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#1
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Hi I have tried to uninstall Microsoft Office Outlook in everyway I can think
of - Add/ Remove, Uninstall software, cleaned the registry after uninstall etc. Because I was having issues with MS Outlook (2007) crashing and shutting down. When I try and re-install the software it keeps loading up my previous emails and profile and account settings I don't want it to. How do you uninstall and start again fresh as if for the first time. Any ideas?? Yours |
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#2
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Uninstalling/reinstalling rarely resolves problems. If you would detail what
your issues are, perhaps we can help. In any case, did you ever remove the profiles you created from the mail applet in the Control Panel? "Davva" wrote in message news ![]() Hi I have tried to uninstall Microsoft Office Outlook in everyway I can think of - Add/ Remove, Uninstall software, cleaned the registry after uninstall etc. Because I was having issues with MS Outlook (2007) crashing and shutting down. When I try and re-install the software it keeps loading up my previous emails and profile and account settings I don't want it to. How do you uninstall and start again fresh as if for the first time. Any ideas?? Yours |
#3
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I'd look at addins as the cause of shutdowns - with outlook running, go to
tools, trust center, addins. what ones are listed there? As for the profile, you need to delete it in Control panel, mail. I don't think it’s the profile though, and would try using outlook in /safe mode instead. if that works, its something else - like an addin. You could try a new profile, keeping the old one and setting outlook to ask which profile. If the new profile works, it could be a corrupt SRS file. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Davva" wrote in message news ![]() Hi I have tried to uninstall Microsoft Office Outlook in everyway I can think of - Add/ Remove, Uninstall software, cleaned the registry after uninstall etc. Because I was having issues with MS Outlook (2007) crashing and shutting down. When I try and re-install the software it keeps loading up my previous emails and profile and account settings I don't want it to. How do you uninstall and start again fresh as if for the first time. Any ideas?? Yours |
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Did you also uninstall (delete) your pst and N2K files also
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Davva" wrote in message news ![]() Hi I have tried to uninstall Microsoft Office Outlook in everyway I can think of - Add/ Remove, Uninstall software, cleaned the registry after uninstall etc. Because I was having issues with MS Outlook (2007) crashing and shutting down. When I try and re-install the software it keeps loading up my previous emails and profile and account settings I don't want it to. How do you uninstall and start again fresh as if for the first time. Any ideas?? Yours |
#5
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Hi i think you are right with the addins when I disabled them Outlook did not
crash, however when I exit Outlook I get an error message about macro security. "This error usually occurs because of macro security settings. If you know that the macro comes from a source that you trust, you can change your macro security settings to allow you to enable the macro. The way that you change your macro security settings depends on the Microsoft Office System program that you are using. Microsoft Office Outlook, Microsoft Office Visio, or Microsoft Office Publisher -- To check your macro security settings, on the Tools menu, click Trust Center, and then click Macro Security. If macro security is set to No warnings and disable all macros, all macros are automatically disabled. Use the following procedure to enable the macro. In the Trust Center dialog box, click Warnings for signed macros; all unsigned macros are disabled, and then click OK. Close the file and the Microsoft Office program that you are using. Open the file again. When prompted, click Enable Content to allow the macro to run. If you are using Visio, the Enable Content button appears as part of a Security Alert in the Document Information Bar. If you are not prompted to enable the macro, or if you receive this error again, the macro may not be digitally signed. Verify that you can trust the macro. If you are certain that you can trust the macro, use the next procedure below to enable the macro. When you have enabled the macro, it is recommended that you return the macro security setting to No warnings and disable all macros. If macro security is set to Warnings for signed macros; all unsigned macros are disabled, the macro may not be digitally signed. If you are certain that you can trust the macro, use the following procedure to enable the macro. In the Trust Center dialog box, click Warnings for all macros, and then click OK. Close the file and the Microsoft Office program that you are using. Open the file again. When prompted, click Enable Content to allow the macro to run. If you are using Visio, the Enable Content button appears as part of a Security Alert in the Document Information Bar. When you have enabled the macro, it is recommended that you return the macro security setting to Warnings for signed macros; all unsigned macros are disabled." I have done all the above but still get the error, what are these Macros, why do i need addins? Davva "Diane Poremsky [MVP]" wrote: I'd look at addins as the cause of shutdowns - with outlook running, go to tools, trust center, addins. what ones are listed there? As for the profile, you need to delete it in Control panel, mail. I don't think it’s the profile though, and would try using outlook in /safe mode instead. if that works, its something else - like an addin. You could try a new profile, keeping the old one and setting outlook to ask which profile. If the new profile works, it could be a corrupt SRS file. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Davva" wrote in message news ![]() Hi I have tried to uninstall Microsoft Office Outlook in everyway I can think of - Add/ Remove, Uninstall software, cleaned the registry after uninstall etc. Because I was having issues with MS Outlook (2007) crashing and shutting down. When I try and re-install the software it keeps loading up my previous emails and profile and account settings I don't want it to. How do you uninstall and start again fresh as if for the first time. Any ideas?? Yours |
#6
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you shouldn't get errors about macro security on exiting outlook. Open
outlook and press Alt+F11 to open the macro editor. Are there any macros listed in ThisOutlookSession? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Davva" wrote in message ... Hi i think you are right with the addins when I disabled them Outlook did not crash, however when I exit Outlook I get an error message about macro security. "This error usually occurs because of macro security settings. If you know that the macro comes from a source that you trust, you can change your macro security settings to allow you to enable the macro. The way that you change your macro security settings depends on the Microsoft Office System program that you are using. Microsoft Office Outlook, Microsoft Office Visio, or Microsoft Office Publisher -- To check your macro security settings, on the Tools menu, click Trust Center, and then click Macro Security. If macro security is set to No warnings and disable all macros, all macros are automatically disabled. Use the following procedure to enable the macro. In the Trust Center dialog box, click Warnings for signed macros; all unsigned macros are disabled, and then click OK. Close the file and the Microsoft Office program that you are using. Open the file again. When prompted, click Enable Content to allow the macro to run. If you are using Visio, the Enable Content button appears as part of a Security Alert in the Document Information Bar. If you are not prompted to enable the macro, or if you receive this error again, the macro may not be digitally signed. Verify that you can trust the macro. If you are certain that you can trust the macro, use the next procedure below to enable the macro. When you have enabled the macro, it is recommended that you return the macro security setting to No warnings and disable all macros. If macro security is set to Warnings for signed macros; all unsigned macros are disabled, the macro may not be digitally signed. If you are certain that you can trust the macro, use the following procedure to enable the macro. In the Trust Center dialog box, click Warnings for all macros, and then click OK. Close the file and the Microsoft Office program that you are using. Open the file again. When prompted, click Enable Content to allow the macro to run. If you are using Visio, the Enable Content button appears as part of a Security Alert in the Document Information Bar. When you have enabled the macro, it is recommended that you return the macro security setting to Warnings for signed macros; all unsigned macros are disabled." I have done all the above but still get the error, what are these Macros, why do i need addins? Davva "Diane Poremsky [MVP]" wrote: I'd look at addins as the cause of shutdowns - with outlook running, go to tools, trust center, addins. what ones are listed there? As for the profile, you need to delete it in Control panel, mail. I don't think it’s the profile though, and would try using outlook in /safe mode instead. if that works, its something else - like an addin. You could try a new profile, keeping the old one and setting outlook to ask which profile. If the new profile works, it could be a corrupt SRS file. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Davva" wrote in message news ![]() Hi I have tried to uninstall Microsoft Office Outlook in everyway I can think of - Add/ Remove, Uninstall software, cleaned the registry after uninstall etc. Because I was having issues with MS Outlook (2007) crashing and shutting down. When I try and re-install the software it keeps loading up my previous emails and profile and account settings I don't want it to. How do you uninstall and start again fresh as if for the first time. Any ideas?? Yours |
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