Hi All,

I wondered if anyone here can help resolve a problem I have.

I have just done a format and reinstall of my PC and have moved from using windows mail to Outlook 2007. I am using Vista 32. I have imported all of my old messages from windows mail and these now appear in outlook.

I have bought PSTSync as I wish to sync email between desktop and laptop. The problem is when i try to do this using the PSTSync programme it tells me that the outlook file is encypted and that i need the key.

I havent ever used encyption so i assume that this has been done by default. This being the case can someone either tell me how to decrypt the file or tell me what the default key is.

I will not be able to use the PSTSync programme without it and i was speaking with one of their tech assistants last night and they need to investigate further before they can advise.

Any help appreciated

The outlook data file is not encrypted nor is it password protected,(Unless
you password protected it) perhaps you had better check with PSTSync support

"monkeytennis" wrote in message
...

Hi All,

I wondered if anyone here can help resolve a problem I have.

I have just done a format and reinstall of my PC and have moved from
using windows mail to Outlook 2007. I am using Vista 32. I have
imported all of my old messages from windows mail and these now appear
in outlook.

I have bought PSTSync as I wish to sync email between desktop and
laptop. The problem is when i try to do this using the PSTSync
programme it tells me that the outlook file is encypted and that i need
the key.

I havent ever used encyption so i assume that this has been done by
default. This being the case can someone either tell me how to decrypt
the file or tell me what the default key is.

I will not be able to use the PSTSync programme without it and i was
speaking with one of their tech assistants last night and they need to
investigate further before they can advise.

Any help appreciated




--
monkeytennis