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New Email Account Failure in Outlook



 
 
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  #1  
Old September 3rd 09, 04:09 PM posted to microsoft.public.outlook
THX
external usenet poster
 
Posts: 9
Default New Email Account Failure in Outlook

I have removed my old email account and added a new one ( fyi I have put old
email onto a new computer). 1st problem is I still receive emails addressed
to my old email, even though the account details are no longer in outlook
email account. 2nd problem is that when I send an email (the new email) it is
recieved as if from the old email address (although in the sent list it shows
it as coming from the new email address). Can anyone help me please?
--
THX
  #2  
Old September 3rd 09, 07:15 PM posted to microsoft.public.outlook
Ben M. Schorr, MVP
external usenet poster
 
Posts: 349
Default New Email Account Failure in Outlook

What version of Outlook are you using? Is it a POP3 account? Do you receive
mail sent to the new address too?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"THX" wrote in message
...
I have removed my old email account and added a new one ( fyi I have put
old
email onto a new computer). 1st problem is I still receive emails
addressed
to my old email, even though the account details are no longer in outlook
email account. 2nd problem is that when I send an email (the new email) it
is
recieved as if from the old email address (although in the sent list it
shows
it as coming from the new email address). Can anyone help me please?
--
THX


  #3  
Old September 7th 09, 10:25 AM posted to microsoft.public.outlook
THX
external usenet poster
 
Posts: 9
Default New Email Account Failure in Outlook

It's version 2003. No, I'm not getting emails at the new address (the only
one actually listed on the email account), but it's sending them as if from
the old email (that has been removed from the account list). The new email is
from the same provider - just a different name.

--
THX


"Ben M. Schorr, MVP" wrote:

What version of Outlook are you using? Is it a POP3 account? Do you receive
mail sent to the new address too?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"THX" wrote in message
...
I have removed my old email account and added a new one ( fyi I have put
old
email onto a new computer). 1st problem is I still receive emails
addressed
to my old email, even though the account details are no longer in outlook
email account. 2nd problem is that when I send an email (the new email) it
is
recieved as if from the old email address (although in the sent list it
shows
it as coming from the new email address). Can anyone help me please?
--
THX


  #4  
Old September 7th 09, 10:26 AM posted to microsoft.public.outlook
THX
external usenet poster
 
Posts: 9
Default New Email Account Failure in Outlook

Forgot to say. Yes, it's a POP3 account.
--
THX


"Ben M. Schorr, MVP" wrote:

What version of Outlook are you using? Is it a POP3 account? Do you receive
mail sent to the new address too?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"THX" wrote in message
...
I have removed my old email account and added a new one ( fyi I have put
old
email onto a new computer). 1st problem is I still receive emails
addressed
to my old email, even though the account details are no longer in outlook
email account. 2nd problem is that when I send an email (the new email) it
is
recieved as if from the old email address (although in the sent list it
shows
it as coming from the new email address). Can anyone help me please?
--
THX


  #5  
Old September 4th 09, 01:28 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default New Email Account Failure in Outlook

"THX" wrote in message
...

I have removed my old email account and added a new one ( fyi I have put old
email onto a new computer). 1st problem is I still receive emails addressed
to my old email, even though the account details are no longer in outlook
email account. 2nd problem is that when I send an email (the new email) it
is
recieved as if from the old email address (although in the sent list it
shows
it as coming from the new email address). Can anyone help me please?


Is the new address an alias of the old address?
--
Brian Tillman [MVP-Outlook]

  #6  
Old September 7th 09, 10:30 AM posted to microsoft.public.outlook
THX
external usenet poster
 
Posts: 9
Default New Email Account Failure in Outlook

It's the same provider - and uses the same last name as the original email,
but it has a different begining as it's for a different family member.
--
THX


"Brian Tillman [MVP - Outlook]" wrote:

"THX" wrote in message
...

I have removed my old email account and added a new one ( fyi I have put old
email onto a new computer). 1st problem is I still receive emails addressed
to my old email, even though the account details are no longer in outlook
email account. 2nd problem is that when I send an email (the new email) it
is
recieved as if from the old email address (although in the sent list it
shows
it as coming from the new email address). Can anyone help me please?


Is the new address an alias of the old address?
--
Brian Tillman [MVP-Outlook]


  #7  
Old September 8th 09, 01:02 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default New Email Account Failure in Outlook

"THX" wrote in message
...

It's the same provider - and uses the same last name as the original email,
but it has a different begining as it's for a different family member.


This may, then, be an alias because that's how many providers supply addresses
for family members. The two addresses feed the exact same mailbox. They
aren't really separate addresses at all.

The recipients of your messages should see whatever address is in the "E-mail
Address" field of the sending account.
--
Brian Tillman [MVP-Outlook]

  #8  
Old September 8th 09, 04:40 PM posted to microsoft.public.outlook
THX
external usenet poster
 
Posts: 9
Default New Email Account Failure in Outlook

I've checked on my original email address with the provider and the new
address is not linked or part of my account. It is independantly set up with
the provider.

The recipients see my original email address. What I'm not understanding is
that this address is no more in my Outlook email account.

Is a solution to uninstall Outlook then re-install?
--
THX


"Brian Tillman [MVP - Outlook]" wrote:

"THX" wrote in message
...

It's the same provider - and uses the same last name as the original email,
but it has a different begining as it's for a different family member.


This may, then, be an alias because that's how many providers supply addresses
for family members. The two addresses feed the exact same mailbox. They
aren't really separate addresses at all.

The recipients of your messages should see whatever address is in the "E-mail
Address" field of the sending account.
--
Brian Tillman [MVP-Outlook]


  #9  
Old September 9th 09, 01:06 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default New Email Account Failure in Outlook

"THX" wrote in message
...

I've checked on my original email address with the provider and the new
address is not linked or part of my account. It is independantly set up with
the provider.

The recipients see my original email address. What I'm not understanding is
that this address is no more in my Outlook email account.

Is a solution to uninstall Outlook then re-install?


Uninstalling and reinstalling won't help. As I said, your recipients will see
whatever address you specified in the "E-mail Address" field of the account.
If you're replying to older messages that you received via the old account,
then Outlook will try to reply using that account. If the account doesn't
exist, the replies will remain in the Outbox and shouldn't get sent unless you
specifically choose the new account, but then the recipients will see the
address you've defined in the new account. Open your Sent Items folder and
add the "E-mail Account" field to the column headers to see what account
Outlook used to send the message. Perhaps that will help track down the
issue.
--
Brian Tillman [MVP-Outlook]

 




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