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OL2003 - dragging mail to tasks doesn't create attachment of original, how to fix?



 
 
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Old November 23rd 09, 02:28 PM posted to microsoft.public.outlook
StargateFanWrk
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Posts: 6
Default OL2003 - dragging mail to tasks doesn't create attachment of original, how to fix?

"Diane Poremsky [MVP]" wrote in message
...
The buttons are not customizable - they go to the default mailbox only.
Move to folder is usually a better option, except Ol2003 doesn't have an
MRU list.

How did you create tasks in Outlook 2000 that you got attachments and
text? I booted a virtual machine this morning and get the same behavior as
in newer versions - text or attachment, not both. (Which was what I
remembered, but figured I'd better refresh my memory.)


Don't know. It's always been that way for me shrug. This is the first
time I didn't get that, so it stood out. I haven't used Outlook 2003 very
much, I've been in contracts that although they had WinXP, they all had the
old Outlook.

Currently, there's a common mailbox and the way they're asking us to handle
our respective tasks is to drag them into the tasks folder.

But your system works great. Though I have to do the navigation carefully
so that I get into the right tasks folder, and then I have to repeat the
motion a second time to get the attachment in, the end goal is reached - a
message with its attachment. So that's the main thing. I just have to get
used to this. D

--
Diane Poremsky [MVP - Outlook]
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"StargateFan" wrote in message
...
On Wed, 18 Nov 2009 18:26:31 -0500, "Diane Poremsky [MVP]"
wrote:

The option to have both attachments and text does not exist in newer
versions. You get one or the other, not both. You'll need to do it in
two
steps - open the task by dragging so you have text in the body, then drag
either the message or the attachment to the now-open task.

no need to run all around the screen - just drop on the button at the
bottom.


Yeah, well, when there are more than one available tasks "folder",
that doesn't work properly. Unless there's some way to set a default,
don't see how.

The options in the bottom for the "shortcuts", or whatever they're
called, don't allow one to customize _which_ tasks the button is
connected to. (?)

I imagine that other people will have more than 2 mailboxes to deal
with, they won't be able to rely on those buttons either, I'm
guessing.

Again, unless there's something that can be done that isn't obvious?

Thanks. D


See http://www.slipstick.com/Tutorials/tasks/tasks.htm - I drop the
message
on the button. Since I want the attachments in the message included, I
either need to add the message or the attachments to the task. The insert
item button works well if the message you want to insert is at the top of
the list, otherwise, drag and drop it. Or select all or one of the
attachments in the reading pane drag to the task form. (It's easier when
your screen is bigger as you can open the windows side by side, but I
wanted
to keep the window small for the video. )

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

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EMO - a weekly newsletter about Outlook and Exchange:


Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


"StargateFanWrk" wrote in message
...
Okay, I must be doing something wrong because I get either one or the
other.

Whether I choose to drag all the way down to tasks button and then all
the
way up to tasks option via the navigation pane (careful, can't let the
mouse accidentally go with all that travelling around!) or whether I
drag
directly into the tasks folder via the folder list (oh, where's my
lovely
Outlook Bar!!!!), I either get the message with the attachments
stripped
or I get an attachment with the original email including its attach
doct
but NO email text, unlike O2K which gave me both _and_ without the
fancy,
schmancy footwork vbg.

When I hold the control button down and then drag, no attachment and
just
the message. No options present; the message gets converted to a task,
stripping all the attachments.
When I right-click and then drag, only a pure attachment of the
original
message appears but no view of the message itself though I do get 3
options:

1. Copy here as task with text (no attachment, _only_ the email
message
with a reference to doct(s).)
2. Copy here as text with attachment - nope, only attachment, no text
whatsoever.
3. Move here as text with attachment - nope, again, only attachment.
No
text.

Yech. g

Perhaps there's another way of doing this where #2 actually does work
(?)

We really need to get the O2K functionality back completely. They've
given our department the responsibility of tracking all messages coming
in
to the general mailbox. We need both items since the documents they're
sending need to stay with the task yet we don't have time to be opening
each one to get the rest of the information.

Thanks once again. Really appreciate it.

D



"Diane Poremsky [MVP]" wrote in message
...
Just drag to the buttons on the navigation pane - it will open in the
right form type.

If you need the message readable and the attachment, drag it so it
opens
the form with the text in the body,. Drag the message to the open form
to
add it as an attachment. Or just drag the attachment to the open form.
You can drag attachments right from the reading pane to the form.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


"StargateFanWrk" wrote in message
...
sigh Well, at least I got _half_ of the functionality back,
although
with the added extra step since the Tasks are no longer accessible in
the folder pane so can't slide directly but carefully have to
right-click and drag to tasks icon down at bottom which opens the
tasks
in the navigation pane and then up to the tasks at the top (M$ = 1
step
forward, 2 steps backward with version changes lol).

Unlike O2K, although I get my original message with attachments, yes,
he
body of the message doesn't also get dumped, visible below the
attached
message. This means that I have to open the email each and every
time I
need to consult the context email sigh.

Still, can't lose the attachments so have to live with the loss of
the
message unless I train myself to copy the contents of the email first
before the click and drag business to the tasks folder sigh. Might
have to do the extra work since it will be more work to open up every
single email message each time we need to check something. We must
keep
the attachment; we don't need to access it vs. needing to see the
content of the email. (Why does M$ do these types of things?? There
is
no gain in this loss of functionality. Unless I'm missing something
[pls, pls let it be that I'm missing something g])

Thanks. I really appreciate the help.

D



"Diane Poremsky [MVP]" wrote in message
...
Try ctrl+drag or right click + drag to get attachments. It won't do
both though - you can get one or the other.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


"StargateFanWrk" wrote in message
...
In O2K, if you drag an email message into the tasks folder, it
duplicates the message but also converts the original message into
an
attachment within the task. Can someone advise me how to get that
behaviour back in OL2003, pls.

Thanks. D









 




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