this a problem between AVG free virus scanning software and outlook 7 Beta
2. Disable AVG email scanning and presto it works. (Hate to disable email
scanning though).Hope Microsoft and or AVG fixes the problem soon."Onesolo"
wrote:

Hello,

I installed the new beta of the Office 2007, and the body of the new emails
don't show up. It's all their, judging by the size of the emails, even the
attatchments are showed.

Can anybody help???

P.S. - I had installed the two previews of the Office 2007 but never had
this kind of problem. And I allways unistalled first the office before
installing it again.

AVG will be responsible for making a compatible version.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, nsd asked:

| this a problem between AVG free virus scanning software and outlook 7
| Beta
| 2. Disable AVG email scanning and presto it works. (Hate to disable
| email scanning though).Hope Microsoft and or AVG fixes the problem
| soon."Onesolo" wrote:
|
|| Hello,
||
|| I installed the new beta of the Office 2007, and the body of the new
|| emails don't show up. It's all their, judging by the size of the
|| emails, even the attatchments are showed.
||
|| Can anybody help???
||
|| P.S. - I had installed the two previews of the Office 2007 but never
|| had this kind of problem. And I allways unistalled first the office
|| before installing it again.

nsd wrote:

this a problem between AVG free virus scanning software and outlook 7
Beta
2. Disable AVG email scanning and presto it works. (Hate to disable
email scanning though).

Email scanning does not add to your security level.
--
Brian Tillman

I am experiencing the same problem only it affects the forms and emails that
are generated on the web, such as the forms on our web site that email us
with information that a potenital customer has filled out. We get the email
with the contact and subject info, but nothing in the body. I received a
birthday greeting which was generated from 123 greetings, and there was
nothing to see or link to, so I actually had to go to my daughter and ask her
to send me the link to the greeting card. Surely someone has an answer to
this problem

"Onesolo" wrote:

Hello,

I installed the new beta of the Office 2007, and the body of the new emails
don't show up. It's all their, judging by the size of the emails, even the
attatchments are showed.

Can anybody help???

P.S. - I had installed the two previews of the Office 2007 but never had
this kind of problem. And I allways unistalled first the office before
installing it again.

If you're getting only blank bodies on all HTML-format messages, disable the email scanning feature in your anti-virus software. (For example, in AVG, uncheck certify under the email scanning settings.) You'll still be protected by its other features and by Outlook's own security, and new messages shouldn't lose their bodies. Messages you've already received, though, can't be repaired.

You can report other issues with the Report Rendering Problem button on the reading pane.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"bj" wrote in message ...
I am experiencing the same problem only it affects the forms and emails that
are generated on the web, such as the forms on our web site that email us
with information that a potenital customer has filled out. We get the email
with the contact and subject info, but nothing in the body. I received a
birthday greeting which was generated from 123 greetings, and there was
nothing to see or link to, so I actually had to go to my daughter and ask her
to send me the link to the greeting card. Surely someone has an answer to
this problem

"Onesolo" wrote:

Hello,

I installed the new beta of the Office 2007, and the body of the new emails
don't show up. It's all their, judging by the size of the emails, even the
attatchments are showed.

Can anybody help???

P.S. - I had installed the two previews of the Office 2007 but never had
this kind of problem. And I allways unistalled first the office before
installing it again.

I utilize Norton Corporate Antivirus and have the email feature disabled, as
well as turning it off completely and sending myself forms from the website
and they still arrive blank. I just recently downloaded the 2007 Beta 2 and
did not experience this problem with the 2003 outlook. I have sent numerous
emails on the rendering problem but have not received any type of feedback.
This is extremely frustrating since we have to email the sender of the form,
and ask dumb questions like "How can we help you"?, when this is exactly what
they used the form for. I cannot believe that the only answer is the
antivirus software, since it was not a problem before the 2007 beta, so what
is so difficult about correcting it at the source?

"Sue Mosher [MVP-Outlook]" wrote:

If you're getting only blank bodies on all HTML-format messages, disable the email scanning feature in your anti-virus software. (For example, in AVG, uncheck certify under the email scanning settings.) You'll still be protected by its other features and by Outlook's own security, and new messages shouldn't lose their bodies. Messages you've already received, though, can't be repaired.

You can report other issues with the Report Rendering Problem button on the reading pane.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"bj" wrote in message ...
I am experiencing the same problem only it affects the forms and emails that
are generated on the web, such as the forms on our web site that email us
with information that a potenital customer has filled out. We get the email
with the contact and subject info, but nothing in the body. I received a
birthday greeting which was generated from 123 greetings, and there was
nothing to see or link to, so I actually had to go to my daughter and ask her
to send me the link to the greeting card. Surely someone has an answer to
this problem

"Onesolo" wrote:

Hello,

I installed the new beta of the Office 2007, and the body of the new emails
don't show up. It's all their, judging by the size of the emails, even the
attatchments are showed.

Can anybody help???

P.S. - I had installed the two previews of the Office 2007 but never had
this kind of problem. And I allways unistalled first the office before
installing it again.

I've heard some reports that changing the default "theme" for messages from "blank" to "none" can help solve some problems with blank incoming messages, but I haven't seen that myself.

Outlook 2007 no longer uses Internet Explorer for HTML mail rendering, which result in a more secure mail client in the long run, but with some frustration during the beta period. The rendering problem report feature is not intended to return any direct feedback to you. It is providing Microsoft with real-world data that should result in later versions of Outlook 2007 being able to avoid the problems that Beta 2 has.

Keep in mind that It's a beta. You should expect problems with all third-party programs that interact with Outlook, until you've seen otherwise, and expect other problems as well. If the problems interfere with your work, then it should be obvious that running this beta is not productive for you.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"bj" wrote in message ...
I utilize Norton Corporate Antivirus and have the email feature disabled, as
well as turning it off completely and sending myself forms from the website
and they still arrive blank. I just recently downloaded the 2007 Beta 2 and
did not experience this problem with the 2003 outlook. I have sent numerous
emails on the rendering problem but have not received any type of feedback.
This is extremely frustrating since we have to email the sender of the form,
and ask dumb questions like "How can we help you"?, when this is exactly what
they used the form for. I cannot believe that the only answer is the
antivirus software, since it was not a problem before the 2007 beta, so what
is so difficult about correcting it at the source?

"Sue Mosher [MVP-Outlook]" wrote:

If you're getting only blank bodies on all HTML-format messages, disable the email scanning feature in your anti-virus software. (For example, in AVG, uncheck certify under the email scanning settings.) You'll still be protected by its other features and by Outlook's own security, and new messages shouldn't lose their bodies. Messages you've already received, though, can't be repaired.

You can report other issues with the Report Rendering Problem button on the reading pane.

"bj" wrote in message ...
I am experiencing the same problem only it affects the forms and emails that
are generated on the web, such as the forms on our web site that email us
with information that a potenital customer has filled out. We get the email
with the contact and subject info, but nothing in the body. I received a
birthday greeting which was generated from 123 greetings, and there was
nothing to see or link to, so I actually had to go to my daughter and ask her
to send me the link to the greeting card. Surely someone has an answer to
this problem

"Onesolo" wrote:

Hello,

I installed the new beta of the Office 2007, and the body of the new emails
don't show up. It's all their, judging by the size of the emails, even the
attatchments are showed.

Can anybody help???

P.S. - I had installed the two previews of the Office 2007 but never had
this kind of problem. And I allways unistalled first the office before
installing it again.

Absolutely correct and if I cannot overcome this problem, I will have to take
it out and go by to 2003, however, just so you know I had already learned of
the theme thing and did that as well, but alas it still did not correct the
problem. I will continue to work with it until something comes up to correct
it, or it bugs me to the point of removing it. I am aware that a beta is
just that a beta, however I now understand more as to why it is happening
since you explained the fact that it no longer uses Internet Explorer for
HTML, and I understand the security issue, so they will find a way to correct
it, or go back to the old way I am sure. I did not know that rendering
problems were not a way to contact them to make them aware of the problem,
but now understand it is only a way to make them aware of the problem.

Thanks for your informative response.

"Sue Mosher [MVP-Outlook]" wrote:

I've heard some reports that changing the default "theme" for messages from "blank" to "none" can help solve some problems with blank incoming messages, but I haven't seen that myself.

Outlook 2007 no longer uses Internet Explorer for HTML mail rendering, which result in a more secure mail client in the long run, but with some frustration during the beta period. The rendering problem report feature is not intended to return any direct feedback to you. It is providing Microsoft with real-world data that should result in later versions of Outlook 2007 being able to avoid the problems that Beta 2 has.

Keep in mind that It's a beta. You should expect problems with all third-party programs that interact with Outlook, until you've seen otherwise, and expect other problems as well. If the problems interfere with your work, then it should be obvious that running this beta is not productive for you.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"bj" wrote in message ...
I utilize Norton Corporate Antivirus and have the email feature disabled, as
well as turning it off completely and sending myself forms from the website
and they still arrive blank. I just recently downloaded the 2007 Beta 2 and
did not experience this problem with the 2003 outlook. I have sent numerous
emails on the rendering problem but have not received any type of feedback.
This is extremely frustrating since we have to email the sender of the form,
and ask dumb questions like "How can we help you"?, when this is exactly what
they used the form for. I cannot believe that the only answer is the
antivirus software, since it was not a problem before the 2007 beta, so what
is so difficult about correcting it at the source?

"Sue Mosher [MVP-Outlook]" wrote:

If you're getting only blank bodies on all HTML-format messages, disable the email scanning feature in your anti-virus software. (For example, in AVG, uncheck certify under the email scanning settings.) You'll still be protected by its other features and by Outlook's own security, and new messages shouldn't lose their bodies. Messages you've already received, though, can't be repaired.

You can report other issues with the Report Rendering Problem button on the reading pane.

"bj" wrote in message ...
I am experiencing the same problem only it affects the forms and emails that
are generated on the web, such as the forms on our web site that email us
with information that a potenital customer has filled out. We get the email
with the contact and subject info, but nothing in the body. I received a
birthday greeting which was generated from 123 greetings, and there was
nothing to see or link to, so I actually had to go to my daughter and ask her
to send me the link to the greeting card. Surely someone has an answer to
this problem

"Onesolo" wrote:

Hello,

I installed the new beta of the Office 2007, and the body of the new emails
don't show up. It's all their, judging by the size of the emails, even the
attatchments are showed.

Can anybody help???

P.S. - I had installed the two previews of the Office 2007 but never had
this kind of problem. And I allways unistalled first the office before
installing it again.

To Sue Mosher,
Thank you Sue, I had the same problem and your solution worked for me
tyvm
Kenny

Hi
I've used Office 2007 Beta since it's release without problems. I've been
using AVG since before Office 2007 Beta. I upgrade this week to the latest
version of AVG and found all my emails contained "Rendering Problems". I
resolved this issue by removing the AVG scanning on emails. Unfortunately all
previous emails cannot be read.
Note that the previous version of AVG scanned the emails on Office 2007 Beta
without any issue - so perhaps the error lies with the latest version of AVG
and not Office 2007 Beta. Hope this helps you guys.
Bobzter

"Onesolo" wrote:

Hello,

I installed the new beta of the Office 2007, and the body of the new emails
don't show up. It's all their, judging by the size of the emails, even the
attatchments are showed.

Can anybody help???

P.S. - I had installed the two previews of the Office 2007 but never had
this kind of problem. And I allways unistalled first the office before
installing it again.