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Address Book Not Working With Text Messages Sent By Outlook



 
 
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  #1  
Old August 15th 09, 04:47 AM posted to microsoft.public.outlook
Candy
external usenet poster
 
Posts: 126
Default Address Book Not Working With Text Messages Sent By Outlook

Every time I try to send a text message per Outlook, I can type and send the
message, only as long as I physically type a person's name in the To box. If
I click on the little address book button beside the To box or click on the
icon at the top of the message page, I immediately get kicked out of Outlook,
and it must restart.

Does anyone know what is wrong and how it might be fixed?

Thanks,
Candy
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  #2  
Old August 15th 09, 05:35 AM posted to microsoft.public.outlook
Diane Poremsky [MVP]
external usenet poster
 
Posts: 12,991
Default Address Book Not Working With Text Messages Sent By Outlook

What version of Outlook? What type of email account?

It sounds like the address book is corrupt. If you use outlook 2003 or
older, try this: go to Tools | Email Accounts, choose View or change
existing directories or address book. Remove Outlook Address Book and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Candy" wrote in message
...
Every time I try to send a text message per Outlook, I can type and send
the
message, only as long as I physically type a person's name in the To box.
If
I click on the little address book button beside the To box or click on
the
icon at the top of the message page, I immediately get kicked out of
Outlook,
and it must restart.

Does anyone know what is wrong and how it might be fixed?

Thanks,
Candy


  #3  
Old August 15th 09, 06:08 AM posted to microsoft.public.outlook
Candy
external usenet poster
 
Posts: 126
Default Address Book Not Working With Text Messages Sent By Outlook

I'm sorry. I was too anxious to get my message out.

My Outlook is 2007.

It is not an email account, per se. My address book seems to work for all
of my three email accounts. It is for the function that can send text
messages through Outlook. I believe they call the provider "SMSOfficer".

I don't want to mess with an address book that seems to be working well
otherwise.

Does this help any?

Thanks,
Candy
------------------------------------------------------------------------
"Diane Poremsky [MVP]" wrote:

What version of Outlook? What type of email account?

It sounds like the address book is corrupt. If you use outlook 2003 or
older, try this: go to Tools | Email Accounts, choose View or change
existing directories or address book. Remove Outlook Address Book and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Candy" wrote in message
...
Every time I try to send a text message per Outlook, I can type and send
the
message, only as long as I physically type a person's name in the To box.
If
I click on the little address book button beside the To box or click on
the
icon at the top of the message page, I immediately get kicked out of
Outlook,
and it must restart.

Does anyone know what is wrong and how it might be fixed?

Thanks,
Candy



  #4  
Old August 15th 09, 12:45 PM posted to microsoft.public.outlook
DL[_2_]
external usenet poster
 
Posts: 874
Default Address Book Not Working With Text Messages Sent By Outlook

Thats a third party tool / connection, maybe seek support from them
http://www.smsofficer.com/support.aspx

"Candy" wrote in message
...
I'm sorry. I was too anxious to get my message out.

My Outlook is 2007.

It is not an email account, per se. My address book seems to work for all
of my three email accounts. It is for the function that can send text
messages through Outlook. I believe they call the provider "SMSOfficer".

I don't want to mess with an address book that seems to be working well
otherwise.

Does this help any?

Thanks,
Candy
------------------------------------------------------------------------
"Diane Poremsky [MVP]" wrote:

What version of Outlook? What type of email account?

It sounds like the address book is corrupt. If you use outlook 2003 or
older, try this: go to Tools | Email Accounts, choose View or change
existing directories or address book. Remove Outlook Address Book and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Candy" wrote in message
...
Every time I try to send a text message per Outlook, I can type and
send
the
message, only as long as I physically type a person's name in the To
box.
If
I click on the little address book button beside the To box or click on
the
icon at the top of the message page, I immediately get kicked out of
Outlook,
and it must restart.

Does anyone know what is wrong and how it might be fixed?

Thanks,
Candy





  #5  
Old August 16th 09, 04:58 AM posted to microsoft.public.outlook
Diane Poremsky [MVP]
external usenet poster
 
Posts: 12,991
Default Address Book Not Working With Text Messages Sent By Outlook

Yeah, if its working, you don't want to mess with it - especially in outlook
2007, since it doesn't work correctly if remove and readd the address book
service.

That uses the SMS /Text service that comes with outlook, correct? Did you
install anything from SMSOfficer?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Candy" wrote in message
...
I'm sorry. I was too anxious to get my message out.

My Outlook is 2007.

It is not an email account, per se. My address book seems to work for all
of my three email accounts. It is for the function that can send text
messages through Outlook. I believe they call the provider "SMSOfficer".

I don't want to mess with an address book that seems to be working well
otherwise.

Does this help any?

Thanks,
Candy
------------------------------------------------------------------------
"Diane Poremsky [MVP]" wrote:

What version of Outlook? What type of email account?

It sounds like the address book is corrupt. If you use outlook 2003 or
older, try this: go to Tools | Email Accounts, choose View or change
existing directories or address book. Remove Outlook Address Book and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Candy" wrote in message
...
Every time I try to send a text message per Outlook, I can type and
send
the
message, only as long as I physically type a person's name in the To
box.
If
I click on the little address book button beside the To box or click on
the
icon at the top of the message page, I immediately get kicked out of
Outlook,
and it must restart.

Does anyone know what is wrong and how it might be fixed?

Thanks,
Candy



 




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