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#1
January 3rd 10, 06:31 PM
posted to microsoft.public.outlook
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Outlook 2007 Crashes Upon Opening
Hello,
I'm running Outlook 2007 SP1 MSO 12.0.6425.1000 and always errors out and closes when I start it. Everything that I can see points to the mso.dll file. I swapped it out with another copy (have the orig) and still same result. My OS is Microsoft Windows XP Professional, Version 5.1.2600 Service Pack 3 Build 2600 Below is the info from the event log, hope someone can assist. -------- Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470, faulting module mso.dll, version 12.0.6425.1000, stamp 49d65443, debug? 0, fault address 0x00dfef5d. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. 0008: 69 00 63 00 61 00 74 00 i.c.a.t. 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. 0020: 75 00 72 00 65 00 20 00 u.r.e. . 0028: 20 00 6f 00 75 00 74 00 .o.u.t. 0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k. 0038: 2e 00 65 00 78 00 65 00 ..e.x.e. 0040: 20 00 31 00 32 00 2e 00 .1.2... 0048: 30 00 2e 00 36 00 33 00 0...6.3. 0050: 31 00 36 00 2e 00 35 00 1.6...5. 0058: 30 00 30 00 30 00 20 00 0.0.0. . 0060: 34 00 38 00 33 00 33 00 4.8.3.3. 0068: 61 00 34 00 37 00 30 00 a.4.7.0. 0070: 20 00 69 00 6e 00 20 00 .i.n. . 0078: 6d 00 73 00 6f 00 2e 00 m.s.o... 0080: 64 00 6c 00 6c 00 20 00 d.l.l. . 0088: 31 00 32 00 2e 00 30 00 1.2...0. 0090: 2e 00 36 00 34 00 32 00 ..6.4.2. 0098: 35 00 2e 00 31 00 30 00 5...1.0. 00a0: 30 00 30 00 20 00 34 00 0.0. .4. 00a8: 39 00 64 00 36 00 35 00 9.d.6.5. 00b0: 34 00 34 00 33 00 20 00 4.4.3. . 00b8: 66 00 44 00 65 00 62 00 f.D.e.b. 00c0: 75 00 67 00 20 00 30 00 u.g. .0. 00c8: 20 00 61 00 74 00 20 00 .a.t. . 00d0: 6f 00 66 00 66 00 73 00 o.f.f.s. 00d8: 65 00 74 00 20 00 30 00 e.t. .0. 00e0: 30 00 64 00 66 00 65 00 0.d.f.e. 00e8: 66 00 35 00 64 00 0d 00 f.5.d... 00f0: 0a 00 .. -------- Thanks M 
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#2
January 4th 10, 03:57 AM
posted to microsoft.public.outlook
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Outlook 2007 Crashes Upon Opening
Do a google search on mso dll - look at the various results for "related
searches" - one of the causes described may apply to your circumstance. One such entry describing a similar problem with a potential solution: http://blogs.technet.com/alanlemarqu...lications.aspx (this cause/solution may not apply to you but one of the search results could lead to something that describes something similar on your system) Karl -- __________________________________________________ __________ Karl Timmermans - The Claxton Group ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr "Contact import/export/data management tools for Outlook '2000/2010" http://www.contactgenie.com "Mark" wrote in message ... Hello, I'm running Outlook 2007 SP1 MSO 12.0.6425.1000 and always errors out and closes when I start it. Everything that I can see points to the mso.dll file. I swapped it out with another copy (have the orig) and still same result. My OS is Microsoft Windows XP Professional, Version 5.1.2600 Service Pack 3 Build 2600 Below is the info from the event log, hope someone can assist. -------- Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470, faulting module mso.dll, version 12.0.6425.1000, stamp 49d65443, debug? 0, fault address 0x00dfef5d. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. 0008: 69 00 63 00 61 00 74 00 i.c.a.t. 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. 0020: 75 00 72 00 65 00 20 00 u.r.e. . 0028: 20 00 6f 00 75 00 74 00 .o.u.t. 0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k. 0038: 2e 00 65 00 78 00 65 00 ..e.x.e. 0040: 20 00 31 00 32 00 2e 00 .1.2... 0048: 30 00 2e 00 36 00 33 00 0...6.3. 0050: 31 00 36 00 2e 00 35 00 1.6...5. 0058: 30 00 30 00 30 00 20 00 0.0.0. . 0060: 34 00 38 00 33 00 33 00 4.8.3.3. 0068: 61 00 34 00 37 00 30 00 a.4.7.0. 0070: 20 00 69 00 6e 00 20 00 .i.n. . 0078: 6d 00 73 00 6f 00 2e 00 m.s.o... 0080: 64 00 6c 00 6c 00 20 00 d.l.l. . 0088: 31 00 32 00 2e 00 30 00 1.2...0. 0090: 2e 00 36 00 34 00 32 00 ..6.4.2. 0098: 35 00 2e 00 31 00 30 00 5...1.0. 00a0: 30 00 30 00 20 00 34 00 0.0. .4. 00a8: 39 00 64 00 36 00 35 00 9.d.6.5. 00b0: 34 00 34 00 33 00 20 00 4.4.3. . 00b8: 66 00 44 00 65 00 62 00 f.D.e.b. 00c0: 75 00 67 00 20 00 30 00 u.g. .0. 00c8: 20 00 61 00 74 00 20 00 .a.t. . 00d0: 6f 00 66 00 66 00 73 00 o.f.f.s. 00d8: 65 00 74 00 20 00 30 00 e.t. .0. 00e0: 30 00 64 00 66 00 65 00 0.d.f.e. 00e8: 66 00 35 00 64 00 0d 00 f.5.d... 00f0: 0a 00 .. -------- Thanks M
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