![]() |
If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
![]()
I work for a small company (60 employees) and I have been struggling with
deciding how to setup outlook to address the different email needs of the employees. People resident inside the office are simple. I have exchange 2003 running and have set their outlook 2003 set to use exchange using exchange cached mode. My problem is with the outside sales people. With any outside sales person, they need access to email in basically two places. 1) their home office and 2) on the road at hotels and such. I have tried to handle this by setting up two accounts in outlook 2003. One account is called 'Office' and the other called 'Road'. The 'Office' account is a pop3 account with the smtp address pointing to their ISP and the POP pointing to our companies mail server. This by itself works well and keeps them from having to remember to VPN in or impact the home office bandwidth. The second account, 'Road' is again a pop3 account, but the smtp and pop addresses are the internal IP addresses of my exchange server. This requires the user to VPN into the office to get their mail. They also have to change the default mail account if they want to send mail since I can't get outlook to intellegently steer mail to the avaialble connection. Under outlook 2000, this worked ok, but now with outlook 2003, the outside users while VPNed are getting double emails. I have varying degrees of computer literacy with the outside people and I need to find a "simple' solution. What is a better solution or best pratice for handling mobile people? Thanks in advance, Tim |
Ads |
#2
|
|||
|
|||
![]()
Have you considered Outlook Web Access? It should work well in both the
home office and road scenarios, no VPN or default account changes required. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Tim VonDerHaar" wrote in message ... I work for a small company (60 employees) and I have been struggling with deciding how to setup outlook to address the different email needs of the employees. People resident inside the office are simple. I have exchange 2003 running and have set their outlook 2003 set to use exchange using exchange cached mode. My problem is with the outside sales people. With any outside sales person, they need access to email in basically two places. 1) their home office and 2) on the road at hotels and such. I have tried to handle this by setting up two accounts in outlook 2003. One account is called 'Office' and the other called 'Road'. The 'Office' account is a pop3 account with the smtp address pointing to their ISP and the POP pointing to our companies mail server. This by itself works well and keeps them from having to remember to VPN in or impact the home office bandwidth. The second account, 'Road' is again a pop3 account, but the smtp and pop addresses are the internal IP addresses of my exchange server. This requires the user to VPN into the office to get their mail. They also have to change the default mail account if they want to send mail since I can't get outlook to intellegently steer mail to the avaialble connection. Under outlook 2000, this worked ok, but now with outlook 2003, the outside users while VPNed are getting double emails. I have varying degrees of computer literacy with the outside people and I need to find a "simple' solution. What is a better solution or best pratice for handling mobile people? Thanks in advance, Tim |
#3
|
|||
|
|||
![]()
Hi Hal,
Thank you for the input. Since my post, I have stumbled across the RPC over HTTP/S idea. I have set that up and it works great. Took a bit to get it to work, but all is well. Tim "Hal Hostetler [MVP P/I]" wrote: Have you considered Outlook Web Access? It should work well in both the home office and road scenarios, no VPN or default account changes required. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Tim VonDerHaar" wrote in message ... I work for a small company (60 employees) and I have been struggling with deciding how to setup outlook to address the different email needs of the employees. People resident inside the office are simple. I have exchange 2003 running and have set their outlook 2003 set to use exchange using exchange cached mode. My problem is with the outside sales people. With any outside sales person, they need access to email in basically two places. 1) their home office and 2) on the road at hotels and such. I have tried to handle this by setting up two accounts in outlook 2003. One account is called 'Office' and the other called 'Road'. The 'Office' account is a pop3 account with the smtp address pointing to their ISP and the POP pointing to our companies mail server. This by itself works well and keeps them from having to remember to VPN in or impact the home office bandwidth. The second account, 'Road' is again a pop3 account, but the smtp and pop addresses are the internal IP addresses of my exchange server. This requires the user to VPN into the office to get their mail. They also have to change the default mail account if they want to send mail since I can't get outlook to intellegently steer mail to the avaialble connection. Under outlook 2000, this worked ok, but now with outlook 2003, the outside users while VPNed are getting double emails. I have varying degrees of computer literacy with the outside people and I need to find a "simple' solution. What is a better solution or best pratice for handling mobile people? Thanks in advance, Tim |
Thread Tools | Search this Thread |
Display Modes | |
|
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
Corporate vs Internet E-mail | dstubb | Outlook - Installation | 5 | June 3rd 06 01:39 PM |
How do I check my corporate e-mail (Outlook) from home PC ? | Sarah | Outlook - Using Contacts | 1 | April 25th 06 04:35 AM |
Incoming email from second account received into default account | SSG | Outlook - Installation | 4 | January 19th 06 01:08 AM |
POP3 account errors, although internet access/email account are wo | phil | Outlook Express | 4 | January 15th 06 09:53 AM |
Adding more email account to my outlook account. | potter | Add-ins for Outlook | 0 | January 11th 06 05:05 AM |