Where do I find the checkbox in Office 2000 that leaves email messages on
the server?

Corp or Internet only? See help, about if unsure.

also - have you browsed the options at tools, accounts or tools, services
yet?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...
Where do I find the checkbox in Office 2000 that leaves email messages on
the server?

"Diane Poremsky [MVP]" wrote in message
...
Corp or Internet only? See help, about if unsure.

also - have you browsed the options at tools, accounts or tools, services
yet?

Actually, I'm kind of flying blind on this one. I have 2002 and my client
has the 2000 and there is just enough difference between the two, it makes
it very difficult to walk them through. So if it was 2002, then the answer
would be ToolsEmail Accountscheck "View or change existing
e-accounts"NextHighlight email account and select ChangeMore
SettingsAdvancedMake sure the box under "Delivery" beside "Leave a copy of
messages on the server" is unchanged.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...
Where do I find the checkbox in Office 2000 that leaves email messages on
the server?

There is also 'just enough difference' between Corp and Internet modes to
know that while I can give the instructions for 2000 Corp, it's not the same
as in Internet mode.

In corp., it's tools, services, select account name, click Properties,
Advanced tab of dialog. I have no idea in Internet mode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...

"Diane Poremsky [MVP]" wrote in message
...
Corp or Internet only? See help, about if unsure.

also - have you browsed the options at tools, accounts or tools, services
yet?

Actually, I'm kind of flying blind on this one. I have 2002 and my client
has the 2000 and there is just enough difference between the two, it makes
it very difficult to walk them through. So if it was 2002, then the
answer would be ToolsEmail Accountscheck "View or change existing
e-accounts"NextHighlight email account and select ChangeMore
SettingsAdvancedMake sure the box under "Delivery" beside "Leave a copy
of messages on the server" is unchanged.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...
Where do I find the checkbox in Office 2000 that leaves email messages
on the server?

"Diane Poremsky [MVP]" wrote in message
...
There is also 'just enough difference' between Corp and Internet modes to
know that while I can give the instructions for 2000 Corp, it's not the
same as in Internet mode.

In corp., it's tools, services, select account name, click Properties,
Advanced tab of dialog. I have no idea in Internet mode.

Well, based on your answer I just called him and he said he doesn't have a
selection for services, so it must be the Internet mode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...

"Diane Poremsky [MVP]" wrote in message
...
Corp or Internet only? See help, about if unsure.

also - have you browsed the options at tools, accounts or tools,
services yet?

Actually, I'm kind of flying blind on this one. I have 2002 and my
client has the 2000 and there is just enough difference between the two,
it makes it very difficult to walk them through. So if it was 2002, then
the answer would be ToolsEmail Accountscheck "View or change existing
e-accounts"NextHighlight email account and select ChangeMore
SettingsAdvancedMake sure the box under "Delivery" beside "Leave a copy
of messages on the server" is unchanged.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...
Where do I find the checkbox in Office 2000 that leaves email messages
on the server?

if he can muddle through on his own, he can try tools, accounts and see if
it's there.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...

"Diane Poremsky [MVP]" wrote in message
...
There is also 'just enough difference' between Corp and Internet modes to
know that while I can give the instructions for 2000 Corp, it's not the
same as in Internet mode.

In corp., it's tools, services, select account name, click Properties,
Advanced tab of dialog. I have no idea in Internet mode.

Well, based on your answer I just called him and he said he doesn't have a
selection for services, so it must be the Internet mode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...

"Diane Poremsky [MVP]" wrote in message
...
Corp or Internet only? See help, about if unsure.

also - have you browsed the options at tools, accounts or tools,
services yet?

Actually, I'm kind of flying blind on this one. I have 2002 and my
client has the 2000 and there is just enough difference between the two,
it makes it very difficult to walk them through. So if it was 2002,
then the answer would be ToolsEmail Accountscheck "View or change
existing e-accounts"NextHighlight email account and select ChangeMore
SettingsAdvancedMake sure the box under "Delivery" beside "Leave a
copy of messages on the server" is unchanged.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...
Where do I find the checkbox in Office 2000 that leaves email messages
on the server?

Thanks Diane:

I appreciate your help. I did make one final call and we got it worked out.
I ran some more queries in the Microsoft Knowledge Base under Outlook 2000.
Although I didn't come up with a definitive answer there, the customer did
stubmle into the right place while we talked on the phone. Anyway, thanks
again.

Bob Green
www.bobgreen.com

"Diane Poremsky [MVP]" wrote in message
...
if he can muddle through on his own, he can try tools, accounts and see if
it's there.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...

"Diane Poremsky [MVP]" wrote in message
...
There is also 'just enough difference' between Corp and Internet modes
to know that while I can give the instructions for 2000 Corp, it's not
the same as in Internet mode.

In corp., it's tools, services, select account name, click Properties,
Advanced tab of dialog. I have no idea in Internet mode.

Well, based on your answer I just called him and he said he doesn't have
a selection for services, so it must be the Internet mode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...

"Diane Poremsky [MVP]" wrote in message
...
Corp or Internet only? See help, about if unsure.

also - have you browsed the options at tools, accounts or tools,
services yet?

Actually, I'm kind of flying blind on this one. I have 2002 and my
client has the 2000 and there is just enough difference between the
two, it makes it very difficult to walk them through. So if it was
2002, then the answer would be ToolsEmail Accountscheck "View or
change existing e-accounts"NextHighlight email account and select
ChangeMore SettingsAdvancedMake sure the box under "Delivery" beside
"Leave a copy of messages on the server" is unchanged.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"BG" wrote in message
...
Where do I find the checkbox in Office 2000 that leaves email
messages on the server?