grutz

Can you check the value in the Reg key as Brian has asked you

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"grutz" wrote in message ...

'Brian Tillman [MVP - Outlook Wrote:
;275366']


What is the value in
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell
Folders\AppData?
--
Brian Tillman [MVP-Outlook]

HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell
Folders\Local AppData

%userprofile%\Local Settings\Application Data

Thanks Brian for your interest and help.

Remember it works ok on the original windows profile but not on the new
one, hope this helps. A few work arounds I could try:
Copy the profile from original to the new.
Rename the original to the new work profile and visa versa.

But hey I'd rather try and find out why it isn't working as expected




--
grutz

As I had previously posted %userprofile%\Local Settings\Application Data is the value in HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell
Folders\Local AppData

There is no "HKCU\Software\Microsoft\Windows\CurrentVersion\Ex plorer\User Shell
Folders\AppData" key.

I've now given the laptop back to customer so can not now test anything you guys come up with. I don't understand how anything in the registry can make any difference as it works find in one windows login and not the other. The work around worked fine, just created another login and copied over the profile that works so the issue must be inside the profiles, not registry. Is this correct or not?

"grutz" wrote in message
...

As I had previously posted %userprofile%\Local Settings\Application
Data is the value in
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell
Folders\Local AppData

But that's not the one I asked about.

There is no
"HKCU\Software\Microsoft\Windows\CurrentVersion\Ex plorer\User Shell
Folders\AppData" key.

That key should exist and its value should be

%UserProfile%\Application Data

If that key doesn't exist, create it and give it the value I state above.
There's something wrong with your Windows installation if a new user profile
doesn't get that value. Outlook stores send/receive data in that folder so
if it doesn't exist, Outlook can't retain send/.receive data and will keep
asking for the password.
--
Brian Tillman [MVP-Outlook]

Should there be a "local settings" before application data??

"Brian Tillman [MVP - Outlook]" wrote in message
...
"grutz" wrote in message
...

As I had previously posted %userprofile%\Local Settings\Application
Data is the value in
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell
Folders\Local AppData

But that's not the one I asked about.

There is no
"HKCU\Software\Microsoft\Windows\CurrentVersion\Ex plorer\User Shell
Folders\AppData" key.

That key should exist and its value should be

%UserProfile%\Application Data

If that key doesn't exist, create it and give it the value I state above.
There's something wrong with your Windows installation if a new user
profile doesn't get that value. Outlook stores send/receive data in that
folder so if it doesn't exist, Outlook can't retain send/.receive data and
will keep asking for the password.
--
Brian Tillman [MVP-Outlook]

"K2NNJ" wrote in message
...

Should there be a "local settings" before application data??

No. The AppData environment variable's path should not include "Local
Settings".
--
Brian Tillman [MVP-Outlook]

We'll mine does. Is that why it's not remembering my passwords?

Brian Tillman [MVP - Outlook] wrote:
"K2NNJ" wrote in message
...

Should there be a "local settings" before application data??

No. The AppData environment variable's path should not include "Local
Settings".

"K2NNJ" wrote in message
...

We'll mine does. Is that why it's not remembering my passwords?

There are two hidden paths in Windows 2000 and Windows XP; one is
"%UserProfile%\Local Settings" (which also has an "Application Data" folder
beneath it) and "%UserProfile%\Application Data". This latter is what you
should find for the definition of the AppData environment variable and the
AppData key in the registry. Windows Vista has analogous paths of
"%UserProfile%\AppData\Local" and "%UserProfile%\AppData\Roaming". The
latter is AppData and the former has a new environment variable of
LocalAppData.

Since you have Windows XP, the User Shell Folders key for AppData should
contain "%UserProfile%\Application Data", the key for Local Settings should
contain "%UserProfile%\Local Settings". There should also be a key named
"Local AppData" and its value should be "%UserProfile%\Local
Settings\Application Data". You'll also find these values in the "Shell
Folders" key that's several keys above the User Shell Folders key in the
left-hand pane of regedit.
--
Brian Tillman [MVP-Outlook]