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#1
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Hi, my enterprise has just installed the latest McAfee anti virus system on
to my windows vista laptop (I am alone in running Vista everyone else has XP) On opening Outlook from Office 2007, I get the following message. The Addd In "Exchange Scan" C:\Program Files\McAfee\Managed\VirusScan\ OtlkUI.20090630111923.dll) cannot be loaded and has been disabled by outloook. Any ideas on 1 what this is, 2. where/how to find and disable this as it isn't at the address given |
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Hello, I was advised by my IT dept to remove McAfee from my computer. Ever
since I have experienced the same problem. THey cannot figure out how to fix it since I removed the program. THey even checked the steps listed below. Any insight? Thank you - Norma "Diane Poremsky [MVP]" wrote: 1. Its the mcafee email scanning feature. 2. tools, trust center, addins - is it listed in the disabled addins section? if so, you shouldn't get the error message unless mcafee is enabling it at reboot. Then you'll need to disable it in mcafee's options. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mike Entec" Mike wrote in message ... Hi, my enterprise has just installed the latest McAfee anti virus system on to my windows vista laptop (I am alone in running Vista everyone else has XP) On opening Outlook from Office 2007, I get the following message. The Addd In "Exchange Scan" C:\Program Files\McAfee\Managed\VirusScan\ OtlkUI.20090630111923.dll) cannot be loaded and has been disabled by outloook. Any ideas on 1 what this is, 2. where/how to find and disable this as it isn't at the address given |
#4
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"mextiza" wrote in message
... Hello, I was advised by my IT dept to remove McAfee from my computer. Ever since I have experienced the same problem. THey cannot figure out how to fix it since I removed the program. THey even checked the steps listed below. Any insight? Try deleting the (usually hidden) file %UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on XP) or %LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7). -- Brian Tillman [MVP-Outlook] |
#5
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![]() "Brian Tillman [MVP - Outlook]" wrote: "mextiza" wrote in message ... Hello, I was advised by my IT dept to remove McAfee from my computer. Ever since I have experienced the same problem. THey cannot figure out how to fix it since I removed the program. THey even checked the steps listed below. Any insight? Try deleting the (usually hidden) file %UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on XP) or %LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7). -- Brian Tillman [MVP-Outlook] Thanks - can you tell me how to go about finding this file so I can delete it? I am using windows xp - thank you |
#6
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See http://www.outlook-tips.net/beginner/filepath.htm -
paste the following line in the address bar of windows explorer: %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "mextiza" wrote in message ... "Brian Tillman [MVP - Outlook]" wrote: "mextiza" wrote in message ... Hello, I was advised by my IT dept to remove McAfee from my computer. Ever since I have experienced the same problem. THey cannot figure out how to fix it since I removed the program. THey even checked the steps listed below. Any insight? Try deleting the (usually hidden) file %UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on XP) or %LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7). -- Brian Tillman [MVP-Outlook] Thanks - can you tell me how to go about finding this file so I can delete it? I am using windows xp - thank you |
#7
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THank you - I tried it, but the error does not go away. I will just deal
with this pop up; it's better than having a computer that does not work. Regards. "Diane Poremsky [MVP]" wrote: See http://www.outlook-tips.net/beginner/filepath.htm - paste the following line in the address bar of windows explorer: %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "mextiza" wrote in message ... "Brian Tillman [MVP - Outlook]" wrote: "mextiza" wrote in message ... Hello, I was advised by my IT dept to remove McAfee from my computer. Ever since I have experienced the same problem. THey cannot figure out how to fix it since I removed the program. THey even checked the steps listed below. Any insight? Try deleting the (usually hidden) file %UserProfile%\Local Settings\Application\Microsoft\Outlook\extend.dat (on XP) or %LocalAppData%\Microsoft\Outlook\extend.dat (on Vista or 7). -- Brian Tillman [MVP-Outlook] Thanks - can you tell me how to go about finding this file so I can delete it? I am using windows xp - thank you . |
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