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#1
September 22nd 09, 12:41 PM
posted to microsoft.public.outlook
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Outlook Wont Open
Outlook does not open on my PC. I am running Vista OS and have Office 2007
installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help. 
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#2
September 22nd 09, 01:14 PM
posted to microsoft.public.outlook
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Outlook Wont Open
If you double click the icon in the system tray, does Outlook pop up?
"J" wrote in message ... Outlook does not open on my PC. I am running Vista OS and have Office 2007 installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help.
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#3
September 22nd 09, 03:16 PM
posted to microsoft.public.outlook
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Outlook Wont Open
Hi Vince
No it doesnt pop up at all, it displays on the system tray but wont expand to view outlook. J "Vince Averello" wrote: If you double click the icon in the system tray, does Outlook pop up? "J" wrote in message ... Outlook does not open on my PC. I am running Vista OS and have Office 2007 installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help.
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#4
September 22nd 09, 03:17 PM
posted to microsoft.public.outlook
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Outlook Wont Open
"J" wrote: Outlook does not open on my PC. I am running Vista OS and have Office 2007 installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help.
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#5
September 22nd 09, 03:27 PM
posted to microsoft.public.outlook
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Outlook Wont Open
Was your Outlook PST created in a much earlier version of Outlook, say 2002
or older? Can you verify that Outlook closes properly and does not continue to run in the Task Manager Processes after you have closed it? Have you tried opening Outlook in safe mode? Start Start Search outlook.exe /safe (note the space between outlook.exe and /safe). Have you read the troubleshooting steps listed he http://www.howto-outlook.com/faq/outlookdoesntstart.htm "J" wrote in message ... "J" wrote: Outlook does not open on my PC. I am running Vista OS and have Office 2007 installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help.
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#6
September 22nd 09, 03:54 PM
posted to microsoft.public.outlook
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Outlook Wont Open
"Kathleen Orland" wrote: Was your Outlook PST created in a much earlier version of Outlook, say 2002 or older? Can you verify that Outlook closes properly and does not continue to run in the Task Manager Processes after you have closed it? Have you tried opening Outlook in safe mode? Start Start Search outlook.exe /safe (note the space between outlook.exe and /safe). Have you read the troubleshooting steps listed he http://www.howto-outlook.com/faq/outlookdoesntstart.htm "J" wrote in message ... "J" wrote: Outlook does not open on my PC. I am running Vista OS and have Office 2007 installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help. Hi Kathleen My local profile was created in Vista as this is a new PC. Although it is an Exchange account that has been valid for many years. I have tried to Run Outlook in safe mode but it does not work. When Outlook is visable in the system tray it is running a process. The only way I can exit the process is through Task Manager or by shutting down my PC. Outlook doesnt work on reboot. J
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#7
September 22nd 09, 04:07 PM
posted to microsoft.public.outlook
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Outlook Wont Open
If this is an Exchange account, have you had your Exchange Admin or Systems
Admin have a look at it? "J" wrote in message ... "Kathleen Orland" wrote: Was your Outlook PST created in a much earlier version of Outlook, say 2002 or older? Can you verify that Outlook closes properly and does not continue to run in the Task Manager Processes after you have closed it? Have you tried opening Outlook in safe mode? Start Start Search outlook.exe /safe (note the space between outlook.exe and /safe). Have you read the troubleshooting steps listed he http://www.howto-outlook.com/faq/outlookdoesntstart.htm "J" wrote in message ... "J" wrote: Outlook does not open on my PC. I am running Vista OS and have Office 2007 installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help. Hi Kathleen My local profile was created in Vista as this is a new PC. Although it is an Exchange account that has been valid for many years. I have tried to Run Outlook in safe mode but it does not work. When Outlook is visable in the system tray it is running a process. The only way I can exit the process is through Task Manager or by shutting down my PC. Outlook doesnt work on reboot. J
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#8
September 23rd 09, 03:28 PM
posted to microsoft.public.outlook
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Outlook Wont Open
They havent seen this problem before. So its been left to me to find out.
Im normally quite tech savvy so thought I would try to find a solution. But to no avail. Its getting getting frustrating using web outlook to get my emails as it also doesnt offer the full functionality of Outlook. "Kathleen Orland" wrote: If this is an Exchange account, have you had your Exchange Admin or Systems Admin have a look at it? "J" wrote in message ... "Kathleen Orland" wrote: Was your Outlook PST created in a much earlier version of Outlook, say 2002 or older? Can you verify that Outlook closes properly and does not continue to run in the Task Manager Processes after you have closed it? Have you tried opening Outlook in safe mode? Start Start Search outlook.exe /safe (note the space between outlook.exe and /safe). Have you read the troubleshooting steps listed he http://www.howto-outlook.com/faq/outlookdoesntstart.htm "J" wrote in message ... "J" wrote: Outlook does not open on my PC. I am running Vista OS and have Office 2007 installed. When I try to open Outlook the icon displays in the system tray and shows as an open program in task manager but will not pop up and display at all so I cant access my emails. Rebooting and ending the program in task manager doesnt make any difference. Please help. Hi Kathleen My local profile was created in Vista as this is a new PC. Although it is an Exchange account that has been valid for many years. I have tried to Run Outlook in safe mode but it does not work. When Outlook is visable in the system tray it is running a process. The only way I can exit the process is through Task Manager or by shutting down my PC. Outlook doesnt work on reboot. J
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#9
September 23rd 09, 01:41 PM
posted to microsoft.public.outlook
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Outlook Wont Open
"J" wrote in message
... When Outlook is visable in the system tray it is running a process. The only way I can exit the process is through Task Manager or by shutting down my PC. Outlook doesnt work on reboot. Stop Outlook in Task Manager, then try deleting the file outcmd.dat in the (usually hidden) folder %AppData%\Microsoft\Outlook. Does that make a difference? -- Brian Tillman [MVP-Outlook]
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#10
September 23rd 09, 03:22 PM
posted to microsoft.public.outlook
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Outlook Wont Open
Hi Brian
The OUTCMD.dat file is not in that folder. all hidden folders are selected to be visible so its a bit strange. "Brian Tillman [MVP - Outlook]" wrote: "J" wrote in message ... When Outlook is visable in the system tray it is running a process. The only way I can exit the process is through Task Manager or by shutting down my PC. Outlook doesnt work on reboot. Stop Outlook in Task Manager, then try deleting the file outcmd.dat in the (usually hidden) folder %AppData%\Microsoft\Outlook. Does that make a difference? -- Brian Tillman [MVP-Outlook]
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