Last Thursday evening (Feb 1), during the threat of the latest worm, I wanted
to ensure my Windows security was up to date (although I have it on automatic
update). I went to the Microsoft Web page and must have inadvertently
downloaded the Office 2003 update, rather than any security patches. Now my
email has been reconfigured with the first line saying "please enter your
registration number." As I own my own copy of Office Professional 2000, I
enter the registration number and get a "registration number not valid." Then
it goes in a circle. What gives? I'm getting sort of desperate to have my
email accessible on a regular basis. I can go back to a System Restore to get
my original Outlook, but that seems to last for only 3 days until I cross the
line where the service pack was downloaded.
Questions:
(1) how can I get rid of the 2003 service pack installation?
(2) why won't my registration number take? It took the first time when I
registered the applications,
(3) If I have to pay money for the Service Pack to get a new registration
number, how do I do that?

Thanks for any advice.

John

Does it (Office 2003 SP2) show in the Add/Remove Programs Control Panel
applet? Make sure you check the box that says "Show updates"

"JohnCleveland" wrote in message
...
Last Thursday evening (Feb 1), during the threat of the latest worm, I
wanted
to ensure my Windows security was up to date (although I have it on
automatic
update). I went to the Microsoft Web page and must have inadvertently
downloaded the Office 2003 update, rather than any security patches. Now
my
email has been reconfigured with the first line saying "please enter your
registration number." As I own my own copy of Office Professional 2000, I
enter the registration number and get a "registration number not valid."
Then
it goes in a circle. What gives? I'm getting sort of desperate to have
my
email accessible on a regular basis. I can go back to a System Restore to
get
my original Outlook, but that seems to last for only 3 days until I cross
the
line where the service pack was downloaded.
Questions:
(1) how can I get rid of the 2003 service pack installation?
(2) why won't my registration number take? It took the first time when I
registered the applications,
(3) If I have to pay money for the Service Pack to get a new registration
number, how do I do that?

Thanks for any advice.

John