I am on XP Pro SP2 with Office 2003 with all available updates. I am using
Winword as the text editor in Outlook and I also have Plaxo installed.

When I close Outlook, the window closes but it does not do a complete shut
down. If I check in the Task Manager, OUTLOOK.EXE and WINWORD.EXE are still
running. If I shut them down, WINWORD first, I can then restart. If I shut
down OUTLOOK without doing WINWORD, then OUTLOOK thinks it didn't shut down
normally.

I have completely uninstalled Office 2003 and reinstalled but the problem
persists. It would appear to be a problem in the configuration of Outlook but
I don't know where to look.

I also tried to start Outlook from scratch. That is, open it with no PST
file so it would think I am opening Outlook for the first time. My intent was
to then reimport everything from the existing pst to see if reconstruction
would fix it. However, I haven't figured out how to do this either.

Any help would be much appreciated.

I am having the same problem in Outlook 2000 though. If you get it resolve,
please let me know.

"Bill" wrote:

I am on XP Pro SP2 with Office 2003 with all available updates. I am using
Winword as the text editor in Outlook and I also have Plaxo installed.

When I close Outlook, the window closes but it does not do a complete shut
down. If I check in the Task Manager, OUTLOOK.EXE and WINWORD.EXE are still
running. If I shut them down, WINWORD first, I can then restart. If I shut
down OUTLOOK without doing WINWORD, then OUTLOOK thinks it didn't shut down
normally.

I have completely uninstalled Office 2003 and reinstalled but the problem
persists. It would appear to be a problem in the configuration of Outlook but
I don't know where to look.

I also tried to start Outlook from scratch. That is, open it with no PST
file so it would think I am opening Outlook for the first time. My intent was
to then reimport everything from the existing pst to see if reconstruction
would fix it. However, I haven't figured out how to do this either.

Any help would be much appreciated.

Steven,
Perform the following procedure and your problem should be fixed. It turns
out that the problem is NOT with Outlook itself but with a corrupted PROFILE.
Create a new profile and you're good to go.

"Steven" wrote:

I am having the same problem in Outlook 2000 though. If you get it resolve,
please let me know.

"Bill" wrote:

I am on XP Pro SP2 with Office 2003 with all available updates. I am using
Winword as the text editor in Outlook and I also have Plaxo installed.

When I close Outlook, the window closes but it does not do a complete shut
down. If I check in the Task Manager, OUTLOOK.EXE and WINWORD.EXE are still
running. If I shut them down, WINWORD first, I can then restart. If I shut
down OUTLOOK without doing WINWORD, then OUTLOOK thinks it didn't shut down
normally.

I have completely uninstalled Office 2003 and reinstalled but the problem
persists. It would appear to be a problem in the configuration of Outlook but
I don't know where to look.

I also tried to start Outlook from scratch. That is, open it with no PST
file so it would think I am opening Outlook for the first time. My intent was
to then reimport everything from the existing pst to see if reconstruction
would fix it. However, I haven't figured out how to do this either.

Any help would be much appreciated.

It would help if I included the link. . .
http://www.howto-outlook.com/faq/newprofile.htm


"Steven" wrote:

I am having the same problem in Outlook 2000 though. If you get it resolve,
please let me know.

"Bill" wrote:

I am on XP Pro SP2 with Office 2003 with all available updates. I am using
Winword as the text editor in Outlook and I also have Plaxo installed.

When I close Outlook, the window closes but it does not do a complete shut
down. If I check in the Task Manager, OUTLOOK.EXE and WINWORD.EXE are still
running. If I shut them down, WINWORD first, I can then restart. If I shut
down OUTLOOK without doing WINWORD, then OUTLOOK thinks it didn't shut down
normally.

I have completely uninstalled Office 2003 and reinstalled but the problem
persists. It would appear to be a problem in the configuration of Outlook but
I don't know where to look.

I also tried to start Outlook from scratch. That is, open it with no PST
file so it would think I am opening Outlook for the first time. My intent was
to then reimport everything from the existing pst to see if reconstruction
would fix it. However, I haven't figured out how to do this either.

Any help would be much appreciated.