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#1
July 10th 09, 05:04 PM
posted to microsoft.public.outlook
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Sudden shutdown
My pc shut down with blue screen when reading my mail.Now Outlook will not
open.I was going to uninstall M OFFICE 2007 and reinstall but tried to back up my .PST file first.I cannot as it says there is am error 0X8007002. Some advise please. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com 
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#2
July 10th 09, 05:17 PM
posted to microsoft.public.outlook
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Sudden shutdown
Uninstalling / reinstalling does nothing to data, that been said its
unlikely to cure the problem any way. Locate scanpst.exe, a hidden file, and run it against your outlook data file (possibly named outlook.pst) Then reset the win options to not reboot on err, that way you will get the full msg on the BSOD screen, which may help in diagnosing the problem "bill" wrote in message ... My pc shut down with blue screen when reading my mail.Now Outlook will not open.I was going to uninstall M OFFICE 2007 and reinstall but tried to back up my .PST file first.I cannot as it says there is am error 0X8007002. Some advise please. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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#3
July 10th 09, 05:29 PM
posted to microsoft.public.outlook
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Sudden shutdown
Thanks DL
Been researching a little.My pst file has exceeded the 2 gig and I used Microsoft's prog to reduce it but so far no success.Still get the message cannot start Outlook..Cannot open outlook... "Then reset the win options to not reboot on err" sorry but don't know what this means. "DL" wrote in message ... Uninstalling / reinstalling does nothing to data, that been said its unlikely to cure the problem any way. Locate scanpst.exe, a hidden file, and run it against your outlook data file (possibly named outlook.pst) Then reset the win options to not reboot on err, that way you will get the full msg on the BSOD screen, which may help in diagnosing the problem "bill" wrote in message ... My pc shut down with blue screen when reading my mail.Now Outlook will not open.I was going to uninstall M OFFICE 2007 and reinstall but tried to back up my .PST file first.I cannot as it says there is am error 0X8007002. Some advise please. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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#4
July 10th 09, 07:34 PM
posted to microsoft.public.outlook
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Sudden shutdown
Office 2007 does not have that size limitation, unless maybe you upgraded
from Office 2002 or earlier and are still using the same data file. Have you run scanpst.exe? Reboot options, assuming Winxp StartControl PanelSystemAdvanced TabStartup & recovery Settings Untick automatically restart "bill" wrote in message ... Thanks DL Been researching a little.My pst file has exceeded the 2 gig and I used Microsoft's prog to reduce it but so far no success.Still get the message cannot start Outlook..Cannot open outlook... "Then reset the win options to not reboot on err" sorry but don't know what this means. "DL" wrote in message ... Uninstalling / reinstalling does nothing to data, that been said its unlikely to cure the problem any way. Locate scanpst.exe, a hidden file, and run it against your outlook data file (possibly named outlook.pst) Then reset the win options to not reboot on err, that way you will get the full msg on the BSOD screen, which may help in diagnosing the problem "bill" wrote in message ... My pc shut down with blue screen when reading my mail.Now Outlook will not open.I was going to uninstall M OFFICE 2007 and reinstall but tried to back up my .PST file first.I cannot as it says there is am error 0X8007002. Some advise please. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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#5
July 10th 09, 11:01 PM
posted to microsoft.public.outlook
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Sudden shutdown
yes but unfortunately still the same.Running vista.
"DL" wrote in message ... Office 2007 does not have that size limitation, unless maybe you upgraded from Office 2002 or earlier and are still using the same data file. Have you run scanpst.exe? Reboot options, assuming Winxp StartControl PanelSystemAdvanced TabStartup & recovery Settings Untick automatically restart "bill" wrote in message ... Thanks DL Been researching a little.My pst file has exceeded the 2 gig and I used Microsoft's prog to reduce it but so far no success.Still get the message cannot start Outlook..Cannot open outlook... "Then reset the win options to not reboot on err" sorry but don't know what this means. "DL" wrote in message ... Uninstalling / reinstalling does nothing to data, that been said its unlikely to cure the problem any way. Locate scanpst.exe, a hidden file, and run it against your outlook data file (possibly named outlook.pst) Then reset the win options to not reboot on err, that way you will get the full msg on the BSOD screen, which may help in diagnosing the problem "bill" wrote in message ... My pc shut down with blue screen when reading my mail.Now Outlook will not open.I was going to uninstall M OFFICE 2007 and reinstall but tried to back up my .PST file first.I cannot as it says there is am error 0X8007002. Some advise please. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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#6
July 10th 09, 11:28 PM
posted to microsoft.public.outlook
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Sudden shutdown
Control PanelMail applet (classic View)
Create a new profile, add the data file & accounts, set Prompt for Profile & test accounts "bill" wrote in message ... yes but unfortunately still the same.Running vista. "DL" wrote in message ... Office 2007 does not have that size limitation, unless maybe you upgraded from Office 2002 or earlier and are still using the same data file. Have you run scanpst.exe? Reboot options, assuming Winxp StartControl PanelSystemAdvanced TabStartup & recovery Settings Untick automatically restart "bill" wrote in message ... Thanks DL Been researching a little.My pst file has exceeded the 2 gig and I used Microsoft's prog to reduce it but so far no success.Still get the message cannot start Outlook..Cannot open outlook... "Then reset the win options to not reboot on err" sorry but don't know what this means. "DL" wrote in message ... Uninstalling / reinstalling does nothing to data, that been said its unlikely to cure the problem any way. Locate scanpst.exe, a hidden file, and run it against your outlook data file (possibly named outlook.pst) Then reset the win options to not reboot on err, that way you will get the full msg on the BSOD screen, which may help in diagnosing the problem "bill" wrote in message ... My pc shut down with blue screen when reading my mail.Now Outlook will not open.I was going to uninstall M OFFICE 2007 and reinstall but tried to back up my .PST file first.I cannot as it says there is am error 0X8007002. Some advise please. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4232 (20090710) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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