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#1
April 10th 09, 02:41 AM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
Hello!
I have a client who has a hosted Exchange account (AppRiver) and a POP3 account in his stand-alone computer that is NOT connected to an SBS domain (but I am cross-posting there because so many large brains hang out there!). He wants to have the Exchange account be the default, but it sometimes flips to be the POP3 account "without me touching it" as he says. I have found several references to the exact opposite problem when on an SBS network, i.e., people want the POP3 to be the default but it reverts to Exchange. The fix for that is to add the following. Key: HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusines sServer\ClientSetup Value Name: NoTransportOrder Value Type: REG_DWORD Value: 1 I need to make the Exchange account stay the default, but have come up blank in Google searches. Any ideas? Thank you! Gregg Hill -- Apostrophes: when in doubt, leave them out! You will be correct more often than not. Its = Belonging to it. For example, "Look at the sky. Its color is blue." It's = It is. For example, "It's hot today." It's = It has. For example, "It's been nice talking to you." Its' = completely incorrect usage. Stop it! 
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#2
April 10th 09, 08:52 AM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
Russ,
The Exchange account was the default when viewed under Tools E-mail Accounts View or change...up until yesterday. The default today was the POP3 account. I accessed his system remotely to look at the settings and watch what he was doing. It happens when he starts a new message because the wrong account (POP3) was the default. I wonder if adding the registry entry would work even though the system is not on an SBS network? Silly thought! Gregg Hill "Russ - www.SBITS.Biz" wrote in message ... Just a thought. I know this is obvious. Are you sure it's not a reply or forward he's using It will default to what was sent to him... So if POP3 received it will reply or forward POP3 Ask if he's receiving an email in his pop3 account and expecting to forward it with his exchange account? Just a thought Russ -- Russell Grover - SBITS.Biz Microsoft Gold Certified Partner Microsoft Certified Small Business Specialist World Wide 24hr SBS Remote Support - http://www.SBITS.Biz "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Hello! I have a client who has a hosted Exchange account (AppRiver) and a POP3 account in his stand-alone computer that is NOT connected to an SBS domain (but I am cross-posting there because so many large brains hang out there!). He wants to have the Exchange account be the default, but it sometimes flips to be the POP3 account "without me touching it" as he says. I have found several references to the exact opposite problem when on an SBS network, i.e., people want the POP3 to be the default but it reverts to Exchange. The fix for that is to add the following. Key: HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusines sServer\ClientSetup Value Name: NoTransportOrder Value Type: REG_DWORD Value: 1 I need to make the Exchange account stay the default, but have come up blank in Google searches. Any ideas? Thank you! Gregg Hill -- Apostrophes: when in doubt, leave them out! You will be correct more often than not. Its = Belonging to it. For example, "Look at the sky. Its color is blue." It's = It is. For example, "It's hot today." It's = It has. For example, "It's been nice talking to you." Its' = completely incorrect usage. Stop it!
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#3
April 10th 09, 07:08 PM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
I did not think to contact AppRiver because it is not an issue with POP
switching to Exchange, but with Exchange switching to POP. Still, they may have some idea of how to stop it, so I will contact them if it does it again. Thank you! Gregg Hill "Russ - www.SBITS.Biz" wrote in message ... couldn't hurt. Have you contacted.AppRiver and see if they can shed some light on this? (I know usually support for things like this is not good, but you never know) Russ -- Russell Grover - SBITS.Biz Microsoft Gold Certified Partner Microsoft Certified Small Business Specialist World Wide 24hr SBS Remote Support - http://www.SBITS.Biz "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Russ, The Exchange account was the default when viewed under Tools E-mail Accounts View or change...up until yesterday. The default today was the POP3 account. I accessed his system remotely to look at the settings and watch what he was doing. It happens when he starts a new message because the wrong account (POP3) was the default. I wonder if adding the registry entry would work even though the system is not on an SBS network? Silly thought! Gregg Hill "Russ - www.SBITS.Biz" wrote in message ... Just a thought. I know this is obvious. Are you sure it's not a reply or forward he's using It will default to what was sent to him... So if POP3 received it will reply or forward POP3 Ask if he's receiving an email in his pop3 account and expecting to forward it with his exchange account? Just a thought Russ -- Russell Grover - SBITS.Biz Microsoft Gold Certified Partner Microsoft Certified Small Business Specialist World Wide 24hr SBS Remote Support - http://www.SBITS.Biz "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Hello! I have a client who has a hosted Exchange account (AppRiver) and a POP3 account in his stand-alone computer that is NOT connected to an SBS domain (but I am cross-posting there because so many large brains hang out there!). He wants to have the Exchange account be the default, but it sometimes flips to be the POP3 account "without me touching it" as he says. I have found several references to the exact opposite problem when on an SBS network, i.e., people want the POP3 to be the default but it reverts to Exchange. The fix for that is to add the following. Key: HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusines sServer\ClientSetup Value Name: NoTransportOrder Value Type: REG_DWORD Value: 1 I need to make the Exchange account stay the default, but have come up blank in Google searches. Any ideas? Thank you! Gregg Hill -- Apostrophes: when in doubt, leave them out! You will be correct more often than not. Its = Belonging to it. For example, "Look at the sky. Its color is blue." It's = It is. For example, "It's hot today." It's = It has. For example, "It's been nice talking to you." Its' = completely incorrect usage. Stop it!
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#4
April 10th 09, 07:49 PM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
Did the exchange host give him a PRF to configure his account? If so, a wild
guess is that it might be setting pop as default and he might be accidently running it each time he opens outlook. Otherwise, I have not seen this happen - it's always the other way around. You can certainly try the reg key to see it if takes care of it. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Russ - www.SBITS.Biz" wrote in message ... Just a thought. I know this is obvious. Are you sure it's not a reply or forward he's using It will default to what was sent to him... So if POP3 received it will reply or forward POP3 Ask if he's receiving an email in his pop3 account and expecting to forward it with his exchange account? Just a thought Russ -- Russell Grover - SBITS.Biz Microsoft Gold Certified Partner Microsoft Certified Small Business Specialist World Wide 24hr SBS Remote Support - http://www.SBITS.Biz "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Hello! I have a client who has a hosted Exchange account (AppRiver) and a POP3 account in his stand-alone computer that is NOT connected to an SBS domain (but I am cross-posting there because so many large brains hang out there!). He wants to have the Exchange account be the default, but it sometimes flips to be the POP3 account "without me touching it" as he says. I have found several references to the exact opposite problem when on an SBS network, i.e., people want the POP3 to be the default but it reverts to Exchange. The fix for that is to add the following. Key: HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusines sServer\ClientSetup Value Name: NoTransportOrder Value Type: REG_DWORD Value: 1 I need to make the Exchange account stay the default, but have come up blank in Google searches. Any ideas? Thank you! Gregg Hill -- Apostrophes: when in doubt, leave them out! You will be correct more often than not. Its = Belonging to it. For example, "Look at the sky. Its color is blue." It's = It is. For example, "It's hot today." It's = It has. For example, "It's been nice talking to you." Its' = completely incorrect usage. Stop it!
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#5
April 11th 09, 02:05 AM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
Diane,
Yes, the Exchange account was set up with a PRF file, but wouldn't you think that would make the Exchange account the default (the desired result) and not the POP3 account the default? Gregg Hill "Diane Poremsky [MVP]" wrote in message ... Did the exchange host give him a PRF to configure his account? If so, a wild guess is that it might be setting pop as default and he might be accidently running it each time he opens outlook. Otherwise, I have not seen this happen - it's always the other way around. You can certainly try the reg key to see it if takes care of it. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Russ - www.SBITS.Biz" wrote in message ... Just a thought. I know this is obvious. Are you sure it's not a reply or forward he's using It will default to what was sent to him... So if POP3 received it will reply or forward POP3 Ask if he's receiving an email in his pop3 account and expecting to forward it with his exchange account? Just a thought Russ -- Russell Grover - SBITS.Biz Microsoft Gold Certified Partner Microsoft Certified Small Business Specialist World Wide 24hr SBS Remote Support - http://www.SBITS.Biz "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Hello! I have a client who has a hosted Exchange account (AppRiver) and a POP3 account in his stand-alone computer that is NOT connected to an SBS domain (but I am cross-posting there because so many large brains hang out there!). He wants to have the Exchange account be the default, but it sometimes flips to be the POP3 account "without me touching it" as he says. I have found several references to the exact opposite problem when on an SBS network, i.e., people want the POP3 to be the default but it reverts to Exchange. The fix for that is to add the following. Key: HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusines sServer\ClientSetup Value Name: NoTransportOrder Value Type: REG_DWORD Value: 1 I need to make the Exchange account stay the default, but have come up blank in Google searches. Any ideas? Thank you! Gregg Hill -- Apostrophes: when in doubt, leave them out! You will be correct more often than not. Its = Belonging to it. For example, "Look at the sky. Its color is blue." It's = It is. For example, "It's hot today." It's = It has. For example, "It's been nice talking to you." Its' = completely incorrect usage. Stop it!
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#6
April 13th 09, 01:29 PM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
"Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in
message ... Yes, the Exchange account was set up with a PRF file, but wouldn't you think that would make the Exchange account the default (the desired result) and not the POP3 account the default? One would think, but examine the PRF file and see what account is being configured as default. -- Brian Tillman [MVP-Outlook]
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#7
April 13th 09, 04:12 PM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
The POP3 account is added manually after the PRF has run. The PRF itself
only creates the Exchange account. Gregg "Brian Tillman [MVP - Outlook]" wrote in message ... "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Yes, the Exchange account was set up with a PRF file, but wouldn't you think that would make the Exchange account the default (the desired result) and not the POP3 account the default? One would think, but examine the PRF file and see what account is being configured as default. -- Brian Tillman [MVP-Outlook]
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#8
April 13th 09, 04:55 PM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
Gregg Hill wrote:
I need to make the Exchange account stay the default, but have come up blank in Google searches. Any ideas? Contact these guys for a custom .exe that will do it. Push it to your PC's via GPO or batch login or whatever. So much of Outlook - Exchange has to be custom programmed. It is just the nature of mapi. http://goffconcepts.com
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#9
April 14th 09, 02:07 PM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
Is the default actually changed in tools, accounts? Or does mail he think
will be sent from exchange go out on pop instead? Outlook, in some circumstances, will drop to another account to send if the default acct is not available. -- Diane Poremsky [MVP - Outlook] Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... The POP3 account is added manually after the PRF has run. The PRF itself only creates the Exchange account. Gregg "Brian Tillman [MVP - Outlook]" wrote in message ... "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Yes, the Exchange account was set up with a PRF file, but wouldn't you think that would make the Exchange account the default (the desired result) and not the POP3 account the default? One would think, but examine the PRF file and see what account is being configured as default. -- Brian Tillman [MVP-Outlook]
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#10
April 15th 09, 05:13 AM
posted to microsoft.public.outlook,microsoft.public.windows.server.sbs
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Set default account in Outlook 2003
Diane,
Yes, it was actually changed in the email accounts list. It has not happened again, so I am backing away quietly. For all I know, it could have been user error. I kind of doubt it, but one never knows! The only reason he noticed it was that his normal email signature was gone. He only has a siggy on his Exchange account and not the POP3 account. Gregg "Diane Poremsky [MVP]" wrote in message ... Is the default actually changed in tools, accounts? Or does mail he think will be sent from exchange go out on pop instead? Outlook, in some circumstances, will drop to another account to send if the default acct is not available. -- Diane Poremsky [MVP - Outlook] Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Exchange Messaging Outlook newsletter: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... The POP3 account is added manually after the PRF has run. The PRF itself only creates the Exchange account. Gregg "Brian Tillman [MVP - Outlook]" wrote in message ... "Gregg Hill" greggmhill at please do not spam me at yahoo dot com wrote in message ... Yes, the Exchange account was set up with a PRF file, but wouldn't you think that would make the Exchange account the default (the desired result) and not the POP3 account the default? One would think, but examine the PRF file and see what account is being configured as default. -- Brian Tillman [MVP-Outlook]
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