Jack/ Mary,

I have the same problem, but with Outlook 2002. I tried Jack's reset but it
didn't hold....still shows busy or not available.

Thanks,
Martin

"Jack" wrote:

Yes I had. I found out by trial and error that after settting Word as the
default I had to close Outlook and reopen it. That made the change stick.
Go figure.

Thanks

Jack

"Mary" wrote:

Did you install Office XP? Outlook does not come with Word. You must install
the exact same version of Office with Word or Word to use as editor.

"Jack" wrote:

I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on
a Dell without problems. Now I cannot get it to use Word as the editor. I
set it in Tools-Options-Mail Format, but then when I try to create a new
email or even forward/Reply, Outlook says it cannot locate Word and goes to
Rich Text. It says Word is busy or could not be found.

Folks,

I suffered a similar problem and tried this link that I found on another
discussion, it worked for me:

http://www.howto-outlook.com/faq/interfaceerror.htm

--
Steve Nr Malvern UK


"martin" wrote:

Jack/ Mary,

I have the same problem, but with Outlook 2002. I tried Jack's reset but it
didn't hold....still shows busy or not available.

Thanks,
Martin

"Jack" wrote:

Yes I had. I found out by trial and error that after settting Word as the
default I had to close Outlook and reopen it. That made the change stick.
Go figure.

Thanks

Jack

"Mary" wrote:

Did you install Office XP? Outlook does not come with Word. You must install
the exact same version of Office with Word or Word to use as editor.

"Jack" wrote:

I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on
a Dell without problems. Now I cannot get it to use Word as the editor. I
set it in Tools-Options-Mail Format, but then when I try to create a new
email or even forward/Reply, Outlook says it cannot locate Word and goes to
Rich Text. It says Word is busy or could not be found.

I am having similar issue. Outlook 2002 upgraded from word 2002 to home and
student 2007 and now outlook cannot find the correct word email editor to
use. HELP!

"Steve" wrote:

Folks,

I suffered a similar problem and tried this link that I found on another
discussion, it worked for me:

http://www.howto-outlook.com/faq/interfaceerror.htm

--
Steve Nr Malvern UK


"martin" wrote:

Jack/ Mary,

I have the same problem, but with Outlook 2002. I tried Jack's reset but it
didn't hold....still shows busy or not available.

Thanks,
Martin

"Jack" wrote:

Yes I had. I found out by trial and error that after settting Word as the
default I had to close Outlook and reopen it. That made the change stick.
Go figure.

Thanks

Jack

"Mary" wrote:

Did you install Office XP? Outlook does not come with Word. You must install
the exact same version of Office with Word or Word to use as editor.

"Jack" wrote:

I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on
a Dell without problems. Now I cannot get it to use Word as the editor. I
set it in Tools-Options-Mail Format, but then when I try to create a new
email or even forward/Reply, Outlook says it cannot locate Word and goes to
Rich Text. It says Word is busy or could not be found.

Outlook 2002 can only use Word 2002 as the email editor. Outlook 2007 only
has a single (new) email editor which is based on Word but does not need to
have it installed (only for some specific features).
Office 2007 Home and Student does not contain Outlook 2007, so if you want
to upgrade to Outlook 2007 as well, see if you can return Office 2007 H&S
and get a suite that also includes Outlook 2007.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"tiredmom" wrote in message
...
I am having similar issue. Outlook 2002 upgraded from word 2002 to home
and
student 2007 and now outlook cannot find the correct word email editor to
use. HELP!

"Steve" wrote:

Folks,

I suffered a similar problem and tried this link that I found on another
discussion, it worked for me:

http://www.howto-outlook.com/faq/interfaceerror.htm

--
Steve Nr Malvern UK


"martin" wrote:

Jack/ Mary,

I have the same problem, but with Outlook 2002. I tried Jack's reset
but it
didn't hold....still shows busy or not available.

Thanks,
Martin

"Jack" wrote:

Yes I had. I found out by trial and error that after settting Word
as the
default I had to close Outlook and reopen it. That made the change
stick.
Go figure.

Thanks

Jack

"Mary" wrote:

Did you install Office XP? Outlook does not come with Word. You
must install
the exact same version of Office with Word or Word to use as
editor.

"Jack" wrote:

I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been
using it on
a Dell without problems. Now I cannot get it to use Word as the
editor. I
set it in Tools-Options-Mail Format, but then when I try to
create a new
email or even forward/Reply, Outlook says it cannot locate Word
and goes to
Rich Text. It says Word is busy or could not be found.