send/receive does.

--
Diane Poremsky [MVP - Outlook]
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Outlook & Exchange Solutions Center: http://www.slipstick.com

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"Zabdiel" wrote in message
...
I'm using Outlook 2003 to check 3 email accounts. I'll let's call
them:





All 3 are POP/SMTP accounts, all the settings for each are the same.
Last week all 3 were working. On Friday I had to change the password
on . Since then I get 3 copies of any emails sent to
and no emails sent to either support email account.
The support accounts are monitored by other people in my office who do
recieve emails (we've got them set to leave the emails on the server
for 10 days).

If I hit reply to each of the three emails recieved on my account then
outlook will try to send a reply for each of my 3 accounts - as if it
thinks they have come from my 3 accounts.

I don't get any errors when I do a send receive. I've installed
Thunderbird and that downloads emails on all 3 accounts fine. Does
anyone know what the problem could be?

Today I have set one of accounts ) so that it is
not included in an automatic send recieve. I now only get two copies
of my emails. When I do a manual send recieve I get the 3rd copy.
I'm fairly sure that the duplicate emails and the two support accounts
not worknig are have the same cause.

In the "Advanced" tab, "Internet E-mail Settings" (via Accounts), what
do you have for "Leave a copy of messages on the server" (checked or
unchecked)?

NOTE: This option works differently depending on what your POP server
is. On Novel Servers (which we use where I work), your downloaded email
is not immediately deleted from the server mailbox, IF the IT Admin has
set it to delete/remove emails at the end of the day (usually just
before they run a backup). The email is just marked as downloaded.
Therefore at the Outlook end, IF you UNCHECK "Leave a copy of messages
on the server" you should NOT get duplicate email downloads.

This Novel method is to allow WEB email clients (GroupWise for example)
to view their email even after they are downloaded to Outlook.

The upshot is only on your PRIMARY PC, Outlook should have "Leave a copy
of messages on the server" UNCHECKED. All others should have it checked.


--
===============
Master Blaster
Computer System Specialist
IT Technician



"Zabdiel" wrote in message
:

Today I have set one of accounts ) so that it is
not included in an automatic send recieve. I now only get two copies
of my emails. When I do a manual send recieve I get the 3rd copy.
I'm fairly sure that the duplicate emails and the two support accounts
not worknig are have the same cause.

On Oct 28, 8:02 pm, "Master Blaster" wrote:
In the "Advanced" tab, "Internet E-mail Settings" (via Accounts), what
do you have for "Leave a copy of messages on the server" (checked or
unchecked)?

I have it checked for all my accounts. However if I uncheck it for
then I still get 3 copies of my email (or 2 if I
disable one of the support accounts). I don't get any emails on
either support account. I've just tried deleting one of th support
accounts and adding it back on but that doesn't help either. Getting
duplicates is anoying but not getting my support emails is a killer.
Thunderbird works but doesn't have all the features of outlook.