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#1
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I just set-up a new pc for a customer. I used intelli-move to transfer data
and settings from the old to the new pc. Now, when I click on the address book I get the following. The address list could not be opened. The contacts folder associated with this address list could not be opened; it may have been moved or disabled, or you do not have permissions. For info on how to remove this folder from the Outlook address book, see Outlook help. Now, Outlook works fine on the old pc. There are about 20 contacts that show up on the new pc, but nonw show up in the address book It appears that all the data files transferred over to the new pc.. How do I correct this situation ????? |
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#2
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"intellimove?"
What, pray tell, is that? Sounds to me like you simply forgot to configure the Outlook Address Book for your customer. -- Russ Valentine [MVP-Outlook] "Bob" wrote in message ... I just set-up a new pc for a customer. I used intelli-move to transfer data and settings from the old to the new pc. Now, when I click on the address book I get the following. The address list could not be opened. The contacts folder associated with this address list could not be opened; it may have been moved or disabled, or you do not have permissions. For info on how to remove this folder from the Outlook address book, see Outlook help. Now, Outlook works fine on the old pc. There are about 20 contacts that show up on the new pc, but nonw show up in the address book It appears that all the data files transferred over to the new pc.. How do I correct this situation ????? |
#3
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Sorry, its intellimover, it's been around for years, transfers settings and
data from one pc to another. It is supposed to set-up the addreaa book and all........ "Russ Valentine [MVP-Outlook]" wrote: "intellimove?" What, pray tell, is that? Sounds to me like you simply forgot to configure the Outlook Address Book for your customer. -- Russ Valentine [MVP-Outlook] "Bob" wrote in message ... I just set-up a new pc for a customer. I used intelli-move to transfer data and settings from the old to the new pc. Now, when I click on the address book I get the following. The address list could not be opened. The contacts folder associated with this address list could not be opened; it may have been moved or disabled, or you do not have permissions. For info on how to remove this folder from the Outlook address book, see Outlook help. Now, Outlook works fine on the old pc. There are about 20 contacts that show up on the new pc, but nonw show up in the address book It appears that all the data files transferred over to the new pc.. How do I correct this situation ????? |
#4
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Then why aren't you asking in its support forum?
Microsoft has ample information in its KB on how to configure the Outlook Address Book. -- Russ Valentine [MVP-Outlook] "Bob" wrote in message ... Sorry, its intellimover, it's been around for years, transfers settings and data from one pc to another. It is supposed to set-up the addreaa book and all........ "Russ Valentine [MVP-Outlook]" wrote: "intellimove?" What, pray tell, is that? Sounds to me like you simply forgot to configure the Outlook Address Book for your customer. -- Russ Valentine [MVP-Outlook] "Bob" wrote in message ... I just set-up a new pc for a customer. I used intelli-move to transfer data and settings from the old to the new pc. Now, when I click on the address book I get the following. The address list could not be opened. The contacts folder associated with this address list could not be opened; it may have been moved or disabled, or you do not have permissions. For info on how to remove this folder from the Outlook address book, see Outlook help. Now, Outlook works fine on the old pc. There are about 20 contacts that show up on the new pc, but nonw show up in the address book It appears that all the data files transferred over to the new pc.. How do I correct this situation ????? |
#5
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Hello Bob
Try this In outlook Tools-email accounts-view or change address book and directory - Next - Remove the outlook address book and readd it Close outlook now right click on contacts and click outlook address book Check the box for "Show this folder as address book " Click apply and ok and Try sync it should remove the error message Chetan Saini |
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