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504 error



 
 
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  #1  
Old December 28th 09, 05:48 PM posted to microsoft.public.outlook
mechanician
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Posts: 1
Default 504 error

message on sending email
504 moneypit2PC: Helo command rejected: need fully-qualified
hostname
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  #2  
Old December 28th 09, 06:09 PM posted to microsoft.public.outlook
Kathleen Orland[_2_]
external usenet poster
 
Posts: 147
Default 504 error

Is that the full extent of the error message? There isn't more?

"mechanician" wrote in message
...
message on sending email
504 moneypit2PC: Helo command rejected: need fully-qualified
hostname



  #3  
Old December 28th 09, 09:49 PM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default 504 error

Are you connecting to your isp's smtp server or running your own mail
server?

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"mechanician" wrote in message
...
message on sending email
504 moneypit2PC: Helo command rejected: need fully-qualified
hostname


  #4  
Old December 29th 09, 04:02 AM posted to microsoft.public.outlook
VanguardLH[_2_]
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Posts: 1,313
Default 504 error

mechanician wrote:

message on sending email
504 moneypit2PC: Helo command rejected: need fully-qualified
hostname


The SMTP mail host (to which you are sending) demands that you specify a
fully qualified domain name (FQDN) for your host. My guess is that you are
running your own mail server but neglected to assign a FQDN to the host on
which it runs. Instead you just have a NetBIOS name of "moneypitPC". That
is just the hostname. The domain and top-level domain (.com, .net, etc) are
missing. The receiving SMTP mail host already knows the IP address of
whatever sending mail host connects to it but it probably wants to ensure
there is a valid reverse DNS lookup on that IP address to a FQDN.
 




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