I don't understand your question.
The email never makes it into the Follow Up folder as it is suppose to.
Therefore, it never displays in the Reminder Window; hence, the reminder
never occurs.



"Ken Slovak - [MVP - Outlook]" wrote in message
...
Is the item that's still in FollowUp still flagged? You're using Dismiss
in
the reminders window?

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"JCO" wrote in message
news:JMBSf.63$wD1.28@trnddc02...
Diane

These are emails that come into the default "Inbox". They remain in the
Inbox. This is what I do:
Right click on the email (in Inbox) | Follow Up | Add Reminder.
From there, I set the date and time. Setting the color of the flag in
"In
Material" ... so it doesn't matter what it gets set to. When I'm done,
the
email should automatically copy to the "Follow Up" folder until the
reminder
has been cleared (from the Reminder Window that pops up to remind you).

This is not happening for me nor my co-worker (at work using laptops).
But
for some reason, it works fine on the desktop computer at the house.

Thanks for your input thus far.

Flagged for follow up and reminders are 2 separate properties although
usually if you set a reminder on an item it gets flagged also. However you
can have a reminder with no flag and a flag with no reminder.

If you set a flag does it appear with a flag in the folder view? If it does
and not in the Follow Up folder then that folder should be deleted and
re-created. To do so right-click in that folder in the Folder List and
delete it. Then right-click on the Search Folders entry in the Folder List
and select New Search Folder. In that dialog select "mail flagged for follow
up" to create a new search folder.

If you set a reminder on an item and it isn't in the default Inbox,
Calendar, Tasks or Contacts folders it will not fire a reminder, the item
will only turn red when due.

So the behavior would depend on where the item lives, if a flag or reminder
or both are set on an item and if the search folder is working.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"JCO" wrote in message
news:wY_Sf.1330$I7.1183@trnddc03...
I don't understand your question.
The email never makes it into the Follow Up folder as it is suppose to.
Therefore, it never displays in the Reminder Window; hence, the reminder
never occurs.

I tried this, but it is still set up the same way. My "Search Folder" is a
subset of my "Personal Folders" so it will only search folders in my
"Personal Folders" which does not include my "Inbox".


"Ken Slovak - [MVP - Outlook]" wrote in message
...
Flagged for follow up and reminders are 2 separate properties although
usually if you set a reminder on an item it gets flagged also. However you
can have a reminder with no flag and a flag with no reminder.

If you set a flag does it appear with a flag in the folder view? If it
does
and not in the Follow Up folder then that folder should be deleted and
re-created. To do so right-click in that folder in the Folder List and
delete it. Then right-click on the Search Folders entry in the Folder List
and select New Search Folder. In that dialog select "mail flagged for
follow
up" to create a new search folder.

If you set a reminder on an item and it isn't in the default Inbox,
Calendar, Tasks or Contacts folders it will not fire a reminder, the item
will only turn red when due.

So the behavior would depend on where the item lives, if a flag or
reminder
or both are set on an item and if the search folder is working.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"JCO" wrote in message
news:wY_Sf.1330$I7.1183@trnddc03...
I don't understand your question.
The email never makes it into the Follow Up folder as it is suppose to.
Therefore, it never displays in the Reminder Window; hence, the reminder
never occurs.

A search folder can only search in the mail store it's in. It cannot search
across mail stores (PST files).

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"JCO" wrote in message
news:W4ETf.6232$wD1.873@trnddc02...
I tried this, but it is still set up the same way. My "Search Folder" is a
subset of my "Personal Folders" so it will only search folders in my
"Personal Folders" which does not include my "Inbox".

I'm not sure I understand your response. My wife posted this issue. It is
my desktop computer, running Outlook 2003 that is working correctly. Her
laptop (and a co-worker) is having the problem. But now that you mentioned
the PST file, it brings up a point. I know I have a PST file. I don't know
if she does.

If she is configured differently and does NOT have a PST file, will hers
work the same?


"Ken Slovak - [MVP - Outlook]" wrote in message
...
A search folder can only search in the mail store it's in. It cannot
search
across mail stores (PST files).

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"JCO" wrote in message
news:W4ETf.6232$wD1.873@trnddc02...
I tried this, but it is still set up the same way. My "Search Folder" is
a
subset of my "Personal Folders" so it will only search folders in my
"Personal Folders" which does not include my "Inbox".

You either have a PST file or an Exchange mailbox. Both would work the same,
neither can search across mail stores. A search folder in an Exchange
mailbox can only search in that mailbox. In a PST a search folder can only
search in that PST.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"JCO" wrote in message
news4XTf.3551$hC.304@trnddc08...
I'm not sure I understand your response. My wife posted this issue. It
is
my desktop computer, running Outlook 2003 that is working correctly. Her
laptop (and a co-worker) is having the problem. But now that you
mentioned
the PST file, it brings up a point. I know I have a PST file. I don't
know
if she does.

If she is configured differently and does NOT have a PST file, will hers
work the same?

I check her laptop to see how it was configured.
She does use the PST as oppose to the Exchange Server.
We are still at a lost as to why her laptop (and co-worker) cannot flag a
follow-up as I can do on my desktop computer.


"Ken Slovak - [MVP - Outlook]" wrote in message
...
You either have a PST file or an Exchange mailbox. Both would work the
same,
neither can search across mail stores. A search folder in an Exchange
mailbox can only search in that mailbox. In a PST a search folder can only
search in that PST.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"JCO" wrote in message
news4XTf.3551$hC.304@trnddc08...
I'm not sure I understand your response. My wife posted this issue. It
is
my desktop computer, running Outlook 2003 that is working correctly.
Her
laptop (and a co-worker) is having the problem. But now that you
mentioned
the PST file, it brings up a point. I know I have a PST file. I don't
know
if she does.

If she is configured differently and does NOT have a PST file, will hers
work the same?