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#1
September 15th 09, 06:15 AM
posted to microsoft.public.outlook
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Unable to delete email - grayed out
Here's a weird one. I am unable to delete any emails the way I used to
in Outlook 2007. The delete button is grayed out and disabled when a message is selected. The delete key doesn't work. The only thing that does is control-delete to permanently delete a message. I don't recall making changes. Some problems I originally had were with Kaspersky but I disabled its spam checker. I used scanpst on this file, which opens fine. I created a new fresh pst and dragged all the emails and folders into it and still I can't delete emails the normal way. Anyone see this before? Using Vista 64 ultimate. 
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#2
September 15th 09, 06:26 AM
posted to microsoft.public.outlook
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Unable to delete email - grayed out
On Tue, 15 Sep 2009 01:15:25 -0400, Slinky
wrote: Here's a weird one. I am unable to delete any emails the way I used to in Outlook 2007. The delete button is grayed out and disabled when a message is selected. The delete key doesn't work. The only thing that does is control-delete to permanently delete a message. I don't recall making changes. Some problems I originally had were with Kaspersky but I disabled its spam checker. I used scanpst on this file, which opens fine. I created a new fresh pst and dragged all the emails and folders into it and still I can't delete emails the normal way. Anyone see this before? Using Vista 64 ultimate. INteresting. If you drag the email out of inbox and into a subfolder, delete works as it normally does. Only email in the "inbox" doesn't work.
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#3
September 15th 09, 03:50 PM
posted to microsoft.public.outlook
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Unable to delete email - grayed out
"Slinky" wrote in message
... Here's a weird one. I am unable to delete any emails the way I used to in Outlook 2007. The delete button is grayed out and disabled when a message is selected. The delete key doesn't work. The only thing that does is control-delete to permanently delete a message. That should be Shift-Delete. I don't recall making changes. Some problems I originally had were with Kaspersky but I disabled its spam checker. I used scanpst on this file, which opens fine. I created a new fresh pst and dragged all the emails and folders into it and still I can't delete emails the normal way. Anyone see this before? Using Vista 64 ultimate. What type of account? -- Brian Tillman [MVP-Outlook]
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