Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has to be
done through Outlook, and that's impossible this way.
PLEASE HELP!
--
A moderately expert user of Office 1997, 2003, and 2007

Close outlook. right click on the outlook icon on the start menu and choose
properties. Delete the profile and create a new one for the proper type of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Roger" wrote in message
...
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
--
A moderately expert user of Office 1997, 2003, and 2007

Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all. I
tried your sequence. There is no "profile" on properties to delete.
--
A moderately expert user of Office 1997, 2003, and 2007


"Diane Poremsky [MVP]" wrote:

Close outlook. right click on the outlook icon on the start menu and choose
properties. Delete the profile and create a new one for the proper type of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Roger" wrote in message
...
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
--
A moderately expert user of Office 1997, 2003, and 2007

Roger wrote:
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all. I
tried your sequence. There is no "profile" on properties to delete.

Then do it through Control Panel-Mail-Show Profiles.

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

If outlook wont close you can end the process, outlook.exe, in task manager
For Profile see here http://www.howto-outlook.com/faq/newprofile.htm

"Roger" wrote in message
...
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all.
I
tried your sequence. There is no "profile" on properties to delete.
--
A moderately expert user of Office 1997, 2003, and 2007


"Diane Poremsky [MVP]" wrote:

Close outlook. right click on the outlook icon on the start menu and
choose
properties. Delete the profile and create a new one for the proper type
of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"Roger" wrote in message
...
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has
to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
--
A moderately expert user of Office 1997, 2003, and 2007

if there is no properties on that dialog then something more is wrong. You
can get to the profile through control panel, mail applet and you can force
outlook closed by going to task manager, processes tab and ending the
outlook.exe task.

Delete the existing profile and make a new one, using the correct acct type.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Roger" wrote in message
...
Diane,
First, if I could "close" Outlook, I'd be ahead. I can't open it at all.
I
tried your sequence. There is no "profile" on properties to delete.
--
A moderately expert user of Office 1997, 2003, and 2007


"Diane Poremsky [MVP]" wrote:

Close outlook. right click on the outlook icon on the start menu and
choose
properties. Delete the profile and create a new one for the proper type
of
email acct you use.
http://www.slipstick.com/Tutorials/profile/profile.htm - the first few
seconds show how to get to the profiles area.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"Roger" wrote in message
...
Office Small Business 2007 came installed on my new computer.
When I try to use Outlook, it starts to configure, and then I get a
message
that "Connection to Microsoft Exchange is unavailable. Outlook must be
online or..." It then takes me to a menu "Microsoft Exchange" with a
General
tab asking for Name of Server and then Mailbox Name.
I have no idea what to enter. So I'm stuck.
Furthermore, it's important that I synch with my BlackBerry but it has
to
be
done through Outlook, and that's impossible this way.
PLEASE HELP!
--
A moderately expert user of Office 1997, 2003, and 2007