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#1
May 14th 06, 04:52 PM
posted to microsoft.public.outlook.installation
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Solution to Junk Mail Filter Installation Problem
If you have tried installing the latest monthly junk-mail filter update for
Outlook, you may get an error, and it will not install. The reason for this is that Windows Live Safety Center Scan removes an essential registry key from Outlook. Without this registry key, junk mail updates will not work. The only solution microsoft has right now is to system-restore your computer to a time before you started using the WL Scan. This will restore the registry key. If that doesn't work, you may have to reinstall Office! 
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#2
May 27th 06, 10:51 PM
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Solution to Junk Mail Filter Installation Problem
Did you get any information on what key is involved?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Michael" wrote in message ... If you have tried installing the latest monthly junk-mail filter update for Outlook, you may get an error, and it will not install. The reason for this is that Windows Live Safety Center Scan removes an essential registry key from Outlook. Without this registry key, junk mail updates will not work. The only solution microsoft has right now is to system-restore your computer to a time before you started using the WL Scan. This will restore the registry key. If that doesn't work, you may have to reinstall Office!
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