Given that this is a compatibility issue relating to Outlook's address book,
you may have better luck posting to an Outlook forum and to that end I have
cross posted this reply, with your original message, there. While Word 2003
works with Outlook 2007 in this respect, I do not know to what extent Word
2000 is compatible with Outlook 2002.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RobbieM wrote:
To put addresses in Word 2000 documents I have used the address book
feature to insert addresses from the Outlook Contacts folder using a
modified AddressLayout autotext entry as follows:

{{PR_GIVEN_NAME PR_SURNAME}
}{{PR_COMPANY_NAME}
}{{PR_STREET_ADDRESS}
}{{PR_LOCALITY}{, PR_STATE_OR_PROVINCE PR_POSTAL_CODE}}

When I clicked on the address book icon that I put on the toolbar my
contacts list would pop up and I could select the recipient to be
inserted in the letter. I am using Office 2000 Professional, and
this approach worked fine until Outlook 2000 needed to be upgraded to
Outlook 2002 SP3 in order to allow me to synchronize a new cell phone
with Outlook.

Since that change, every time I attempt to use the address book icon
in Word, I get a Select Name dialog that seems to be keying on the
email address. It lists only contacts that have email addresses.
That is if the Contact does not have an email address defined, it
does not show up in the select name dialog. Also the contacts are
sorted by the actual email address with no name listed making it hard
in some cases to figure out who the contact is.

Maybe I'm unusual, but I use Outlook to send email and Word to
generate snail mail. My Outlook Contacts folder contains addresses
for both. The Contacts that I send snail mail to have no email
addresses defined (since I don't need them). In the instances where
I have both an email address and snail mail address the address
retrieval works fine putting the name, company name, address, etc. in
the letter just as specified in the address layout.

How can I get the Word address book feature to look at the Outlook
Contact name (instead of the email address) and allow me to see in
the Select Name dialog the Contacts that do not have an email address
defined?

Outlook and Word versions must match to support mail merge and the insert
address functions. There is an outside chance that if you upgrade Outlook
correctly (clean install of Outlook, completely new profile and correct data
migration), you could start a merge from Outlook, not Word. Try it. The
error message will tell you very clearly if it won't work.
--
Russ Valentine
[MVP-Outlook]
"Graham Mayor" wrote in message
...
Given that this is a compatibility issue relating to Outlook's address
book, you may have better luck posting to an Outlook forum and to that end
I have cross posted this reply, with your original message, there. While
Word 2003 works with Outlook 2007 in this respect, I do not know to what
extent Word 2000 is compatible with Outlook 2002.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RobbieM wrote:
To put addresses in Word 2000 documents I have used the address book
feature to insert addresses from the Outlook Contacts folder using a
modified AddressLayout autotext entry as follows:

{{PR_GIVEN_NAME PR_SURNAME}
}{{PR_COMPANY_NAME}
}{{PR_STREET_ADDRESS}
}{{PR_LOCALITY}{, PR_STATE_OR_PROVINCE PR_POSTAL_CODE}}

When I clicked on the address book icon that I put on the toolbar my
contacts list would pop up and I could select the recipient to be
inserted in the letter. I am using Office 2000 Professional, and
this approach worked fine until Outlook 2000 needed to be upgraded to
Outlook 2002 SP3 in order to allow me to synchronize a new cell phone
with Outlook.

Since that change, every time I attempt to use the address book icon
in Word, I get a Select Name dialog that seems to be keying on the
email address. It lists only contacts that have email addresses.
That is if the Contact does not have an email address defined, it
does not show up in the select name dialog. Also the contacts are
sorted by the actual email address with no name listed making it hard
in some cases to figure out who the contact is.

Maybe I'm unusual, but I use Outlook to send email and Word to
generate snail mail. My Outlook Contacts folder contains addresses
for both. The Contacts that I send snail mail to have no email
addresses defined (since I don't need them). In the instances where
I have both an email address and snail mail address the address
retrieval works fine putting the name, company name, address, etc. in
the letter just as specified in the address layout.

How can I get the Word address book feature to look at the Outlook
Contact name (instead of the email address) and allow me to see in
the Select Name dialog the Contacts that do not have an email address
defined?

Thanks for your response Russ,

If I understand correctly, the only ways I can get the address book in word
to function like it used to would be to either uninstall Outlook 2002 and
reinstall Outlook 2000 or to upgrade to a newer version of Office.

Thanks again.

"Russ Valentine [MVP-Outlook]" wrote:

Outlook and Word versions must match to support mail merge and the insert
address functions. There is an outside chance that if you upgrade Outlook
correctly (clean install of Outlook, completely new profile and correct data
migration), you could start a merge from Outlook, not Word. Try it. The
error message will tell you very clearly if it won't work.
--
Russ Valentine
[MVP-Outlook]
"Graham Mayor" wrote in message
...
Given that this is a compatibility issue relating to Outlook's address
book, you may have better luck posting to an Outlook forum and to that end
I have cross posted this reply, with your original message, there. While
Word 2003 works with Outlook 2007 in this respect, I do not know to what
extent Word 2000 is compatible with Outlook 2002.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RobbieM wrote:
To put addresses in Word 2000 documents I have used the address book
feature to insert addresses from the Outlook Contacts folder using a
modified AddressLayout autotext entry as follows:

{{PR_GIVEN_NAME PR_SURNAME}
}{{PR_COMPANY_NAME}
}{{PR_STREET_ADDRESS}
}{{PR_LOCALITY}{, PR_STATE_OR_PROVINCE PR_POSTAL_CODE}}

When I clicked on the address book icon that I put on the toolbar my
contacts list would pop up and I could select the recipient to be
inserted in the letter. I am using Office 2000 Professional, and
this approach worked fine until Outlook 2000 needed to be upgraded to
Outlook 2002 SP3 in order to allow me to synchronize a new cell phone
with Outlook.

Since that change, every time I attempt to use the address book icon
in Word, I get a Select Name dialog that seems to be keying on the
email address. It lists only contacts that have email addresses.
That is if the Contact does not have an email address defined, it
does not show up in the select name dialog. Also the contacts are
sorted by the actual email address with no name listed making it hard
in some cases to figure out who the contact is.

Maybe I'm unusual, but I use Outlook to send email and Word to
generate snail mail. My Outlook Contacts folder contains addresses
for both. The Contacts that I send snail mail to have no email
addresses defined (since I don't need them). In the instances where
I have both an email address and snail mail address the address
retrieval works fine putting the name, company name, address, etc. in
the letter just as specified in the address layout.

How can I get the Word address book feature to look at the Outlook
Contact name (instead of the email address) and allow me to see in
the Select Name dialog the Contacts that do not have an email address
defined?

Most likely. I would still try what I suggested first even though there is
only a slim chance it would work.
--
Russ Valentine
"RobbieM" wrote in message
news
Thanks for your response Russ,

If I understand correctly, the only ways I can get the address book in
word
to function like it used to would be to either uninstall Outlook 2002 and
reinstall Outlook 2000 or to upgrade to a newer version of Office.

Thanks again.

"Russ Valentine [MVP-Outlook]" wrote:

Outlook and Word versions must match to support mail merge and the insert
address functions. There is an outside chance that if you upgrade Outlook
correctly (clean install of Outlook, completely new profile and correct
data
migration), you could start a merge from Outlook, not Word. Try it. The
error message will tell you very clearly if it won't work.
--
Russ Valentine
[MVP-Outlook]
"Graham Mayor" wrote in message
...
Given that this is a compatibility issue relating to Outlook's address
book, you may have better luck posting to an Outlook forum and to that
end
I have cross posted this reply, with your original message, there.
While
Word 2003 works with Outlook 2007 in this respect, I do not know to
what
extent Word 2000 is compatible with Outlook 2002.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RobbieM wrote:
To put addresses in Word 2000 documents I have used the address book
feature to insert addresses from the Outlook Contacts folder using a
modified AddressLayout autotext entry as follows:

{{PR_GIVEN_NAME PR_SURNAME}
}{{PR_COMPANY_NAME}
}{{PR_STREET_ADDRESS}
}{{PR_LOCALITY}{, PR_STATE_OR_PROVINCE PR_POSTAL_CODE}}

When I clicked on the address book icon that I put on the toolbar my
contacts list would pop up and I could select the recipient to be
inserted in the letter. I am using Office 2000 Professional, and
this approach worked fine until Outlook 2000 needed to be upgraded to
Outlook 2002 SP3 in order to allow me to synchronize a new cell phone
with Outlook.

Since that change, every time I attempt to use the address book icon
in Word, I get a Select Name dialog that seems to be keying on the
email address. It lists only contacts that have email addresses.
That is if the Contact does not have an email address defined, it
does not show up in the select name dialog. Also the contacts are
sorted by the actual email address with no name listed making it hard
in some cases to figure out who the contact is.

Maybe I'm unusual, but I use Outlook to send email and Word to
generate snail mail. My Outlook Contacts folder contains addresses
for both. The Contacts that I send snail mail to have no email
addresses defined (since I don't need them). In the instances where
I have both an email address and snail mail address the address
retrieval works fine putting the name, company name, address, etc. in
the letter just as specified in the address layout.

How can I get the Word address book feature to look at the Outlook
Contact name (instead of the email address) and allow me to see in
the Select Name dialog the Contacts that do not have an email address
defined?

"Graham Mayor" wrote in message
...

Given that this is a compatibility issue relating to Outlook's address book,
you may have better luck posting to an Outlook forum and to that end I have
cross posted this reply, with your original message, there. While Word 2003
works with Outlook 2007 in this respect, I do not know to what extent Word
2000 is compatible with Outlook 2002.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RobbieM wrote:
How can I get the Word address book feature to look at the Outlook
Contact name (instead of the email address) and allow me to see in
the Select Name dialog the Contacts that do not have an email address
defined?

The address book function's sole purpose is to translate names to electronic
addresses via resolution with contact folder entries. It has no facility to
work with contacts that have no e-mail or fax addresses.
--
Brian Tillman [MVP-Outlook]

This is actually not true in Word. In Word it can be used to provide
physical addresses for envelopes and labels.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Brian Tillman [MVP - Outlook]" wrote in message
...
"Graham Mayor" wrote in message
...

Given that this is a compatibility issue relating to Outlook's address
book, you may have better luck posting to an Outlook forum and to that
end I have cross posted this reply, with your original message, there.
While Word 2003 works with Outlook 2007 in this respect, I do not know to
what extent Word 2000 is compatible with Outlook 2002.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RobbieM wrote:
How can I get the Word address book feature to look at the Outlook
Contact name (instead of the email address) and allow me to see in
the Select Name dialog the Contacts that do not have an email address
defined?

The address book function's sole purpose is to translate names to
electronic addresses via resolution with contact folder entries. It has
no facility to work with contacts that have no e-mail or fax addresses.
--
Brian Tillman [MVP-Outlook]

"Suzanne S. Barnhill" wrote in message
...

This is actually not true in Word. In Word it can be used to provide
physical addresses for envelopes and labels.

Aren't you then using the Contacts folder as the data source? You're not
resolving names.
--
Brian Tillman [MVP-Outlook]

The Address Book does access the Contacts folder, yes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Brian Tillman [MVP - Outlook]" wrote in message
...
"Suzanne S. Barnhill" wrote in message
...

This is actually not true in Word. In Word it can be used to provide
physical addresses for envelopes and labels.

Aren't you then using the Contacts folder as the data source? You're not
resolving names.
--
Brian Tillman [MVP-Outlook]

Brian, we're not dealing with the address book view in Outlook here. We're
dealing with the address book view in Word--different animal entirely
although based on the same MAPI transport. In Word, the address book shows
_all_ Contacts just as it should since in Word you have use for postal
addresses, not just electronic addresses. However, to make the connection
between Word and Outlook Contacts, versions must match and you must jump
through the same hoops to configure the Outlook address book service as you
do in Outlook. When the address book view in Word shows only electronic
addresses, it means that version don't match or that the Outlook Address
Book service is corrupt.
OP needs to follow the steps I posted. I didn't cross post those steps to
the Word group but will now since that's where the thread is continuing:
--Outlook and Word versions must match to support mail merge and the insert
address functions. There is an outside chance that if you upgrade Outlook
correctly (clean install of Outlook, completely new profile and correct data
migration), you could start a merge from Outlook, not Word. Try it. The
error message will tell you very clearly if it won't work.--
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman [MVP - Outlook]" wrote in message
...
"Graham Mayor" wrote in message
...

Given that this is a compatibility issue relating to Outlook's address
book, you may have better luck posting to an Outlook forum and to that
end I have cross posted this reply, with your original message, there.
While Word 2003 works with Outlook 2007 in this respect, I do not know to
what extent Word 2000 is compatible with Outlook 2002.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RobbieM wrote:
How can I get the Word address book feature to look at the Outlook
Contact name (instead of the email address) and allow me to see in
the Select Name dialog the Contacts that do not have an email address
defined?

The address book function's sole purpose is to translate names to
electronic addresses via resolution with contact folder entries. It has
no facility to work with contacts that have no e-mail or fax addresses.
--
Brian Tillman [MVP-Outlook]

Brian,

I'm not sure which "address book" your responding about. As I understand
it, the address book toolbar icon in Word is used to provide a way to link to
the Microsoft Outlook profile and gain access to the Outlook Contacts folder
for the purpose of loading physical addresses into letters and/or envelopes
created in Word. My problem, as outlined in my original post, is that
instead of listing all the names in my Outlook Contacts folder when I click
on the Word Address Book icon, I get only a list of the email addresses for
contacts that have email addresses defined.

It seems like there ought to be a way to get Word to look at and list the
Names in the Contacts folder. That is the way this function worked when I
was using Outlook 2000 SP3. The problem only occurred when I was forced to
upgrade to Outlook 2002 to be able to sync my cell phone.

"Brian Tillman [MVP - Outlook]" wrote:

The address book function's sole purpose is to translate names to electronic
addresses via resolution with contact folder entries. It has no facility to
work with contacts that have no e-mail or fax addresses.
--
Brian Tillman [MVP-Outlook]