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#21
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"Gordon" wrote in message
... Just a thought - do you have to TELL Yahoo that you want to access via POP? In ordinary Yahoo accounts you have to do that. In Yahoo webmail it's in Settings-POP and Forwarding... There are two mutually exclusive settings for Yahoo Mail. The first is to forward all mail to another address and the second is to allow POP and web access at Yahoo. You choose one or the other. I believe the default choice is to allow POP and web access so I don't believe you need to set it up. You might consider visiting the POP Access and Forwarding options page to exclude from download the mail SpamGuard places in the mailbox's Spam folder. -- Brian Tillman [MVP-Outlook] |
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#22
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"Brian Tillman [MVP - Outlook]" wrote in message
... "Gordon" wrote in message ... Just a thought - do you have to TELL Yahoo that you want to access via POP? In ordinary Yahoo accounts you have to do that. In Yahoo webmail it's in Settings-POP and Forwarding... There are two mutually exclusive settings for Yahoo Mail. The first is to forward all mail to another address and the second is to allow POP and web access at Yahoo. You choose one or the other. I believe the default choice is to allow POP and web access so I don't believe you need to set it up. Certainly in UK you DO need to set it up. Yahoo UK default setting is for webmail. -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
#23
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![]() "Gordon" wrote in message ... "Sid9" wrote in message ... This problem is not unique to my primary computer. I set up this same email account at ATT. YAHOO. COM on another computer that never had an email account. The account was successfully installed and succeeded logging in and sending the test message. The test message did not appear on that computer's OUTLOOK inbox nor did it appear on this machine's inbox. Just a thought - do you have to TELL Yahoo that you want to access via POP? In ordinary Yahoo accounts you have to do that. In Yahoo webmail it's in Settings-POP and Forwarding... -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) I spoke to ATT today ...they belive it's a Yahoo problem and have referred it to them. I found NO way to get any Yahoo support. 36 to 48 hrs she said. |
#24
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![]() "Brian Tillman [MVP - Outlook]" wrote in message ... "Sid9" wrote in message ... I have 20 messages in my IE in box and 4 in the spam folder. Um, IE doesn't have an Inbox. Do you mean the Yahoo Inbox? If you start Outlook and perform a send/receive, does the Send/Receive Status dialogue show Outlook receiving anything? -- Brian Tillman [MVP-Outlook] Yes, I mean the Yahoo inbox. OUTLOOK received one spam message during this period. I've spoken to ATT and the referred the problem to Yahoo (USA) I haven't found any means of contacting Yahoo. Their website says business customers only. I believe there is something wrong with my account on their mail server. In an earlier post I indicated that I had installed OUTLOOK and the very same account on another computer and had the very same result. She said 36 to 48 hrs...I asked her to email the result. I'll post the outcome here because I see others have had a similar problem both here and as a result of my GOOGLING for a solution. Thanks for your help...it is appreciated |
#25
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Sid9 wrote:
truncated at 76 chars to show effect of using overly long lines I've removed all junk filtering, blocked senders entries or anti-spam softwa At this writing I am deleting some software that YAHOO installed during AT & I don't know their function. As far as I'm concerned they are uninvited gues FYI: Configure OE to *not* use MIME encoding for Usenet posts. Quoted-printable format is not appropriate for newsgroups. Quoted-printable works on paragraph boundaries. One long line per paragraph (consisting of one or more sentences). Other users may not see the post like you do (because they may be using a client that doesn't automatically wrap long lines to within whatever is the current size of the view window). Do NOT use quoted-printable format for Usenet posts. |
#26
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Sid9 wrote:
Following lines were reformatted to shorter lengths due to poster's use of quoted-printable format which is NOT recommended for Usenet posts. So if there was a "change", what was the behavior BEFORE for received junk mails? Junk mail was redirected to the "Junk email" folder New mail has been received into that folder today Does that mean the new mail showed up in the server-side Junk folder or in the client-side Junk folder? That is, is the new mail in the Inbox or Junk folder up on the server when you use their webmail interface? If the new mail is showing up in the server-side Inbox folder but getting moved into the client-side Junk folder than something inside of Outlook is moving that message from Outlook's Inbox folder to its Junk folder. All new mails are originally received into Outlook's Inbox folder and then have to get moved from there. I've removed all junk filtering, blocked senders entries or anti-spam software that I am aware of. Running Outlook in its safe mode ("outlook.exe /safe") eliminates any add-ons or COM plug-ins that could effect behaviors inside of Outlook. In another post, you said that Outlook's safe mode still resulted in new mails going to Outlook's Junk folder. That would only happen if something inside of Outlook was moving the message from the Inbox (where new mails are first received) into the Junk folder. Did you also disable e-mail scanning in whatever antivirus program that you use? That doesn't always work to eliminate any interference by the AV program and instead you have to uninstall the AV program and then do a custom install where you do NOT select to include their e-mail scanner. At this writing I am deleting some software that YAHOO installed during AT & T's installation. I have deleted it via Control panel add/remove programs. The program still remains in my c:\program files\YAHOO directory and requires a reboot. At the conclusion of my reply to you I will reboot and manually delete the files. The executables are Ymailcfg.exe , ymmapi.exe, and ysctr.exe. That would be Yahoo's Toolbar. Yahoo used to include an ActiveX control that added an entry to the list of available e-mail clients under Internet Options - Programs - Email to let you open their webmail interface when you clicked on a mailto: URL link in an HTML page or HTML-formatted e-mail. They discontinued that and shoved it into their Toolbar. I don't know their function. As far as I'm concerned they are uninvited guests. I have cancelled their U-Verse serve...I should be restored (I hope) in about seven days Most likely you installed some software that bundled the Yahoo Toolbar with it. At some point during the install, a dialog would've been presented asking if you want to include the Yahoo Toolbar. It was at that point that you should've have deselected this superfluous bundled fluff but instead you just kept clicking the Next button (so YOU chose to install it). Be careful during installs to only install what you want. That usually means selecting to do a 'custom' install. Regular email does not appear at all, yet it can be found received on the web mail browser. Oh, I thought the problem was that new mails were getting received but also getting moved [from the Inbox folder] into the Junk folder inside of Outlook. First you said that new e-mails were getting received but getting moved into the Junk folder. Now you say new e-mails are not received at all. So is the real problem that you don't get any new mails into Outlook that are sitting in the server-side Inbox folder in your e-mail account up on the mail server? If you are getting no errors during new-mail polls in Outlook but can see that there are new mails waiting in the server-side Inbox folder, some possibilities a - You configured the e-mail account that you defined in Outlook so it is polling the wrong mail server(s). You use the right web page to access their webmail interface to your account but Outlook is polling elsewhere for new mails (and not finding any in that other account). - The mail server is reporting that there are no new items in the POP mailbox. The client sends a LIST command to the mail server. If the mail server responds with a null list (just a "." line for termination of data output) then the client is being told that there are no items in the mailbox. If the client is told there is nothing, the client ends the mail session and obviously retrieved nothing. You will need to enable the troubleshooting logging in Outlook to see just what the mail server responded when the client (Outlook) sent it a LIST command. After enabling the troubleshooting log feature in Outlook, you will need to exit and reload Outlook to start the logging. As I recall, the opm.log file is stored in your %temp% folder. If you see the log is showing a null list returned for the LIST command, tell your e-mail provider to reset your account (you might lose e-mails up on the server) as it is reporting no mails in your mailbox although their webmail interface indicates otherwise. If the mail server is reporting that there are no items in your POP mailbox, there's nothing you can do in Outlook to fix their mail server's screwup. They'll have to fix it on their end. - You created the new e-mail account in Outlook under a different mail profile than the one you use when you start Outlook. Outlook can use multiple mail profiles and each mail profile has its own set of e-mail accounts that it will poll (for each e-mail account that is enabled, that is, within that mail profile). Use the Mail applet in Control Panel. Do you have more than one mail profile defined? Did you check the view used for your Inbox folder in Outlook? The view used has not changed. The junk email folder previews the email in that folder just fine I meant the view on the *Inbox* folder (in Outlook). Did you create a new e-mail account in Outlook to match up with your new account at AT&T? Or did you edit an old and existing account in Outlook to make it use different mail hosts and login credentials? Yes. The POP mail servers changed from mail.mia.bellsouth.net to pop.att.yahoo.com and smtp.att.yahoo.com. In addition the default POP3 mail ports were changed to 995 and 465 respectively. SSL encryption was required to be checked Okay, just to be clear, does "Yes" mean that you created a *new* e-mail account within Outlook for the new e-mail account? If that is true, did you check that the e-mail account was enabled, too (so Outlook actually goes polling that e-mail account)? |
#27
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![]() "Sid9" wrote in message ... "Gordon" wrote in message ... "Sid9" wrote in message ... This problem is not unique to my primary computer. I set up this same email account at ATT. YAHOO. COM on another computer that never had an email account. The account was successfully installed and succeeded logging in and sending the test message. The test message did not appear on that computer's OUTLOOK inbox nor did it appear on this machine's inbox. Just a thought - do you have to TELL Yahoo that you want to access via POP? In ordinary Yahoo accounts you have to do that. In Yahoo webmail it's in Settings-POP and Forwarding... -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) I spoke to ATT today ...they belive it's a Yahoo problem and have referred it to them. I found NO way to get any Yahoo support. 36 to 48 hrs she said. I got a call back from an AT&T person that solved the problem in minutes Under Bellsouth I have a primary email address and "sub-addresses" In the Bellsouth system, when I used my "sub-address" I was required to login to the pop3 server using my primary email address. Under AT&T U-verse I am required to login to the pop3 server using the "sub-address" |
#28
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![]() "VanguardLH" wrote in message ... Sid9 wrote: Following lines were reformatted to shorter lengths due to poster's use of quoted-printable format which is NOT recommended for Usenet posts. So if there was a "change", what was the behavior BEFORE for received junk mails? Junk mail was redirected to the "Junk email" folder New mail has been received into that folder today Does that mean the new mail showed up in the server-side Junk folder or in the client-side Junk folder? That is, is the new mail in the Inbox or Junk folder up on the server when you use their webmail interface? If the new mail is showing up in the server-side Inbox folder but getting moved into the client-side Junk folder than something inside of Outlook is moving that message from Outlook's Inbox folder to its Junk folder. All new mails are originally received into Outlook's Inbox folder and then have to get moved from there. I've removed all junk filtering, blocked senders entries or anti-spam software that I am aware of. Running Outlook in its safe mode ("outlook.exe /safe") eliminates any add-ons or COM plug-ins that could effect behaviors inside of Outlook. In another post, you said that Outlook's safe mode still resulted in new mails going to Outlook's Junk folder. That would only happen if something inside of Outlook was moving the message from the Inbox (where new mails are first received) into the Junk folder. Did you also disable e-mail scanning in whatever antivirus program that you use? That doesn't always work to eliminate any interference by the AV program and instead you have to uninstall the AV program and then do a custom install where you do NOT select to include their e-mail scanner. At this writing I am deleting some software that YAHOO installed during AT & T's installation. I have deleted it via Control panel add/remove programs. The program still remains in my c:\program files\YAHOO directory and requires a reboot. At the conclusion of my reply to you I will reboot and manually delete the files. The executables are Ymailcfg.exe , ymmapi.exe, and ysctr.exe. That would be Yahoo's Toolbar. Yahoo used to include an ActiveX control that added an entry to the list of available e-mail clients under Internet Options - Programs - Email to let you open their webmail interface when you clicked on a mailto: URL link in an HTML page or HTML-formatted e-mail. They discontinued that and shoved it into their Toolbar. I don't know their function. As far as I'm concerned they are uninvited guests. I have cancelled their U-Verse serve...I should be restored (I hope) in about seven days Most likely you installed some software that bundled the Yahoo Toolbar with it. At some point during the install, a dialog would've been presented asking if you want to include the Yahoo Toolbar. It was at that point that you should've have deselected this superfluous bundled fluff but instead you just kept clicking the Next button (so YOU chose to install it). Be careful during installs to only install what you want. That usually means selecting to do a 'custom' install. Regular email does not appear at all, yet it can be found received on the web mail browser. Oh, I thought the problem was that new mails were getting received but also getting moved [from the Inbox folder] into the Junk folder inside of Outlook. First you said that new e-mails were getting received but getting moved into the Junk folder. Now you say new e-mails are not received at all. So is the real problem that you don't get any new mails into Outlook that are sitting in the server-side Inbox folder in your e-mail account up on the mail server? If you are getting no errors during new-mail polls in Outlook but can see that there are new mails waiting in the server-side Inbox folder, some possibilities a - You configured the e-mail account that you defined in Outlook so it is polling the wrong mail server(s). You use the right web page to access their webmail interface to your account but Outlook is polling elsewhere for new mails (and not finding any in that other account). - The mail server is reporting that there are no new items in the POP mailbox. The client sends a LIST command to the mail server. If the mail server responds with a null list (just a "." line for termination of data output) then the client is being told that there are no items in the mailbox. If the client is told there is nothing, the client ends the mail session and obviously retrieved nothing. You will need to enable the troubleshooting logging in Outlook to see just what the mail server responded when the client (Outlook) sent it a LIST command. After enabling the troubleshooting log feature in Outlook, you will need to exit and reload Outlook to start the logging. As I recall, the opm.log file is stored in your %temp% folder. If you see the log is showing a null list returned for the LIST command, tell your e-mail provider to reset your account (you might lose e-mails up on the server) as it is reporting no mails in your mailbox although their webmail interface indicates otherwise. If the mail server is reporting that there are no items in your POP mailbox, there's nothing you can do in Outlook to fix their mail server's screwup. They'll have to fix it on their end. - You created the new e-mail account in Outlook under a different mail profile than the one you use when you start Outlook. Outlook can use multiple mail profiles and each mail profile has its own set of e-mail accounts that it will poll (for each e-mail account that is enabled, that is, within that mail profile). Use the Mail applet in Control Panel. Do you have more than one mail profile defined? Did you check the view used for your Inbox folder in Outlook? The view used has not changed. The junk email folder previews the email in that folder just fine I meant the view on the *Inbox* folder (in Outlook). Did you create a new e-mail account in Outlook to match up with your new account at AT&T? Or did you edit an old and existing account in Outlook to make it use different mail hosts and login credentials? Yes. The POP mail servers changed from mail.mia.bellsouth.net to pop.att.yahoo.com and smtp.att.yahoo.com. In addition the default POP3 mail ports were changed to 995 and 465 respectively. SSL encryption was required to be checked Okay, just to be clear, does "Yes" mean that you created a *new* e-mail account within Outlook for the new e-mail account? If that is true, did you check that the e-mail account was enabled, too (so Outlook actually goes polling that e-mail account)? I've posted the solution... See my post of 12/17/08 3:58PM EST |
#29
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"Sid9" wrote in message
... Under AT&T U-verse I am required to login to the pop3 server using the "sub-address" I believe I mentioned that in another thread. -- Brian Tillman [MVP-Outlook] |
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