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#1
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I recently downloaded Outlook and had our ATT support person walk me through
the steps of configuring it so I could send and receive e-mails. I am only receiving e-mails from ATT and test e-mails within Outlook. I have tried forwarding e-mails from my yahoo account to no avail and simply haven't gotten any of the ones I normally get. Could someone give me some idea of some things I could try to get this situation remedied? Thanks. |
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#2
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Do you receive any errors when you try downloading mail? Are you sure that
you're downloading mail from the same account that you're sending stuff to? "Daryl" wrote in message ... I recently downloaded Outlook and had our ATT support person walk me through the steps of configuring it so I could send and receive e-mails. I am only receiving e-mails from ATT and test e-mails within Outlook. I have tried forwarding e-mails from my yahoo account to no avail and simply haven't gotten any of the ones I normally get. Could someone give me some idea of some things I could try to get this situation remedied? Thanks. |
#3
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No, did not receive any error message; it progresses just like it is supposed
to. "Vince Averello" wrote: Do you receive any errors when you try downloading mail? Are you sure that you're downloading mail from the same account that you're sending stuff to? "Daryl" wrote in message ... I recently downloaded Outlook and had our ATT support person walk me through the steps of configuring it so I could send and receive e-mails. I am only receiving e-mails from ATT and test e-mails within Outlook. I have tried forwarding e-mails from my yahoo account to no avail and simply haven't gotten any of the ones I normally get. Could someone give me some idea of some things I could try to get this situation remedied? Thanks. |
#4
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"Daryl" wrote in message
... I recently downloaded Outlook and had our ATT support person walk me through the steps of configuring it so I could send and receive e-mails. I am only receiving e-mails from ATT and test e-mails within Outlook. I have tried forwarding e-mails from my yahoo account to no avail and simply haven't gotten any of the ones I normally get. Could someone give me some idea of some things I could try to get this situation remedied? Thanks. Since AT&T uses Yahoo for their mail service, that you're doing is forwarding from one Yahoo account to another. Log into the first Yahoo account and send mail to your AT&T address. Then log into the AT&T account using your web browser. If the message shows in the Inbox there but does not download to Outlook, then we may be able to solve the problem. If the message never shows up, Outlook has nothing to do with it. -- Brian Tillman [MVP-Outlook] |
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I did what you suggested and the e-mails did show up in the prospective
inboxes they were supposed to. Is that something that can be fixed? "Brian Tillman [MVP - Outlook]" wrote: "Daryl" wrote in message ... I recently downloaded Outlook and had our ATT support person walk me through the steps of configuring it so I could send and receive e-mails. I am only receiving e-mails from ATT and test e-mails within Outlook. I have tried forwarding e-mails from my yahoo account to no avail and simply haven't gotten any of the ones I normally get. Could someone give me some idea of some things I could try to get this situation remedied? Thanks. Since AT&T uses Yahoo for their mail service, that you're doing is forwarding from one Yahoo account to another. Log into the first Yahoo account and send mail to your AT&T address. Then log into the AT&T account using your web browser. If the message shows in the Inbox there but does not download to Outlook, then we may be able to solve the problem. If the message never shows up, Outlook has nothing to do with it. -- Brian Tillman [MVP-Outlook] |
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"Daryl" wrote in message
... I did what you suggested and the e-mails did show up in the prospective inboxes they were supposed to. Is that something that can be fixed? So let me make sure I understand. When you send a mail to your Yahoo-based AT&T address and then log into the mailbox via your web browser, the message does appear in the Inbox on Yahoo, but when you start Outlook and click Send/Receive, Outlook does not download the message. Is this correct? Please post the exact settings you've specified for your AT&T account (except for your username and password, of course). -- Brian Tillman [MVP-Outlook] |
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