I have an observation that perhaps someone can comment about, and possibly
offer a workaround. I am using Office Pro 2003 on Windows XP in a network
environment (Exchange 5.5).

Problem #1: I wish to use the Word to edit my email messages. This is easy
enough to do, but I have one big problem. Whenever I use this option, and
then I wish to attach a SHORTCUT to a file on the network within my email,
that option doesn't appear. However, if I uncheck the "use Word to edit"
option, and then try to attach a file via a shortcut, that choice appears.
Does anyone know why this is and how to fix it?

Problem #2: If Problem #1 cannot be resolved, then I could live with using
the option located under the Spelling tab which reads "Use AutoCorrect when
Word isn't the email editor". This doesn't seem to do anything. I wish to
have words autocorrected when typing an email--using this choice isn't
working. I am using Rich Text as my Default, however, even changing it to
HTML doesn't change things.

So my dilemma is, I want to use Word as my editor mainly so I can have the
Autocorrect function, but I also need to have the use of the
shortcut-to-a-file option so that I don't have to attach an entire file to
an email when I want to send something within the office. But from my
experience, the two options don't work hand-in-hand. What gives???

Thanks.

Ross

Hi Gus,

If you are interested in Word email format only for the Auto Correct
feature I suggest you create a word document on your hard drive and
compose the message in that .doc file and then copy the auto corrected
message from that file into your email (formatted in html or plain
txt). In this way both of your problems are solved.

Kind regards.

I am having the exact same problems!

Issue 1:
we have a CRM application which appends a link to the email that is sent out
using the application. when our customers reply to that email, using Word as
an editor, the link is totally omitted for some reason. If they do not use
word, it works fine and the link remains.

Issue 2: If Issue 2 cannot be resolved, then I could live with using the
option located under the Spelling tab which reads "Use AutoCorrect when Word
isn't the email editor". This doesn't seem to do anything. I wish to have
words autocorrected when typing an email - using this choice isn't working.
I am using Rich Text as my Default, however, even changing it to HTML doesn't
change things.

Our customers who use our product are also facing the same problem. Can
Microsoft please get their act together and stop giving us workarounds? I've
tried calling support to no avail and this is a major bug!

"Gus" wrote:

I have an observation that perhaps someone can comment about, and possibly
offer a workaround. I am using Office Pro 2003 on Windows XP in a network
environment (Exchange 5.5).

Problem #1: I wish to use the Word to edit my email messages. This is easy
enough to do, but I have one big problem. Whenever I use this option, and
then I wish to attach a SHORTCUT to a file on the network within my email,
that option doesn't appear. However, if I uncheck the "use Word to edit"
option, and then try to attach a file via a shortcut, that choice appears.
Does anyone know why this is and how to fix it?

Problem #2: If Problem #1 cannot be resolved, then I could live with using
the option located under the Spelling tab which reads "Use AutoCorrect when
Word isn't the email editor". This doesn't seem to do anything. I wish to
have words autocorrected when typing an email--using this choice isn't
working. I am using Rich Text as my Default, however, even changing it to
HTML doesn't change things.

So my dilemma is, I want to use Word as my editor mainly so I can have the
Autocorrect function, but I also need to have the use of the
shortcut-to-a-file option so that I don't have to attach an entire file to
an email when I want to send something within the office. But from my
experience, the two options don't work hand-in-hand. What gives???

Thanks.

Ross