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purchesed Outlook 2007 with BCM and installing on Windows 7 machine. after
several attempts, i installed sql 2005 express and sp3, installed outlook 2007 but BCM will not install. the error just says: setup failed to install business contact manager for Outlook 2007. A log file, which is useful if you contact Customer Support Services, is stored in the following location: C:\Users\david\AppData\Local\Temp\MBSsetuptmp9238. log The contents of the log file are not much help. === Verbose logging started: 2/9/2010 19:28:37 Build type: SHIP UNICODE 5.00.7600.00 Calling process: C:\Windows\SysWOW64\msiexec.exe === MSI (c) (08:B4) [19:28:37:223]: Resetting cached policy values MSI (c) (08:B4) [19:28:37:223]: Machine policy value 'Debug' is 0 MSI (c) (08:B4) [19:28:37:223]: ******* RunEngine: ******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923} ******* Action: ******* CommandLine: ********** MSI (c) (08:B4) [19:28:37:223]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (08:B4) [19:28:37:223]: Grabbed execution mutex. MSI (c) (08:B4) [19:28:37:270]: Cloaking enabled. MSI (c) (08:B4) [19:28:37:270]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (08:B4) [19:28:37:286]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (68:1C) [19:28:37:317]: Running installation inside multi-package transaction {B32C4059-6E7A-41EF-AD20-56DF1872B923} MSI (s) (68:1C) [19:28:37:332]: Grabbed execution mutex. MSI (s) (68:88) [19:28:37:332]: Resetting cached policy values MSI (s) (68:88) [19:28:37:332]: Machine policy value 'Debug' is 0 MSI (s) (68:88) [19:28:37:332]: ******* RunEngine: ******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923} ******* Action: ******* CommandLine: ********** MSI (s) (68:88) [19:28:37:332]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (68:88) [19:28:37:332]: MainEngineThread is returning 1605 MSI (s) (68:1C) [19:28:37:332]: User policy value 'DisableRollback' is 0 MSI (s) (68:1C) [19:28:37:332]: Machine policy value 'DisableRollback' is 0 MSI (s) (68:1C) [19:28:37:332]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (68:1C) [19:28:37:332]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (68:1C) [19:28:37:332]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (68:1C) [19:28:37:332]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\InProgress 3: 2 MSI (s) (68:1C) [19:28:37:332]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\InProgress 3: 2 MSI (s) (68:1C) [19:28:37:332]: Decrementing counter to disable shutdown. If counter = 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (68:1C) [19:28:37:332]: Restoring environment variables MSI (c) (08:B4) [19:28:37:332]: Decrementing counter to disable shutdown. If counter = 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (08:B4) [19:28:37:332]: MainEngineThread is returning 1605 === Verbose logging stopped: 2/9/2010 19:28:37 === almost at my wits end. |
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