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#1
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I recently installed office 2003. Earlier I used Office XP with Outlook 2003.
I was running the pfbackup tool comfortably with outlook 2003. After I uninstalled all office packages (office XP and Outlook 2003) I installed the new office 2003. Initially it said that it cannot load the backup addin. So I uninstalled the pfbackup fromadd/remove programs and when I try to reinstall it I get the following error messages: Setup has detected that you have a version of PFB installed on the machine. Before this download can be installed first uninstall the previous version. I am unable to locate the previous version and have tried all stunts to get hold of it!! So the situation is that I am unable to install the pfbackup and back up outlook. I have tried all suggestions from various postings but have not been successful. Could somebody help me on this please?? |
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#2
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Hi,
If you have un-installed the pfback-up addin program, try running a search for extend.dat and outbak.dll and rename them to .old Restart the machine and open Outlook and go under Tools Options Other Advanced Settings Com Add-Ins and make sure we have anything related to the back-up addin disabled. Also, check under Add-in Manager too. Close Outlook and try re-installing the add-in utility. For additional info- http://support.microsoft.com/default...b;en-us;299030 Thanks, Mittu "kpkmar11" wrote: I recently installed office 2003. Earlier I used Office XP with Outlook 2003. I was running the pfbackup tool comfortably with outlook 2003. After I uninstalled all office packages (office XP and Outlook 2003) I installed the new office 2003. Initially it said that it cannot load the backup addin. So I uninstalled the pfbackup fromadd/remove programs and when I try to reinstall it I get the following error messages: Setup has detected that you have a version of PFB installed on the machine. Before this download can be installed first uninstall the previous version. I am unable to locate the previous version and have tried all stunts to get hold of it!! So the situation is that I am unable to install the pfbackup and back up outlook. I have tried all suggestions from various postings but have not been successful. Could somebody help me on this please?? |
#3
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Thnak you Mittu. This did not solve the problem. Again when I try to install
the pfbackup.exe I get the same messages asking me to uninstall the previous version and am not able to even find it to uninstall. While searching I did not find outbak.dll but extend.dat was renamed to extend.old as mentioned. In one of the postings I had seen an instruction saying that the pfbackup could be opened by some other extraction utility and installed. If this is possible could you please send me a link to install such a uitlity. I tried to get one but was not successful. Thanks for your time Mittu and hope to find a solution to this soon. "Mittu" wrote: Hi, If you have un-installed the pfback-up addin program, try running a search for extend.dat and outbak.dll and rename them to .old Restart the machine and open Outlook and go under Tools Options Other Advanced Settings Com Add-Ins and make sure we have anything related to the back-up addin disabled. Also, check under Add-in Manager too. Close Outlook and try re-installing the add-in utility. For additional info- http://support.microsoft.com/default...b;en-us;299030 Thanks, Mittu "kpkmar11" wrote: I recently installed office 2003. Earlier I used Office XP with Outlook 2003. I was running the pfbackup tool comfortably with outlook 2003. After I uninstalled all office packages (office XP and Outlook 2003) I installed the new office 2003. Initially it said that it cannot load the backup addin. So I uninstalled the pfbackup fromadd/remove programs and when I try to reinstall it I get the following error messages: Setup has detected that you have a version of PFB installed on the machine. Before this download can be installed first uninstall the previous version. I am unable to locate the previous version and have tried all stunts to get hold of it!! So the situation is that I am unable to install the pfbackup and back up outlook. I have tried all suggestions from various postings but have not been successful. Could somebody help me on this please?? |
#4
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Hi,
Before trying to install the add-in, look in the following location for the file 'Outbak.dll'. C:\Program Files\Microsoft Office\Office 12\Addins\Outbak.dll You could download the PF Backup from the following link- http://www.microsoft.com/downloads/d...F-5A6322F4FD01 First save the file onto your Desktop. Right-click on the pfbackup.exe, and choose to extract the files via WinZip. Right-click on the pfbackup.msi file, and choose the Install option. Thanks, Mittu "kpkmar11" wrote: Thnak you Mittu. This did not solve the problem. Again when I try to install the pfbackup.exe I get the same messages asking me to uninstall the previous version and am not able to even find it to uninstall. While searching I did not find outbak.dll but extend.dat was renamed to extend.old as mentioned. In one of the postings I had seen an instruction saying that the pfbackup could be opened by some other extraction utility and installed. If this is possible could you please send me a link to install such a uitlity. I tried to get one but was not successful. Thanks for your time Mittu and hope to find a solution to this soon. "Mittu" wrote: Hi, If you have un-installed the pfback-up addin program, try running a search for extend.dat and outbak.dll and rename them to .old Restart the machine and open Outlook and go under Tools Options Other Advanced Settings Com Add-Ins and make sure we have anything related to the back-up addin disabled. Also, check under Add-in Manager too. Close Outlook and try re-installing the add-in utility. For additional info- http://support.microsoft.com/default...b;en-us;299030 Thanks, Mittu "kpkmar11" wrote: I recently installed office 2003. Earlier I used Office XP with Outlook 2003. I was running the pfbackup tool comfortably with outlook 2003. After I uninstalled all office packages (office XP and Outlook 2003) I installed the new office 2003. Initially it said that it cannot load the backup addin. So I uninstalled the pfbackup fromadd/remove programs and when I try to reinstall it I get the following error messages: Setup has detected that you have a version of PFB installed on the machine. Before this download can be installed first uninstall the previous version. I am unable to locate the previous version and have tried all stunts to get hold of it!! So the situation is that I am unable to install the pfbackup and back up outlook. I have tried all suggestions from various postings but have not been successful. Could somebody help me on this please?? |
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