In Microsoft 2003, in outlook, I could click on the sort by "from" column to
sort emails by who they were from, in any folder (inbox, sent, etc). Then, I
could click a letter or number on the keyboard and it would go to the emails
starting with the letter or number that I clicked on. For example, if I
have an email
from Steve Barry that I want to find, I would click the "from" column to
sort that field. Then I would click the letter "B" on the keyboard. It
would then automatically
scroll up to the first email starting with a "B".

In Microsoft 2007 outlook, I can do this in my sent items folder, but not in
my inbox. In the inbox folder I have to click on the "from" column, then
scroll to the letter. I know you can type in a name in the search block, but
this other method is easier to do, especially if you are not sure of the
name, it is also quicker. I can do this in the sent mail folder, but not the
inbox folder.

I have looked for settings, I have tried to re-order the columns, looked at
short cuts, but no luck. I even searched on line and found another person
with the same problem, however, no solution except to type in the name in the
search box at the top. To me, this isn't right, if I can sort then click the
required letter, it should work in all folders, not just sent mail.

I have also changed the group by and the customize current view.

Does anyone know how to make this work for the inbox folder, what settings
do I need to change?

Thanks
Liz

Hmmm...it works fine for me. What if you click on one of the messages in
the message list first (any message) then press the letter?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Lizard" wrote in message
...
In Microsoft 2003, in outlook, I could click on the sort by "from" column
to
sort emails by who they were from, in any folder (inbox, sent, etc).
Then, I
could click a letter or number on the keyboard and it would go to the
emails
starting with the letter or number that I clicked on. For example, if I
have an email
from Steve Barry that I want to find, I would click the "from" column to
sort that field. Then I would click the letter "B" on the keyboard. It
would then automatically
scroll up to the first email starting with a "B".

In Microsoft 2007 outlook, I can do this in my sent items folder, but not
in
my inbox. In the inbox folder I have to click on the "from" column, then
scroll to the letter. I know you can type in a name in the search block,
but
this other method is easier to do, especially if you are not sure of the
name, it is also quicker. I can do this in the sent mail folder, but not
the
inbox folder.

I have looked for settings, I have tried to re-order the columns, looked
at
short cuts, but no luck. I even searched on line and found another person
with the same problem, however, no solution except to type in the name in
the
search box at the top. To me, this isn't right, if I can sort then click
the
required letter, it should work in all folders, not just sent mail.

I have also changed the group by and the customize current view.

Does anyone know how to make this work for the inbox folder, what settings
do I need to change?

Thanks
Liz