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I get error when trying to drag outlook files to cd-rw



 
 
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  #1  
Old March 20th 06, 08:57 PM posted to microsoft.public.outlook
nancyn
external usenet poster
 
Posts: 5
Default I get error when trying to drag outlook files to cd-rw

Using Outlook 2003. When I try to drag the backup file to the cd drive, I
receive an error that says a problem was encountered when trying to copy the
file and what do I want it to do...retry or cancel. I'm using sony cd-rw 650
mb. Any suggestions
  #2  
Old March 20th 06, 09:03 PM posted to microsoft.public.outlook
Vince Averello [MVP-Outlook]
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Posts: 2,028
Default I get error when trying to drag outlook files to cd-rw

Make sure Outlook is closed when you try to do this so you can be sure the
PST file is closed.

"nancyn" wrote in message
...
Using Outlook 2003. When I try to drag the backup file to the cd drive, I
receive an error that says a problem was encountered when trying to copy
the
file and what do I want it to do...retry or cancel. I'm using sony cd-rw
650
mb. Any suggestions



  #3  
Old March 20th 06, 09:51 PM posted to microsoft.public.outlook
nancyn
external usenet poster
 
Posts: 5
Default I get error when trying to drag outlook files to cd-rw

Outlook is closed and I still get the error message

"Vince Averello [MVP-Outlook]" wrote:

Make sure Outlook is closed when you try to do this so you can be sure the
PST file is closed.

"nancyn" wrote in message
...
Using Outlook 2003. When I try to drag the backup file to the cd drive, I
receive an error that says a problem was encountered when trying to copy
the
file and what do I want it to do...retry or cancel. I'm using sony cd-rw
650
mb. Any suggestions




  #4  
Old March 21st 06, 12:52 PM posted to microsoft.public.outlook
Vince Averello [MVP-Outlook]
external usenet poster
 
Posts: 2,028
Default I get error when trying to drag outlook files to cd-rw

Double check and make sure Outlook.EXE isn't listed in Task Manager.
Sometimes it will 'close' but the EXE stays alive

"nancyn" wrote in message
...
Outlook is closed and I still get the error message



 




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