I am running Outlook 2003 (11.8010.6568) SP2

Noticed just recently (yesterday) my Outlook folders are missing one
or more letters from their name. For instance, Saved Items are "Saved
Iten" When I click rename "Saved Items" on the right click menu, it
shows the correct name in the little box, and is ok after I click out.
But when I re-open Outlook, the names are missing digits again.

No problems with any function of Outlook as far as I can tell, but it
is bothersome. Any help or advice is appreciated.

I do use Windows Update and have all updates for Windows and Office
applied. I also use Norton for virus, and MS for spyware, but haven't
done anything to those other than updates. No Outlook add-ons lately,
new or updated.

Marti

Marti wrote:

I am running Outlook 2003 (11.8010.6568) SP2

Noticed just recently (yesterday) my Outlook folders are missing one
or more letters from their name. For instance, Saved Items are "Saved
Iten" When I click rename "Saved Items" on the right click menu, it
shows the correct name in the little box, and is ok after I click out.
But when I re-open Outlook, the names are missing digits again.

Are you sure your Navigation Pane is wide enough to show the entire name?
Click on its right edge and drag it farther right to make it a little wider.
--
Brian Tillman

On Sun, 19 Mar 2006 22:02:12 -0500, "Brian Tillman"
wrote:

Marti wrote:

I am running Outlook 2003 (11.8010.6568) SP2

Noticed just recently (yesterday) my Outlook folders are missing one
or more letters from their name. For instance, Saved Items are "Saved
Iten" When I click rename "Saved Items" on the right click menu, it
shows the correct name in the little box, and is ok after I click out.
But when I re-open Outlook, the names are missing digits again.

Are you sure your Navigation Pane is wide enough to show the entire name?
Click on its right edge and drag it farther right to make it a little wider.

Navigation Pane width doesn't do anything, still missing letters. I
repaired MS Office successfully, but that didn't help, either...

Marti

Marti wrote:

Navigation Pane width doesn't do anything, still missing letters. I
repaired MS Office successfully, but that didn't help, either...

Two other things to try. One is to delete the file yourprofilename.xml in
the (hidden) folder
%AppData%\Microsoft\Outlook (where "yourprofilename" is the name of your
mail profile) and the other is to try running Outlook once with the
/resetfoldernames command line switch.
--
Brian Tillman

On Mon, 20 Mar 2006 08:36:21 -0500, "Brian Tillman"
wrote:

Marti wrote:

Navigation Pane width doesn't do anything, still missing letters. I
repaired MS Office successfully, but that didn't help, either...

Two other things to try. One is to delete the file yourprofilename.xml in
the (hidden) folder
%AppData%\Microsoft\Outlook (where "yourprofilename" is the name of your
mail profile) and the other is to try running Outlook once with the
/resetfoldernames command line switch.

Brian, deleting the .xml didn't do anything. But running from the
command line with the /reset opened Outlook exactly right!
Unfortunately, when I closed Outlook and opened it with the shortcut,
the names were back to missing letters.

I created a shortcut with the /reset switch, and it works fine, just a
second longer to open Outlook - is there any harm or danger in using
this? Or any other ideas?

Really appreciate your help and feedback.

Marti

Marti wrote:

Brian, deleting the .xml didn't do anything. But running from the
command line with the /reset opened Outlook exactly right!
Unfortunately, when I closed Outlook and opened it with the shortcut,
the names were back to missing letters.

Then try opening Outlook once with the /safe command line switch and post
back with the results.

I created a shortcut with the /reset switch, and it works fine, just a
second longer to open Outlook - is there any harm or danger in using
this? Or any other ideas?

Do you have any add-ins? While I don't think the /resetfoldernames will
hurt anything, you shouldn't need it every time you run Outlook.
--
Brian Tillman