pgregg wrote:

I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security;
afterwhich I could download but not send. Turning off NIS personal
firewall helped for a bit, but not for long. Somehow it got fixed. (???)
Recently my hard drive crashed and I put a new one in. Since then I can
download email, but cannot send it. It stays in the Outbox. I have tried
Help, I have made sure my settings are the same as all the other computers
in the network.
I know others have had this problem, but I have not seen a solution that
works.
Thanks, pgregg


I had exactly the same problem with Outlook from Office XP, Turn on Internet
security and Outlook would fail the settings test, turn it off and e-mail
worked perfectly. I spent 1 hour on the phone to Symmantec no help support
desk (which I had to pay for) still did not resolve the problem. So I
ended up uninstalling Norton and installing a product that worked.


Tim