You are 'The Man'!

This is farther into Windows stuff than I usually go ... profilename.xml was
not something of which I was aware.

Outlook.exe /resetnavpane appears to have resolved the problem.

Thanks VERY Much!

CliffB

"Dan Thomas" wrote:

Ok mate, I got it going...

Now this is a bit vague because I was trying to reset everything but the
process was:

1) Removed my ost (yes I'm using exchange) - well I renamed it
outlook.ost.old in C:\Users\USERNAME\AppData\Local\Microsoft\Outlook and
renamed my archive folder in C:\Documents and Settings\USERNAME\Local
Settings\Application Data\Microsoft\Outlook
2) Uninstalled all addins
3) found this page and started playing with no success
http://www.microsoft.com/communities...6865&p=1&ntf=1

... UNTIL I ran Outlook.exe /resetnavpane

Clears and regenerates the Navigation Pane for the current profile. Removes
all Shortcuts and Favorite Folders. Has the same effect as deleting
profilename.xml in your user directory.

After this, I was able to get back into outlook!

The only clue as to why this may have worked is because when I got the
problem, another XML file on my machine (required to run one of my
development programs) had also become corrupted - I can only guess that
perhaps the profilename.xml possibly became corrupted in a similar kind of
way...

I'm really sorry I cannot give any more detail: I've been effectively
button-mashing (ok, running varous command-line switches mainly to do with
"cleaning" stuff) but it only worked once this switch was executed.

It may be a combination or specifically this switch, but I hope this
provides a little bit of a clue...

-- Dan

"CliffB" wrote:

Since I have a second machine, I have been living with the issue on my Vista
machine. I have not heard any 'fixes' although it seems there are more
reports like ours.

Resisting a complete rebuild ...

Cliff

"CliffB" wrote:

Unable to start Outlook; rcv dialog "Cannot Start Microsoft Office Outlook;
Cannot open the Outlook Window". Error occurred AFTER a Norton 2009 "idle
time scan" hang DURING an Outlook send/receive that was apparrently hung due
to Norton.

I have attempted several published fixes including Scanpst,
DeleteOutlookProfiles, running Outlook with /safe switch (same error),
uninstall/reinstall Outlook, turning Norton 2009 off during my process, etc.

On reinstall (after running DeleteOutlookProfiles), I create a new profile
and a new Outlook PST ... still receive the "cannot open..." error.

Any further suggestions - hopefully short of resorting to my recovery image?

Thanks,

Cliff

Outlook.exe /resetnavpane

appears to have resolved the problem.
start paste and hit run

but when trying to open a new mail I now get the message that I do not have
the appropriate premission to do that operation

wow what idiot wrote the office program? its just a fancy way to send
email made difficult and I was stupid enough to purchase this program .
next time Im pruchasing an apple and throwning all this microsoft crap away
I have had it

Just wanted to say:

THANK YOU!!!!!!!!!

"Tom Jelen tomjelenlandscapes@comcast." wrote:

Outlook.exe /resetnavpane

appears to have resolved the problem.
start paste and hit run

but when trying to open a new mail I now get the message that I do not have
the appropriate premission to do that operation

wow what idiot wrote the office program? its just a fancy way to send
email made difficult and I was stupid enough to purchase this program .
next time Im pruchasing an apple and throwning all this microsoft crap away
I have had it

This fixed my problem without any other action required!

Thanks you.

"Jules" wrote:

Just wanted to say:

THANK YOU!!!!!!!!!

"Tom Jelen tomjelenlandscapes@comcast." wrote:

Outlook.exe /resetnavpane

appears to have resolved the problem.
start paste and hit run

but when trying to open a new mail I now get the message that I do not have
the appropriate premission to do that operation

wow what idiot wrote the office program? its just a fancy way to send
email made difficult and I was stupid enough to purchase this program .
next time Im pruchasing an apple and throwning all this microsoft crap away
I have had it

Brilliant,

Thanks for the Outlook.exe /resetnavpane command. I have uninstalled Office
2007and re-installed etc. with no luck. Just ran this and instantly
everything was working again.

Thankyou....

"graven" wrote:

This fixed my problem without any other action required!

Thanks you.

"Jules" wrote:

Just wanted to say:

THANK YOU!!!!!!!!!

"Tom Jelen tomjelenlandscapes@comcast." wrote:

Outlook.exe /resetnavpane

appears to have resolved the problem.
start paste and hit run

but when trying to open a new mail I now get the message that I do not have
the appropriate premission to do that operation

wow what idiot wrote the office program? its just a fancy way to send
email made difficult and I was stupid enough to purchase this program .
next time Im pruchasing an apple and throwning all this microsoft crap away
I have had it

I got Outlook to open after doing this, but it's as if it is a brand new
program. I lost 3 years of saved files. Is there a way to recover them?
Thanks,
Scott

"mcarnegie" wrote:

Brilliant,

Thanks for the Outlook.exe /resetnavpane command. I have uninstalled Office
2007and re-installed etc. with no luck. Just ran this and instantly
everything was working again.

Thankyou....

"graven" wrote:

This fixed my problem without any other action required!

Thanks you.

"Jules" wrote:

Just wanted to say:

THANK YOU!!!!!!!!!

"Tom Jelen tomjelenlandscapes@comcast." wrote:

Outlook.exe /resetnavpane

appears to have resolved the problem.
start paste and hit run

but when trying to open a new mail I now get the message that I do not have
the appropriate premission to do that operation

wow what idiot wrote the office program? its just a fancy way to send
email made difficult and I was stupid enough to purchase this program .
next time Im pruchasing an apple and throwning all this microsoft crap away
I have had it

"Deputyr" wrote in message
...

I got Outlook to open after doing this, but it's as if it is a brand new
program. I lost 3 years of saved files. Is there a way to recover them?

Resetting the Navigation Pane does not do this. Open the Mail applet in
Control Panel and click the Show Profiles button. How many profiles do you
see? If more than one, one of them will be your old profile. Select that as
the one to open.

If you have only one, click the Data Files tab and click Add. Browse to your
old PST, select it, and click OK. The use the Set as Default button to return
Outlook to its former state.
--
Brian Tillman [MVP-Outlook]