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Weblink launch from Ootlook 2003 hangs



 
 
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  #1  
Old March 5th 09, 08:43 PM posted to microsoft.public.outlook
John L[_2_]
external usenet poster
 
Posts: 11
Default Weblink launch from Ootlook 2003 hangs

WinXP SP3
Outlook 2003, popmail
IE7

Whenever I click a weblink (launch) from within outlook mail message AND IE
explorer is not already open, I get 2 windows. Window 1 is the home page -
OK. Windows 2 is the URL of the weblink. This window 2 stays blank and "in
process".

What can I do to fix this?

If IE is already open, the windows 2 functions and opens the URL.

Thx



--

*****************
John Lenz


  #2  
Old March 6th 09, 06:51 PM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default Weblink launch from Ootlook 2003 hangs

Did you try resetting web settings in IE?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"John L" wrote in message
...
WinXP SP3
Outlook 2003, popmail
IE7

Whenever I click a weblink (launch) from within outlook mail message AND
IE explorer is not already open, I get 2 windows. Window 1 is the home
page - OK. Windows 2 is the URL of the weblink. This window 2 stays blank
and "in process".

What can I do to fix this?

If IE is already open, the windows 2 functions and opens the URL.

Thx



--

*****************
John Lenz


  #3  
Old March 7th 09, 05:06 PM posted to microsoft.public.outlook
John L[_2_]
external usenet poster
 
Posts: 11
Default Weblink launch from Ootlook 2003 hangs

Diane,

I tried tip ... Try resetting Internet Explorer - from either IE's tools,
options menu or Control panel, Internet settings, go to the Programs tab and
click the button to reset web settings.

However, in my IE7 under programs, there is no "reset" button. Where should
I look to reset?


Thx
John
--

*****************
John Lenz


"Diane Poremsky [MVP]" wrote in message
...
Did you try resetting web settings in IE?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Exchange Messaging Outlook newsletter:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"John L" wrote in message
...
WinXP SP3
Outlook 2003, popmail
IE7

Whenever I click a weblink (launch) from within outlook mail message AND
IE explorer is not already open, I get 2 windows. Window 1 is the home
page - OK. Windows 2 is the URL of the weblink. This window 2 stays
blank and "in process".

What can I do to fix this?

If IE is already open, the windows 2 functions and opens the URL.

Thx



--

*****************
John Lenz



  #4  
Old March 8th 09, 09:50 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default Weblink launch from Ootlook 2003 hangs

"John L" wrote in message
...

However, in my IE7 under programs, there is no "reset" button. Where should
I look to reset?


Toolsinternet OptionsAdvancedReset
--
Brian Tillman [MVP-Outlook]

  #5  
Old March 12th 09, 06:54 PM posted to microsoft.public.outlook
John L[_2_]
external usenet poster
 
Posts: 11
Default Weblink launch from Outlook 2003 hangs

Brian,

I completed the reset and it still does not work.

Here is the scenario:

Outlook mail open.
IE7 not open
Select and open a weblink from within a message
2 IE7 windows launch
1 - Home page
2 - blank page with hour glass and no URL at the bottom (hangs)

To correct:
Outlook mail open
IE7 open at home page and/or other tabs
Select and open same weblink from within a message
A IE7 tab opens with weblink URL

Why does the first launch of IE7 from outlook not work?

Thx for your help

--

*****************
John Lenz


"Brian Tillman [MVP - Outlook]" wrote in message
...
"John L" wrote in message
...

However, in my IE7 under programs, there is no "reset" button. Where
should I look to reset?


Toolsinternet OptionsAdvancedReset
--
Brian Tillman [MVP-Outlook]


  #6  
Old March 12th 09, 08:53 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default Weblink launch from Outlook 2003 hangs

"John L" wrote in message
...

I completed the reset and it still does not work.

Here is the scenario:

Outlook mail open.
IE7 not open
Select and open a weblink from within a message
2 IE7 windows launch
1 - Home page
2 - blank page with hour glass and no URL at the bottom (hangs)

To correct:
Outlook mail open
IE7 open at home page and/or other tabs
Select and open same weblink from within a message
A IE7 tab opens with weblink URL

Why does the first launch of IE7 from outlook not work?


Have you tried rebuilding the open action for the HyperText Transfer Protocol
file type?
--
Brian Tillman [MVP-Outlook]

 




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