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#1
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I have a version of Microsoft Office on my PC.
If I try to open any program in it, I get the message, "The patch package could not be opened. Verifty that the pacakage exists and that you can access it, or contact the application vendor..." and that MAPI32.DLL is corrupt or the wrong version. Though, I can't open it to get the product id. ?? Help!? |
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#2
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Hi,
The problem you are reporting may occur if the registry contains Microsoft Windows Installer information from an earlier Office installation. Please refer to the following Knowledge Base article for more information. 295823 You receive the "This patch package could not be opened" error message in an Office program http://support.microsoft.com/default...b;EN-US;295823 Regards, Scott Atkins MCSE, MCSA Partner Technical Lead - Outlook Microsoft Technical Support for Platforms and Business Applications -------------------- Thread-Topic: PATCH PACKAGE CANNOT BE OPENED thread-index: AcZWgGGgTklr4+THSOaKKvhHkvn4yA== X-WBNR-Posting-Host: 70.124.115.101 From: =?Utf-8?B?U2FyYQ==?= Subject: PATCH PACKAGE CANNOT BE OPENED Date: Sun, 2 Apr 2006 11:08:02 -0700 Lines: 14 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="Utf-8" Content-Transfer-Encoding: 7bit X-Newsreader: Microsoft CDO for Windows 2000 Content-Class: urn:content-classes:message Importance: normal Priority: normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830 Newsgroups: microsoft.public.outlook.installation Path: TK2MSFTNGXA01.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:72152 NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250 X-Tomcat-NG: microsoft.public.outlook.installation I have a version of Microsoft Office on my PC. If I try to open any program in it, I get the message, "The patch package could not be opened. Verifty that the pacakage exists and that you can access it, or contact the application vendor..." and that MAPI32.DLL is corrupt or the wrong version. Though, I can't open it to get the product id. ?? Help!? |
#3
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Scott
Thank you, but this didn't help. Any other ideas?! "Scott Atkins[MSFT]" wrote: Hi, The problem you are reporting may occur if the registry contains Microsoft Windows Installer information from an earlier Office installation. Please refer to the following Knowledge Base article for more information. 295823 You receive the "This patch package could not be opened" error message in an Office program http://support.microsoft.com/default...b;EN-US;295823 Regards, Scott Atkins MCSE, MCSA Partner Technical Lead - Outlook Microsoft Technical Support for Platforms and Business Applications -------------------- Thread-Topic: PATCH PACKAGE CANNOT BE OPENED thread-index: AcZWgGGgTklr4+THSOaKKvhHkvn4yA== X-WBNR-Posting-Host: 70.124.115.101 From: =?Utf-8?B?U2FyYQ==?= Subject: PATCH PACKAGE CANNOT BE OPENED Date: Sun, 2 Apr 2006 11:08:02 -0700 Lines: 14 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="Utf-8" Content-Transfer-Encoding: 7bit X-Newsreader: Microsoft CDO for Windows 2000 Content-Class: urn:content-classes:message Importance: normal Priority: normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830 Newsgroups: microsoft.public.outlook.installation Path: TK2MSFTNGXA01.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.outlook.installation:72152 NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250 X-Tomcat-NG: microsoft.public.outlook.installation I have a version of Microsoft Office on my PC. If I try to open any program in it, I get the message, "The patch package could not be opened. Verifty that the pacakage exists and that you can access it, or contact the application vendor..." and that MAPI32.DLL is corrupt or the wrong version. Though, I can't open it to get the product id. ?? Help!? |
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