Thanks alot - it just unwrapped and reentered all I had in my outlook files
and now I can enjoy my mail again. Million thanks

"Dan Thomas" wrote:

Ok mate, I got it going...

Now this is a bit vague because I was trying to reset everything but the
process was:

1) Removed my ost (yes I'm using exchange) - well I renamed it
outlook.ost.old in C:\Users\USERNAME\AppData\Local\Microsoft\Outlook and
renamed my archive folder in C:\Documents and Settings\USERNAME\Local
Settings\Application Data\Microsoft\Outlook
2) Uninstalled all addins
3) found this page and started playing with no success
http://www.microsoft.com/communities...6865&p=1&ntf=1

... UNTIL I ran Outlook.exe /resetnavpane

Clears and regenerates the Navigation Pane for the current profile. Removes
all Shortcuts and Favorite Folders. Has the same effect as deleting
profilename.xml in your user directory.

After this, I was able to get back into outlook!

The only clue as to why this may have worked is because when I got the
problem, another XML file on my machine (required to run one of my
development programs) had also become corrupted - I can only guess that
perhaps the profilename.xml possibly became corrupted in a similar kind of
way...

I'm really sorry I cannot give any more detail: I've been effectively
button-mashing (ok, running varous command-line switches mainly to do with
"cleaning" stuff) but it only worked once this switch was executed.

It may be a combination or specifically this switch, but I hope this
provides a little bit of a clue...

-- Dan

"CliffB" wrote:

Since I have a second machine, I have been living with the issue on my Vista
machine. I have not heard any 'fixes' although it seems there are more
reports like ours.

Resisting a complete rebuild ...

Cliff

"CliffB" wrote:

Unable to start Outlook; rcv dialog "Cannot Start Microsoft Office Outlook;
Cannot open the Outlook Window". Error occurred AFTER a Norton 2009 "idle
time scan" hang DURING an Outlook send/receive that was apparrently hung due
to Norton.

I have attempted several published fixes including Scanpst,
DeleteOutlookProfiles, running Outlook with /safe switch (same error),
uninstall/reinstall Outlook, turning Norton 2009 off during my process, etc.

On reinstall (after running DeleteOutlookProfiles), I create a new profile
and a new Outlook PST ... still receive the "cannot open..." error.

Any further suggestions - hopefully short of resorting to my recovery image?

Thanks,

Cliff

Hi, Im having the same issue today and the outlook.exe /resetnavpane doesn't
seem to be working for me... Am I doing something wrong?

Paige

"Brian Tillman [MVP-Outlook]" wrote:

"nalsop" wrote in message
...

This discussion looks like the solution I need but I am not sure how to run
that command: outlook.exe /resetnavpane?
I tried the run command and it is not working.
Can someone clarify this for me?

With Outlook closed, click Start (the Windows orb), then Run. Enter

outlook.exe /resetnavpane

in the Open field, being sure to include the space after ".exe", then press
Enter or click OK. For Vista, instead of clicking Run, you can enter the
command into the Search box on the Start menu or you can add the Run command
to the Start menu by right-clicking the Taskbar, choosing Properties,
selecting the Start Menu tab, clicking Customize, locating the Run command and
checking it, then OKing out of all the dialogues. You can also simply press
WinKey+R to display the Run dialogue.
--
Brian Tillman [MVP-Outlook]

.