Here's an interesting problem for you computer nurds.
I'm working on a computer that has two windows profiles, one is the orginal and the other is a new one just recently setup for work. Outlook 2003 isn't beening used on the orginal login profile and on the new profile it isn't retaining the password. Both have computer admin rights and OS is WinXP SP3. I've tick "remember my password" in the email accounts settings and it remains ticked but everytime it does a "send and receive" it askes you for the password. I've spent today trying to fix this issue with no success. Things I've tried:

1st - Did the registry hack, ie did the usual thing in HKEY_Current_User/Software/Microsoft/Protected Storage System Provider which has worked in the past, but not this time.
2nd - Created a new profile in Outlook.
3rd - Uninstalled AVG free v8.
4th - Deleted the email account settings and uninstalled Outlook plus deleted folders and settings that remained. Then re-installed Outlook.
5th - Deleted the recent WinXP login profile that Outlook is not working and created a new one.

Now the interesting thing is this, as a test I configured Outlook on the original login profile that has not used Outlook before and the password retains ok. So why isn't it retaining in a new winXP login profile?

Any suggestions will be much appreciated as I've rn out of ideas why it will work on one profile and not another.